6632 results found

1. Interactive elements do not export to interactive PDF

   Version - Adobe Indesign CC
   2015.3 Release
   11.3.0.34 Build
   operating on Mac OS X El Capitan, Version 10.11

   Steps to reproduce issues:

   Create a new document with a double-page spread in Indesign.
   Import four images into document and arrange on spread.

   Import a shape into Indesign that will be assigned as a pop up box that will appear above Image 1 when rolled over, and place shape next to Image 1.
   Place some text (e.g. "Image credit') on top of shape and group text with shape.
   Open Buttons and Forms dialogue box:
   - Convert group to a button.
   - Set 'Name' as: Pop up 1.
   - Check box to turn 'Hidden until triggered' on.

   Select Image 1 which will be the trigger image for Pop up 1.
   Open Buttons and Forms dialogue box:
   - Convert Image 1 to a button.
   - Set 'Name' as: Image 1
   - Select 'Event: On Roll Over'.
   - Add a new action: 'Show/Hide Buttons and Forms'.
   - Set 'Visibility': select Pop-up 1 from list and set visibility as 'show'. Set visibility for 'Image 1' itself to 'ignore'.
   - Appearance: [Normal] is selected.

   • Select "Event: On Roll Off'.
   • Add a new action: 'Show/Hide Buttons and Forms'.
   • Set 'Visibility': select Pop-up 1 from list and set visibility as 'hide'. Set visibility for 'Image 1' itself to 'ignore'.
   • Appearance: [Normal] is selected.

   Repeat above steps for Images 2, 3 and 4.
   Export as interactive PDF.

   Actual result: 3 out of four of the images will trigger a pop up box when rolled over in the Interactive PDF as exported from Indesign. The fourth image does not trigger its assigned pop up box. The settings are exactly the same for all four images and pop up boxes. The shapes for the pop-up boxes are each imported separately, not copied and pasted. Sometimes none display, sometimes all, sometimes half. I cannot depend on this feature to work correctly.

   Expected Result: Each of the four images will trigger a hidden separate pop up box for its corresponding image when rolled over and the pop-up box will revert to being hidden when the image is rolled off.

   Version - Adobe Indesign CC
   2015.3 Release
   11.3.0.34 Build
   operating on Mac OS X El Capitan, Version 10.11

   Steps to reproduce issues:

   Create a new document with a double-page spread in Indesign.
   Import four images into document and arrange on spread.

   Import a shape into Indesign that will be assigned as a pop up box that will appear above Image 1 when rolled over, and place shape next to Image 1.
   Place some text (e.g. "Image credit') on top of shape and group text with shape.
   Open Buttons and Forms dialogue box:
   - Convert group to a button.
   - Set… more

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2. InDesign Publish Online positions incorrectly...

   If you follow the below link in Safari (Mac Desktop), any spread that contains an ad repositions itself in the top left corner of the screen instead of centered. Additionally, in all browsers, the videos all autostart at the same time when the publication opens for the first time. Anyone have any ideas?

   https://indd.adobe.com/view/fc04e8a4-61f4-4c44-b306-0a01723b11ed

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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3. wont activate clipping path in InDesign

   shows clipping path available under options, but will only activate if done thru Phototshop

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   4 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Hi,
   As confirmed by the user, The issue is resolved with the latest InDesign CC 2018(13.1.0.76).

   Regards
   InDesign Team

4. Images re-imported and resized in Windows lose scale settings when opened on Mac

   Version of Adobe InDesign CC: 12.1.0.56

   Steps to reproduce the issues:
   Import document from Word as source into MacOS version.
   2. Open file on Windows computer, re-import one of the images via the Links box and resize to match previous settings (e.g., 91.4%)
   3. Save.
   4. Open again in Mac, and the updated images have lost their sizing and blow outside of the Frame..
   Expected result:
   Image sizing should be retained across platforms.

   Actual result:
   Thee updated images have lost their sizing and blow outside of the Frame..

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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5. print dialog page size

   Since the latest version, the print dialog box no longer clearly shows when the image area exceeds the page size on the preview in the lower left. Before, the image area that would not print would be greyed. That is no longer the case.

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

6. After updating InDesign to 2017 the program just shuts down if I am trying to open a document, my collegue did the same and he has the same
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

7. text

   text contorn doesn't work, the box is empty. Any idea?

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8. Mistakenly copying layer name instead of layer content

   Nobody command-clicks the an Indesign layer hoping to copy the layer name, but much of the time when attempting to copy the layer content, the layer title is the only thing brought into the clipboard.

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • Error snapshot or video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

   Adobe InDesign team

9. Windows 10 PC. VBA for Excel and the InDesign CC2017 library are not functioning.

   I have a serious problem. I have a new Acer PC Windows 10. I am using Office 365 Excel VBA to control InDesign CC2017. The InDesign CC2107 Type Library is not functioning with the VBA. I have been using this setup since CS3 to automate InDesign actions and provide solutions for automating print production.

