pu
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53 votes
Hello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
pu
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130 votes
Hi,
Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information
- Screenshot of Memory usage while the issue is observed
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
- Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
- Open Terminal in full screen mode
- Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
- Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.
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Adobe InDesign Team
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4 votespu
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41 votes
The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.
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Adobe InDesign Team
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commented
All previous versions of "PDF Presets" with Chinese names are gone.
New "PDF Presets" with Chinese names will also disappear immediately.pu
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Every few seconds, indesign gets stuck for a few seconds, no matter what it does, it has confirmed that the computer's performance is sufficient.
mac mini m4pro 48GB RAM + 1TB hard disk
macos 15.1.1
In the indesign preferences, the GPU performance column says 36GB of memory, but it's actually 48GB, and I don't know what's wrong.