6801 results found

1. CRASH REPORT EVERY TIME I QUIT INDESIGN

   Now I have Ctrl Changes installed (software that tracks changes) InDesign produces a Crash Report every single time I quit InDesign.

   Attached is a copy of the Crash Report.

   Please help fix this bug.

   Thank you, Robert

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. Folder Aliases on Server greyed out

   We have here big troubles with export, saving AND and placing in Indesign AND Illustrator.
   Since Update on CC18 and High Sierra, everytime we want to open/save/place a document, all aliases are greyed out. (connection to server)

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   Need More Info  ·  1 comment  ·  Others  ·  Delete…  ·  Admin →
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3. QuickApply crashes if an image is placed in a table

   Version: InD CC 2017 (and previous)

   Steps:
   1. Create a table
   2. Place image in a cell (linked or embedded)
   3. Command-Enter (attempt to open quickApply)

   Expected result:
   No crash

   Actual result:
   crash

   File attached

   If images are placed in a table cell, InD crashes when using QuickApply.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   As confirmed by the user, the issue is resolved after upgrading to the latest version InDesign CC 13.1.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

4. Failed to connect to Acrobat DDE server

   1. Latest Indesign with latest Acrobat running on Windows 10 (1709)
   2. When exporting a PDF with activated option "Open PDF after export" and with Acrobat being already open with a document (but only in display mode and no dialogue window open), it would sometimes not open the PDF in Acrobat, but after a while show an error popup saying it failed to connect to Acrobat DDE server. I never had this in former versions of Indesign and Acrobat.
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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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5. InDesign CS6 will not open as of 12/13/17 for MAC 10.12.6, is there an update somewhere? maybe thats the problem. please help!

   InDesign CS6 will not open as of 12/13/17 for MAC 10.12.6, is there an update somewhere? maybe thats the problem. please help!

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6. foot note

   Version 13.0.1
   Introduce Foot Note
   Expected result: consecutive numbers for foot notes
   Actual result: non consecutive numbers for foot notes

   Attached files: until pag 34 everything works oks. Then when I add a new foot note reestarts numbering as Note 1

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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7. InDesign 2018 and High Sierra cannot export correct looking pdf

   pdf will export but it exports a previously saved file. I even tried saving as a new doc and still it exports to the older art.

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   Need More Info  ·  Anasuiya Gupta responded

   Hi

   Please provide the following information:
   1. What version of InDesign CC (2018) are you using? Is it 13.0 or 13.0.1? You can verify this in the About box.
   2. What do you mean by “it still exports to the older art”? Do the linked files used older linked graphics or the file itself is exporting to an older version of the file?
   3. Is it specific to a particular file or is happening constantly with all the files?

   Also, please share the file with which you are seeing the issue, as a package with all links and fonts, at anasgupt@adobe.com

   Regards
   Anasuiya Gupta

8. Random De-selection

   I've found this to be an issue ever since I first started using indesign 3 years ago. Sometimes when shift selecting objects, other random objects that you have already selected will unselect themselves. For example, I am selecting 4 random objects on my spread, I select 1, then 2, then 3, then 4, and object 2 unselects itself when I selected object 4

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9. Unable to edit style sheets in 2018 without creating a new style.

   Unable to edit style sheets in 2018 .

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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10. Shortcuts do not work when Indesign document is opened from Bridge. If same document is opened from Indesign (File/Open) - shortcuts are wor
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11. Indesig destroys its files

    version
    InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock

    Steps

    scenario: slow, instable internet connection or internet connection failure

    Indesign loses cloud linking to library assets
    InDesign freezes
    InDesign crashes
    Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign

    If the library is shared with other team members, they will not be able to open the file

    Only team members who are not working with this library can open the file

    If this team member now deletes the links to the assets, the other team members can reopen the file.

    Tests have shown that the crashes are caused by incomplete downloads of the preview or licensed images from Adobe Stock, which are displayed correctly in the Indesign as a shortcut in the Links-window and preview image in the graphics frame.

    The problem can only be detected by opening the images in Photoshop.

    Stability enhancement:
    The images from AdobeStock should only be linked to the Indesign-file after a complete download and made visible in the Links-window or graphics-frame.

    version
    InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock

    Steps

    scenario: slow, instable internet connection or internet connection failure

    Indesign loses cloud linking to library assets
    InDesign freezes
    InDesign crashes
    Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign

    If the library is shared with other team members, they will not be able to open the file

    Only team members who are not working with this library can open the file

    If this team member now deletes the links to the assets, the other team members can reopen the file.

