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janne geelen

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  1. 128 votes

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    Hi,

    Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

    1. Screenshot of Memory usage while the issue is observed
    2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
    3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

    Adobe InDesign Team

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    janne geelen commented  · 

    HEllo, can someone from Adobe comment on this bug/issue please. I've ssen lots of people suffer from this. Reverting back solves everthing, but that is not an option for bigger studios with large teams working on the same documents.

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    janne geelen commented  · 

    Hi Sanyam,
    when will this be fixed please? This has a major impact .

    People in design studios cannot revert back, because we have live documents in the new version.

    janne geelen supported this idea  · 
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    janne geelen commented  · 

    Also still experiencing this issue. Updated to 20.0.1, worked fine for about 10 minutes then the beach ball came back with a vengeance. Common Adobe, fix this.

  2. 20 votes

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