Proportional Scaling Using Shift Button Not Working
In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
I'm having the same issue after updating all my Adobe apps. I usually never update immediately for this exact reason.
I did find that the Function key (fn) on my mac keyboard performs the same function as the shift key is supposed to perform.
This still isn't a great solution since I'm always using the shift key due to muscle memory, but hopefully it will help some of you in the meantime.
I just updated my Adobe products, and had the same issue. I tried playing around with other keys and discovered that FN key (FuNction key) on my Magic Keyboard performs the way the SHIFT key works when scaling. Hope this helps.
I'm having the same issue after the latest update today. It's really slowing me down.
Has anyone who DOESN'T have Webroot SecureAnywhere got a work around for this? Adobe are not helping.
This STILL isn't fixed. Why are you not listening to your users?
Any fix for this scaling issue? Not cool Adobe...not cool at all.
Just updated this morning and I've run in to the same problem. Using the Alt/Option is a workaround, but definitely not preferable. This is a HUGE time killer!
hey, I can not resize proportionally using shif in Photoshop....but even more strange, it seems that it resizes proportionally without using shift??? I have checked my keyborad and the shift key works as it should.
hey, I can not resize proportionally using shift in Photoshop....but even more strange, it seems that it resizes proportionally without using shift??? I have checked my keyboard and the shift key works as it should.
What is going on. illustrator is having the same issue after updating last night. It was working fine until just now. Restarted everything again and other suggestions here didn't work for me. I need to work! ADOBE! Please fix the issue!
Just updated, having this problem as well.
[Deleted User] commented
Just updated Photoshop and this issue started. It's really annoying and it's costing me a lot of time. Can you help, please??
Hi everyone...scales fine when using the alt/option button...drag in or out and the proportion is 100% it does scale from center tho.
I'm also having this problem... f'ing ridiculous.
This is not cool Adobe. When will your team fix this?
Chris Nelson commented
This is so frustrating, I am so disappointed getting this new version PLEASE FIX THIS!!
Bruno Bruno commented
CC 2018 (13.1) problem still there. Quitting Safari does seem to resolve this.
Thanks, Mark! I did what you did – quit Safari – and proportional scaling in InDesign started working again! I've re-opened Safari and proportional scaling continues to work fine. Thank you!
Anna C. commented
I have restarted the computer, restarted the application, clicked "snap to" off and on, disabled security software, turned on auto fit (which is definitely not what I need for this particular project), reset "essentials workspace," and secure keyboard entry is not turned on on my mac.
The SHIFT+drag or any other SHIFT+ keyboard shortcut does not work under any of these circumstances.
Turn on auto fit. That helped me tremendously.