    Tests… more

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. Label error Table 1 x 1 cell

    Version
    InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript)

    Steps

    scenario 1

    • create table (1 cell, 1 row)
    • select cell with [ESC]-key
    • change label via Javascript

    app.selection[0].cells[0].label = "abc";
    $.writeln(app.selection[0].cells[0].label);

    • actual result in ESTK --> "abc"
    • actual result in Indesign -> Scriptlabel--> empty window (expected result: "abc" expected)

    scenario 2

    • create Table (1 cell, 1 row)
    • select cell with [ESC]-key
    • change label manually via Indesign -> Scriptlabel-Window to "abc"

    app.selection[0].cells[0].label = "";
    $.writeln(app.selection[0].cells[0].label);

    • actual result in ESTK --> ""
    • actual result in Indesign -> Scriptlabel--> "abc" (expected result: empty window)

    scenario 1 + 2

    • add a second row
    • label in first row is correct

    • label in second (new row) same as in row 1

    • remove added row

    • the label changes back to the false (actual) results as described in scenarios 1 and 2

    Version
    InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript)

    Steps

    scenario 1

    • create table (1 cell, 1 row)
    • select cell with [ESC]-key
    • change label via Javascript

    app.selection[0].cells[0].label = "abc";
    $.writeln(app.selection[0].cells[0].label);

    • actual result in ESTK --> "abc"
    • actual result in Indesign -> Scriptlabel--> empty window (expected result: "abc" expected)

    scenario 2

    • create Table (1 cell, 1 row)
    • select cell with [ESC]-key
    • change label manually via Indesign -> Scriptlabel-Window to "abc"

    app.selection[0].cells[0].label = "";
    $.writeln(app.selection[0].cells[0].label);

    • actual result in ESTK --> ""
    • actual result in Indesign -> Scriptlabel--> "abc" (expected result: empty window)

    scenario 1 + 2

    • add a second row
    • label in… more

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13. For some reason my design in indesign is not fully visible when i am working on it, even when i select fast display or high quality display

    it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a triangle, why is this?

    it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a… more

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please confirm if you problem is similar to the one mentioned here:https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31675318-distorted-text-and-graphics-in-high-sierra

    If not, then please can you let us know your OS and InDesign version.

    -Aman

14. Weird display bug in bookmark panel

    1. Latest Indesign on Windows 10 (1709)
    2. Open document, open bookmark panel
    3. Show all bookmarks correctly
    4. Bookmarks are randomly cut in the middle of letters
    5. Screenshot attached.

    Info: the INDD file was made in ID CS6 and now opened in ID CC, then saved. TOC and bookmarks have been recreated after this, but the problem remains. The weird thing is, this suddenly happened today. I've been using CC since 11-30-17 and before today it was OK.

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15. Find Missing Pathfinder

    Please restore now Missing Pathfinder in CC 2018
    I teach InDesign and the practicality of Pathfinders in InDesign.
    Now it’s gone missing, no explanation !!
    Disappointed and worried. What is your point ?

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This looks like an issue with corrupt application preferences file.
    Please see if clearing out the application preferences by following the steps mentioned here : (https://forums.adobe.com/message/2404821#2404821) makes the issue go away.

16. New / Edit Table Style Crash

    Creating a new table style using the hold-option-key + click page icon method and/or editing an existing table style in the palette crashes indesign instantly.

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

17. Object style size property crashes InDesign when used with Libraries

    I have recreated this bug on both Mac and PC InDesign 13.0

    1. Create a text box
    2. Insert a table with any number of table cells
    3. Draw a rectangle anywhere
    4. Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only
    5. Apply the Object Style to the rectangle
    6. Cut and past the rectangle into one of the cells of the table
    7. Create a new Library file
    8. Drag the text box into the Library
    9. Try drag the Library item back out onto the page... It should crash.

    This has become very problematic for us because we use the Libraries a lot for commonly used table designs. We are having to avoid the new Size Options in Object Styles. It seemed like a good feature that we had been waiting for... But not working for us yet.

    I have attached a Library file with an item that will crash InDesign 13

    I have recreated this bug on both Mac and PC InDesign 13.0

    1. Create a text box
    2. Insert a table with any number of table cells
    3. Draw a rectangle anywhere
    4. Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only
    5. Apply the Object Style to the rectangle
    6. Cut and past the rectangle into one of the cells of the table
    7. Create a new Library file
    8. Drag the text box into the Library
    9. Try drag the Library item back out onto the page... It should crash.

    This has become very problematic for us because… more

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

18. clicking when I don't want it it

    Very jittery, hyperactive indesign. This is happening in Indesign and Illustrator for me.
    Even though I'm only clicking once, Indesign and illustrator will register 2 or 3+ clicks. This happens when I'm changing my point size, when I'm drawing anchor points, moving and image box, or alt-clicking to copy an item. The program will register numerous click even if I'm holding it down and ll get 5 text boxes when I was only trying to copy one.
    I am a windows user.

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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19. supscript

    When building (or rebuilding) an index all the "see abc" entries using in place of "current page" have the "see" in superscript. I've written a GREP to correct, but it is annoying. Also get some random superscripts in various places in the main text.

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    0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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20. InDesign CC2018 – loss of Options from text frames when copy a frame from an older version

    All the formattings of text frames, which I have entred in for example CC2017 or earlier, will not be transfered to CC2018.

    This is scarry, and as I do not have any idea, I'll change back my work zu CC2017.

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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