[ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations
Problem:
InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh
Steps to Reproduce:
- We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
- Other workflows causing slowness are being investigated - No reliable reproducible steps
Impacted workflows:
- Switching to InDesign
- Open/Closing of Document
- Edit/Scroll/Copy-paste/Highlight operation on Text
- Text disappears, illustrations disappear
- Imported or added text turns black until a style is applied.
- Font menu highlight not following my mouse movement
- Text will not change fonts until I click the mouse inside or outside the text box.
- Resize a document window, the corner flies below the screen border
- Click or Drag of the mouse
- Switching between tools
- "Waiting for UXP plugins to finish up remaining tasks."
Workaround:
- Disable Contextual Task Bar or remove Documents Font Folder
- Close the MAGNET application
- Revert to InDesign 19.5, No performance lag is observed.
- Restarting the machine and trashing the preferences seems to resolve the issue temporarily
- Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
- Uninstall-Reinstall seems to resolve the issue temporarily
- Turn off Preflight seems to resolve the issue temporarily
Note:
- The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
- The issue seems to be specific to the MAC devices
- Apple MacBook Pro M1/M2/M3
- Apple MacBook Air M1/M2/M3
- Apple Max Studio M1/M2/M3
- Apple Mac mini M1/i7 Intel
- The issue exists for both old and new documents
Additional information needed:
- Are you opening the indd documents from the folder containing the Documents Font Folder?
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
- Screenshot of Memory usage while the issue is observed
- Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.066 on Macintosh
- Open Terminal in full-screen mode
- Drag the InDesign application on the terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
- Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.
We've just posted the latest InDesign PreRelease Build (20.1.0.70) in which we have done some performance improvements. We've also got this build validated by a couple of our Pro users and we believe that the Performance issue is fixed in this build.
We would like you to verify this new PreRelease build (available from the Adobe Creative Cloud Desktop App) and let us know if the performance issues that you were experiencing have got resolved with this build.
If you are not part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, do the following:
* Go to https://www.adobeprerelease.com/
* Sign in with your Adobe ID (the Email ID associated with your Adobe account)
* Select ‘Available Programs’
* Find ‘InDesign Prerelease’ and click ‘Join’
* Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left
* Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build
* To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v20.1.0.070'
* Select ‘Install’.
Please let us know what you find. Based on your positive feedback, we'll make this fix available in an upcoming Release version of InDesign.
Looking forward to hearing your feedback on this new PreRelease build.
Thanks,
Adobe InDesign team
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Chelsea commented
InDesign is the workhorse for many creatives. It won't be long before a client (who is the middle man) sends me a 2025 InDesign for Windows file that I'll need to request be saved down, if we even know who created it.
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ktdid. commented
I lost half a day recently to troubleshooting this (uninstalling, reinstalling, etcetera). With all the bugs in 2025 and 2024, too, that especially affect those of us working in accessibility, we all deserve heavy discounts on our Adobe subscriptions.
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janne geelen commented
Hi Sanyam,
when will this be fixed please? This has a major impact .People in design studios cannot revert back, because we have live documents in the new version.
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janne geelen commented
Also still experiencing this issue. Updated to 20.0.1, worked fine for about 10 minutes then the beach ball came back with a vengeance. Common Adobe, fix this.
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KD commented
Experiencing this on a 2019 Intel MacBook Pro, so the issue is definitely not limited to apple silicon. I tried resetting preferences and saw minor improvement temporarily. but shortly back to super long load times that make it basically unusable.
Also, does every major update convert INDD files in ways that make them incompatible with the immediate previous version? I don't remember that happening before, but this seems like an especially bad time for to happen considering the widespread issues at least on macOS versions of INDD 2025
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Valerie commented
2025 version (20.1) has become extremely slow since today's udpate. even when trying to reinstall the previous version , Indesign remains extremely slow. Impossible to use. thanks for ur help.
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prd789 commented
Multiple members of my team have experienced this issue. One resolution that seems to have worked so far that points to an issue with CC2024 preferences being loaded into CC2025. This is a workflow we have used for years.
Our process:
--Installed 20.0 with our custom 19.3 preference file (~/Library/Preferences/Adobe InDesign/Version 20.0/en_US/InDesign Defaults)
--20.0 was very laggy
--Trashed preferences
--Rebuilt custom preferences in 20.0 (matched settings that were in 19.3 version, but just re-selected them in 20.0). This stopped the lagging on that computer.