   I am trying to start a $4000 project using these same InDesign capabilities but am unable to get anywhere. I am most disappointed and upset at this occurrance and am seeking some assistance from Adobe. Attached is the software code that I am trying to implement. Also attached is a large source code file that worked well and demonstrates what can be accomplished with your products. This is a serious concern for me. This is how I make my living. My email is pwren44@aol.com. Please help!

   I have a serious problem. I have a new Acer PC Windows 10. I am using Office 365 Excel VBA to control InDesign CC2017. The InDesign CC2107 Type Library is not functioning with the VBA. I have been using this setup since CS3 to automate InDesign actions and provide solutions for automating print production.

   I am trying to start a $4000 project using these same InDesign capabilities but am unable to get anywhere. I am most disappointed and upset at this occurrance and am seeking some assistance from Adobe. Attached is the software code that I am trying to implement.… more

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10. Incorrect kerning on justified text

    InDesign v. 12.2.0.56

    I'm working in a book file, and this problem seems to occur at random. The kerning in the first word of a line of justified type is incorrect visually, but when you check it with the cursor, it is the correct number. If you change it, it jumps and appears to be correct again, visually, but if you save, close, and reopen the file, it is incorrect again.

    It is problematic because when a PDF is exported, the incorrect kerning is what gets exported.

    The problem has occurred in two different books I have worked on with completely different paragraph styles and settings.

    InDesign v. 12.2.0.56

    I'm working in a book file, and this problem seems to occur at random. The kerning in the first word of a line of justified type is incorrect visually, but when you check it with the cursor, it is the correct number. If you change it, it jumps and appears to be correct again, visually, but if you save, close, and reopen the file, it is incorrect again.

    It is problematic because when a PDF is exported, the incorrect kerning is what gets exported.

    The problem has occurred in two different books I have worked on with… more

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11. Das Fenster Dateininformationen ist unsichtbar! Aber man muss es mit "Enter" bestätigen, um weiterarbeiten zu können.

    Fenster zeigen, dass die Metadaten wieder angepasst werden können (wie bei früheren Versionen).

    Indesign CC 2017.1

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12. Interface while using : no preview

    When I use the scale tool with MORE than one text block, I can't see the block content while checking the "preview" box. I can only see changing the size of the blocks but they seem empty up to clicking on "OK" button. This happens only with many text boxes (or block, I don't know how you call them in english) . You can see a screenshot linked to my message. If I do the same with many image boxes, all is ok. If I do the same with only one text bloc, all is ok.

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13. hotkeys aren't working

    displaying high quality images
    export file

    The hotkey for both of these features is not working most of the time.

    Also, hitting enter for saving files in the save window isn't working either. But it does work in Illustrator.

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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14. crash

    After the opening of the 5° files Indesign Crashes, i have to open a massive number of files. I make a fast check on my PC and the system works with half of the resources available. So i think the problem is not my pc but the program. I have an HPZ240 Tower Workstation. RAM 16GB. Processor Inte(R) Core(TM) i7-7700K CPU @4.20GHz and the Hard disk it's an SSD 500gb. The operative sistems it's a Windows 10 pro. The version of the program InDesign build 12.1.0.56 release 2017.1.

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

15. Problem with publish online

    Hello, I want to publish online my brochure, but there are display errors with places images with layer-effects (multiplicate) see the screenshots. Please fix it! Thanks

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    2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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16. Character missing in Adobe Devanagari font

    Please review the attachment.

    I am unable to locate or reproduce the character after the = using the Adobe Devanagari script. Need it urgently as I am working on a book.

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    Need More Info  ·  3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. repeatedly opening a template in a loop eventually crashes at app.open

    Repeatedly opening and closing a template via extendscript code (for means of batch production) causes InDesign to crash at and only at app.open(PATH).

    attached file is a bare bones jsx that opens/closes the accompanying blank template either 100000 times or until it crashes (which it has done within an hour each time I have run it)

    Seems to crash anywhere from 40 to 1500 iterations in.

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

18. adobe 2017 exporting pdfs are terrible in any colour profile. Printing and rgb pdf is fine.

    no ideas - need help! Indeign is useless to me without being able to make good pdfs in both cmyk and rgb

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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19. Personalization of the Fontsize is not working in the Main Menu

    I have issues with glasses and therefore set the fontsize of menus etc higher, however in the main menu Indesign is just ignoring me, while in the sub menu it works fine. Plus in the formats and other tool boxes it isn'T working either. Please fix, it makes working with this program harder than it should be.

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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20. data fields cause master elements to switch pages

    Attached pdf shows problem in comments

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    1 comment  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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