[ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations
Problem:
InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh
Steps to Reproduce:
No reliable reproducible steps
Impacted workflows:
- Switching to InDesign
- Open/Closing of Document
- Edit/Scroll/Copy-paste/Highlight operation on Text
- Text disappears, illustrations disappear
- Imported or added text turns black until a style is applied.
- Font menu highlight not following my mouse movement
- Text will not change fonts until I click the mouse inside or outside the text box.
- Resize a document window, the corner flies below the screen border
- Click or Drag of the mouse
- Switching between tools
- "Waiting for UXP plugins to finish up remaining tasks."
Workaround:
- Revert to InDesign 19.5, No performance lag is observed.
- Restarting the machine and trashing the preferences seems to resolve the issue temporarily
- Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
- Uninstall-Reinstall seems to resolve the issue temporarily
- Turn off Preflight seems to resolve the issue temporarily
Note:
- The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
- The issue seems to be specific to the MAC devices
- Apple MacBook Pro M1/M2/M3
- Apple MacBook Air M1/M2/M3
- Apple Max Studio M1/M2/M3
- Apple Mac mini M1/i7 Intel
- The issue exists for both old and new documents
Additional information needed:
- Screenshot of Memory usage while the issue is observed
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
Hi,
Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information
- Screenshot of Memory usage while the issue is observed
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
—
Adobe InDesign Team
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Mads H Pålsrud commented
I have the same issue! Super annoying. Also on Mac.
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Creative Overlord commented
One of the biggest issues I have since 25 and 25.1 aside from the lag issues is the fact the proportion lock turns back off constantly. I resize by typing a new measurement a lot, and every time I click an element (image, box, pasted vector logo or frame) then tap the lock and type a measurement to resize to, the constrain proportions lock turns back off again after. Previously if I locked it when resizing one thing, it'd stay locked for anything else I clicked including that same item, until I tapped the lock to unlock it again, and vic versa. Now, even for the same box it turns back off every single time I click off then back into the thing I'm resizing.
For that alone I'd roll back versions but you can't open anything you've saved in v25 or 25.1 in any version below that without exporting idml files etc and half our studio was on 25 before we knew how bad it was.
Nothing I cared about was fixed in 25.1.
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Patrick commented
Does anyone notice any difference with this preference unchecked? Even 25.01 has behaved just like 25 for me if I don't turn this off. Unchecking this box fixed any issues for me.
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Ross Brandt commented
Further invesitgation shows that the activity monitor jumps from low areas of 3 percent of CPU used to over 130 percent. I was unable to catch it at that high level, but it changes back an forth every few seconds, very much like the beach ball. I opened a blank document and these issues were prevalent, however when I closed all other windows and programs, the problem was less noticeable. Upon opening a second blank document the problem started again. No specific task. It happens on opening a new document, it happens when touching the "frame" of the document, it happened when I touched the text tool.
iMac 5k 27 2020
8core intel core i7
128gb DDR4 ram (max)) -
Ross Brandt commented
Upgraded to Sequoia which coincided with updates to adobe versions. Im running an Intel IMac and have experienced all of the issues seen below. Spinning beach ball on any movement or touch in the program. Click on a text box - ball, change a tool, sometimes - ball, sometimes not. It's like the program is losing it's place and lagging. I am not experiencing crashes, but most of my files at this point are pretty simple. Slowness with my existing docs and new docs. Definitely tied to movement within the page. scrolling, dragging, things like that.
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UseDave commented
Same problems here on a new machine: Apple M3 Max Sonoma 14.7.1 (23H222)
Totally unusable, and the complaints about being sent 2025 files to work on are echoed - absolute mess.
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Chelsea commented
InDesign is the workhorse for many creatives. It won't be long before a client (who is the middle man) sends me a 2025 InDesign for Windows file that I'll need to request be saved down, if we even know who created it.
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janne geelen commented
Hi Sanyam,
when will this be fixed please? This has a major impact .People in design studios cannot revert back, because we have live documents in the new version.
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KD commented
Experiencing this on a 2019 Intel MacBook Pro, so the issue is definitely not limited to apple silicon. I tried resetting preferences and saw minor improvement temporarily. but shortly back to super long load times that make it basically unusable.
