Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Window positions on Mac triple screen don't hold

    On V. 15.0 I use a 27" 4K monitor arranged above two smaller HD monitors when using InDesign and Premiere Pro, for generous screen real estate. PrePro remembers to place the Program monitor on the big screen when a project is loaded. InDesign, even when the workspace is saved explicitly as "Triple," with Panel Locations and menu Customizations options checked, does not respond and loads only into the two lower HD monitors.

    1 vote
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    1 comment  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  2. Faulty save facility when updating cross references across a book

    When using the update cross-references on the Book panel of CC2020, it opens each chapter, it then updates the references, but then asks you to save and overwrite the chapter that it has updated. Maybe this is suitable for some, but I find it is frustrating when you have to agree to the file's same name and then agree to overwrite when you have over 20 chapters to go through every single time I update cross-references.

    CC2019 used to open, update and save the chapters without questioning you. Maybe this is an option I have missed under Preferences.

    Kind regards …

    2 votes
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    0 comments  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  3. Numbered lists indented and locked in InDesign 2020

    In InDesign 2020, my document's Hebrew language (right-to-left) numbered list inexplicably indented to the left, and cannot return to the correct tab.

    I'm particularly frustrated because the update has improved my workflow in leaps and bounds in terms of speed and performance!

    – seems to have to do with tabs and indents
    – solved when convert numbering to text…
    – no issue with English
    – the tab X: shifted from 0.125in to 0.3125in, and won't indent further back

    *Edit: I'm running InDesign 15.0 תומך עברית on MacOS Mojave 10.14.6

    2 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  4. Weight remains on text when exported to pdf even if changed to zero.

    I am using InDesign CC 2019 14.01 x64.

    Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

    However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to…

    10 votes
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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. InDesign 14.0. freezes after opening

    After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
    I am working with Desktop PC and Win10

    27 votes
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    25 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  6. When converting files to a new version, some converted files have "copy" added to the name.

    Opening a book from a previous version, with automatic doc conversion selected, causes some files to be overwritten when saved with "copy" added to the name. This nuance has caused a cascading calamity for our file management. If this function is intended, then it's execution is downright dumb. Nowhere was this pitfall mentioned when opening the files and saving them. Automatic Document conversion should be just that, automatic. Not 'automatically' mess up my naming conventions and filing system.

    Shame on you Adobe.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  7. PDF Export

    InDesign CC2019 / PDF Export Print (Druck)
    It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

    24 votes
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    26 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. With Adjust Layout ON, Text Frames shrink to extremely tiny size on changing Margins.

    I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page…

    19 votes
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    7 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  9. Indesign Crashes Every time I Attempt to Change the Font With Arrow Keys

    This just started happening this week. Every time I highlight my text, click on the font box, and attempt to cycle through fonts with my up and down arrow keys, Indesign freezes until I have to force it to quit.

    6 votes
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    21 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2 (build 324), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  10. Different views when switching between preview and normal mode

    Strange behavior. I recently switched between preview and normal mode and InDesign showed me an older version of the document.

    Most recent MacOS and InDesign Version.

    3 votes
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    5 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  11. Imported PDF comments not accurate

    1. ID 14 Mac
    2. Import PDF comments from file, including strikethroughs, replaced text, comments
    3. Some edits NOT SHOWN in ID file, though clearly present when PDF is viewed in Acrobat
    4. Faithful transfer of all edits to ID file
    (note non-transferred strikethrough of Highlights of Baltics in bottom quarter of screendump)

    29 votes
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    10 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  12. Objects disappear and/or duplicate from 2 differing masters on consecutive, facing pages

    1. Version: InDesign CC 2019 14.0.3

    2. Place an object (usually any kind of graphic or text frame), on or near the gutter line between facing pages or exactly on the outer page edge on a master page. Create at least 2 differing masters.

    3. Expected result: Ability to use 2 different masters on 2 consecutive facing pages without any objects disappearing or duplicating when applied to the pages. The objects cannot overlap 2 sides of the facing pages master (never cross the gutter line).

    4. Actual result: If I apply one master, say, for chapter openers (master B in…

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  13. spotcolor name in x-4 exported pdf not a valid utf-8 string

    When creating a PDF using german umlauts using InDesign for OS X and export the file as PDF/X-4, the Umlauts are displayed correctly in Acrobat for OS X, but wrong in Acrobat for Windows (and vice versa).

    Acrobat Preflight flags the spot colors as " not a valid UTF-8 string"

    It looks like the spot colors is generated with the coding of the respective OS, which is not valid by the PDF/X-4 specification

    2 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  14. New saved Workspace not saving the Panels and Other customizations in InDesign

    created and saved a new workspace with various Window Panels and Menu customizations, but when I go to another workspace and back (like Essentials), I lose my customizations.

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. SVG Font Designation Not Shown in Find Font

    If a font is an SVG font, InDesign shows the square box "SVG" designation in the font dropdown. However, if you view the font info under Find Font (Type>Find Font), the font type does not show as SVG. There is no way to determine if an SVG font was used in the file other than to view in the font dropdown. That is a problem as SVG fonts are not supported in PDF yet and will not be caught by preflight. Can the SVG designation be added to the Find Font info screen?

    11 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  16. Hyperlinks copy/pasted between files *appear* to break after source document is removed.

    Using CC2019 on a Mac running High Sierra

    Steps to reproduce:
    1) Create a document with a few hyperlinks in it.
    2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
    3) Save both and close.
    4) Trash source document

    Expected result: hyper links should work in Target document as expected.

    Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

    Other details:
    If you retrieve the source document from the trash, it the links in the…

    6 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Data Merge won't include emoji unicode characters

    I've created a test file with links and images and test text to try and replicate the fault. Follow the steps in the InDesign file attached.

    Put simply, text – whether it is UTF-8 or UTF-16 can import unicode characters that are meant to represent emojis etc, and this is demonstrated in the test file. While not in the minion character set, I've created a GREP style that looks for unicode characters and changes them to apple color emoji. That bit works.
    What does NOT work is when importing the text as part of a data merge... instead the unicode…

    3 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't export page range as pdf

    I'm unable to export a page range from InDesign as a PDF as I have done for decades. I get two options when I choose "range," "All" and "Letter V."

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet"

    Wird eine Buchdatei bearbeitet und geschlossen ohne das das Fenster Buch geöffnet ist, wird das Dokument mit dem Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet" markiert.
    Dieser Fehler tritt nicht auf, wenn das Fenster Buch beim Schließen oder Speichern geöffnet bzw. angezeigt wird.
    Es ist kein Grund für dieses Verhalten zu erkennen. In den letzten ID Versionen trat dieser Effekt nicht auf.

    7 votes
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    1 comment  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  20. footnotes

    The "drag-and-drop" function works with normal text but not with footnotes references.

    1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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