--Loaded rebuilt preference file (InDesign Defaults) on another user's computer and this also stopped the lagging.Has there been a changes with how preferences encoded that causes corruption issues if you bring older InDesign Defaults preference files to 20.0?
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Vicky commented
Fixing the problem by reverting to 19.5 is not a solution! I work in a company that also runs Windows computers; they all work with the 25 version. Exporting as idml only works to a limited extent. Sometimes the layouts are completely destroyed during conversion. Customers also send us production data from the 25 version. What should I tell them? Why doesn't anyone test whether the software runs on the Silicon chips? They're not that rarely used now, are they? My goodness: Why don't you bring the update when it works!
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Vicky commented
I can only confirm this: InDesign 2025 slows down my workflow immensely on both my iMac M1 and my MacBook Pro M3! It makes no difference whether I want to activate a text or image placeholder for editing or simply drag an object, the input or scaling are enormously delayed. I enter something and nothing appears, then I zoom in or click somewhere else, ét voilà it appears or is there twice because I thought InDesign hadn't registered the input. It's impossible to work properly like this! We pay so much money for the cloud and it feels like every update just makes the workflow worse. Moving around in the document is slow. The image previews are broken.
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Nanit BS commented
Slowness is observed after the Indesign 2025 update. All files which got converted to 2025 (v.20) version are slow. Slowness happens after opening these documents, beachballs are appearing for 10-15 secs by just clicking any where on the document, scrolling, using text tool, selecting text.. Display settings changed to Fast display but not good..
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Thomas commented
20.0 is unusable. I click into Indesign from another window and it takes 3-4 seconds to register, then 3-4 seconds to do anything else. Need a fix immediately.
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Courtney Moore commented
InDesign 2025 crashes EVERY SINGLE TIME that I select "Check Spelling". This is causing an issue for my business.
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Tony commented
I’m having huge issues with InDesign 2025 on Mac OS X Ventura (13.7.1).
Hanging with a spinning beach ball after every click or action. It’s completely unusable, and I’ve reverted to InDesign 2024.
There seems to be a belief the problem may lie with font management software? I’m using FontExplorer X. I can’t work without some form of font management.
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Filip Blazek commented
On my machine, the spinning wheel appears immediately, there is no way to work in this version. Just switching to InDesign 2025 takes around 10 seconds. Screenshot of memory usage provided. The values do not change during spinning.
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David Stoddart. commented
same problem. Critical with a deadline looming!
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Chelsea commented
Hi Sanyam, I'd record the screen showing you the issue but I don't want to risk installing 2025 again.
When I installed 2025, it changed a recently downloaded folder with many 2024 InDesigns to 2025 InDesign, even though I hadn't opened them in 2025, nor had the person sending them to me. When I tried opening them with 2024 it gave me:
"InDesign could not open "File name.indd" because it has been created in a newer version - Adobe InDesign v20. You can convert and open this file but you may lose out on content created using the features specific to the latest versions.”
Not good, and mercifully it wasn’t wide spread to all my InDesign files. So I uninstalled 2025 and then redownloaded that specific folder and they opened as 2024 with no issues.
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John Kary commented
I can give you more information. It happens on my Mac as well. It's **** annoying. I am running Sequoia 15.1 and InDesign 20. This happens with new documents as well as old ones. I'd switch back to old InDesign, but I will not be able to open my new docs. I've reset the preferences and reinstalled them. Nothing has helped. Apple claimed this was an Adobe problem. I believe they are correct.
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Rhece Nicholas commented
Any fix to this yet? I use indesign full time for my job and this is a Major Issue. I can not do anything in indesign without getting the spinning rainbow of death. Legit I can not even scroll or zoom in and out. The product is basically unusable at this point. Like this is straight garbage. PLEASE FIX THIS ISSUE
MBP 2021 | Apple M1 Pro Chip | Sequoia 15.1
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Russell Peterson commented
Same thing for me as everyone else. Beach ball every time I backspace or try to make a correction or select type. It's horribly slow and unproductive.
MacMini M2
Sonoma 14.6.1 -
Ralph Barnett commented
Using ID 2025 is simply horrible! It blows my mind how we pay a premium for this software and it can be so buggy
M2 Macbook Pro(64 gb ram) running Sequoia 15.
Feels like I'm running a 2006 iMac.