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elisabethr

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  1. [ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

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    117 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

    1. Screenshot of Memory usage while the issue is observed
    2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
    3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

    —

    Adobe InDesign Team

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    elisabethr commented  · 

    It seems to happen on my machine after I open FontAgent which automatically "opens at login". So I have to open System Settings and delete it from "opens at login" which seems to fix the problem.

    UPDATE - sometimes this works, sometimes it doesn't. Ugh.

    elisabethr supported this idea  · 
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    elisabethr commented  · 

    I turned off Contextual Task bar, turned off all my fonts (including most of my Cloud fonts), deleted my preferences, turned off "Auto-activate Adobe Fonts" , set Display Performance to "Fast" and Adjust View Settings to "Fast". Even tried working in Safe Mode. Nothing worked.

    It works for a short time when I reboot my computer. Takes 3 clicks to get it to work (ie, to select a word in a text box, I have to click 3 times).

    I'm running Sequoia 15.1.1 on a 2.4 GHz 8 Core Intel Core i9 with 64 GB of RAM. InDesign 20.0.1.

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