Ross Brandt
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77 votes
Hi,
Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information
- Screenshot of Memory usage while the issue is observed
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
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Adobe InDesign Team
An error occurred while saving the comment An error occurred while saving the comment Upgraded to Sequoia which coincided with updates to adobe versions. Im running an Intel IMac and have experienced all of the issues seen below. Spinning beach ball on any movement or touch in the program. Click on a text box - ball, change a tool, sometimes - ball, sometimes not. It's like the program is losing it's place and lagging. I am not experiencing crashes, but most of my files at this point are pretty simple. Slowness with my existing docs and new docs. Definitely tied to movement within the page. scrolling, dragging, things like that.
Further invesitgation shows that the activity monitor jumps from low areas of 3 percent of CPU used to over 130 percent. I was unable to catch it at that high level, but it changes back an forth every few seconds, very much like the beach ball. I opened a blank document and these issues were prevalent, however when I closed all other windows and programs, the problem was less noticeable. Upon opening a second blank document the problem started again. No specific task. It happens on opening a new document, it happens when touching the "frame" of the document, it happened when I touched the text tool.
iMac 5k 27 2020
8core intel core i7
128gb DDR4 ram (max))