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Chelsea

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  1. 128 votes

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    Hi,

    Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

    1. Screenshot of Memory usage while the issue is observed
    2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
    3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

    Adobe InDesign Team

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    Chelsea commented  · 

    InDesign is the workhorse for many creatives. It won't be long before a client (who is the middle man) sends me a 2025 InDesign for Windows file that I'll need to request be saved down, if we even know who created it.

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    Chelsea commented  · 

    Hi Sanyam, I'd record the screen showing you the issue but I don't want to risk installing 2025 again.

    When I installed 2025, it changed a recently downloaded folder with many 2024 InDesigns to 2025 InDesign, even though I hadn't opened them in 2025, nor had the person sending them to me. When I tried opening them with 2024 it gave me:

    "InDesign could not open "File name.indd" because it has been created in a newer version - Adobe InDesign v20. You can convert and open this file but you may lose out on content created using the features specific to the latest versions.”

    Not good, and mercifully it wasn’t wide spread to all my InDesign files. So I uninstalled 2025 and then redownloaded that specific folder and they opened as 2024 with no issues.

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    Chelsea commented  · 

    Nope!!

    Installed 2025, removed 2024. Big mistake. Up against tight deadline I watched the beach ball swirl, as fast as my cortisol surged, for what seemed like minutes by simply opening any file, moving pages, or making text edits.

    Couldn't reinstall 2024, remove 2025 fast enough.

    Apple M1 Max Studio / Sequoia 15.0.1 (24A348).

    Chelsea supported this idea  · 
  2. 90 votes

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    Chelsea supported this idea  · 
  3. 178 votes

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    Chelsea commented  · 

    Omar - thanks for the Add Guides script info. Helps a lot.

  4. 8 votes

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    Chelsea commented  · 

    Very frustrating. I have to reset certain destinations each time I update TOC.

  5. 355 votes

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    Chelsea commented  · 

    Great Idea

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