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  1. 218 votes

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    Anonymous commented  · 

    This is a serious problem. if I release a document to the printer and there is a spelling error I can be liable for the cost of a reprint. Will Adobe pay for that? It can be in the thousands of dollars.

    This is not a minor bug. A spelling error can destroy my business and end my Adobe CC subscription. Fix it now.

  2. 108 votes

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    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

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    Anonymous commented  · 

    This is very frustrating and causing delays. I have been using the Adobe software since the 1980's and have never been without the use of the shift tool to constrain proportions or keep a line straight. Or what about using the command/option/shift tools to copy and keep the object on the same plane? That is gone too. Adobe fix this problem with your software...

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