Also, does every major update convert INDD files in ways that make them incompatible with the immediate previous version? I don't remember that happening before, but this seems like an especially bad time for to happen considering the widespread issues at least on macOS versions of INDD 2025
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prd789 commented
Multiple members of my team have experienced this issue. One resolution that seems to have worked so far that points to an issue with CC2024 preferences being loaded into CC2025. This is a workflow we have used for years.
Our process:
--Installed 20.0 with our custom 19.3 preference file (~/Library/Preferences/Adobe InDesign/Version 20.0/en_US/InDesign Defaults)
--20.0 was very laggy
--Trashed preferences
--Rebuilt custom preferences in 20.0 (matched settings that were in 19.3 version, but just re-selected them in 20.0). This stopped the lagging on that computer.
--Loaded rebuilt preference file (InDesign Defaults) on another user's computer and this also stopped the lagging.Has there been a changes with how preferences encoded that causes corruption issues if you bring older InDesign Defaults preference files to 20.0?
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Vicky commented
Fixing the problem by reverting to 19.5 is not a solution! I work in a company that also runs Windows computers; they all work with the 25 version. Exporting as idml only works to a limited extent. Sometimes the layouts are completely destroyed during conversion. Customers also send us production data from the 25 version. What should I tell them? Why doesn't anyone test whether the software runs on the Silicon chips? They're not that rarely used now, are they? My goodness: Why don't you bring the update when it works!
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Vicky commented
I can only confirm this: InDesign 2025 slows down my workflow immensely on both my iMac M1 and my MacBook Pro M3! It makes no difference whether I want to activate a text or image placeholder for editing or simply drag an object, the input or scaling are enormously delayed. I enter something and nothing appears, then I zoom in or click somewhere else, ét voilà it appears or is there twice because I thought InDesign hadn't registered the input. It's impossible to work properly like this! We pay so much money for the cloud and it feels like every update just makes the workflow worse. Moving around in the document is slow. The image previews are broken.
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Nanit BS commented
Slowness is observed after the Indesign 2025 update. All files which got converted to 2025 (v.20) version are slow. Slowness happens after opening these documents, beachballs are appearing for 10-15 secs by just clicking any where on the document, scrolling, using text tool, selecting text.. Display settings changed to Fast display but not good..
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Thomas commented
20.0 is unusable. I click into Indesign from another window and it takes 3-4 seconds to register, then 3-4 seconds to do anything else. Need a fix immediately.
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Courtney Moore commented
InDesign 2025 crashes EVERY SINGLE TIME that I select "Check Spelling". This is causing an issue for my business.
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Tony commented
I’m having huge issues with InDesign 2025 on Mac OS X Ventura (13.7.1).
Hanging with a spinning beach ball after every click or action. It’s completely unusable, and I’ve reverted to InDesign 2024.
There seems to be a belief the problem may lie with font management software? I’m using FontExplorer X. I can’t work without some form of font management.
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Filip Blazek commented
On my machine, the spinning wheel appears immediately, there is no way to work in this version. Just switching to InDesign 2025 takes around 10 seconds. Screenshot of memory usage provided. The values do not change during spinning.
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David Stoddart. commented
same problem. Critical with a deadline looming!
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Chelsea commented
Hi Sanyam, I'd record the screen showing you the issue but I don't want to risk installing 2025 again.
When I installed 2025, it changed a recently downloaded folder with many 2024 InDesigns to 2025 InDesign, even though I hadn't opened them in 2025, nor had the person sending them to me. When I tried opening them with 2024 it gave me:
"InDesign could not open "File name.indd" because it has been created in a newer version - Adobe InDesign v20. You can convert and open this file but you may lose out on content created using the features specific to the latest versions.”
Not good, and mercifully it wasn’t wide spread to all my InDesign files. So I uninstalled 2025 and then redownloaded that specific folder and they opened as 2024 with no issues.
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John Kary commented
I can give you more information. It happens on my Mac as well. It's **** annoying. I am running Sequoia 15.1 and InDesign 20. This happens with new documents as well as old ones. I'd switch back to old InDesign, but I will not be able to open my new docs. I've reset the preferences and reinstalled them. Nothing has helped. Apple claimed this was an Adobe problem. I believe they are correct.