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  3. Expected result
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6632 results found

  1. crash launch

    I have installed the latest version of Indesign using creative cloud. I used to have CS6 installed and it was no problem then. Now when i try to launch the application it just suddenly shuts down after "starting up panels" is shown.
    No error message. Just stop launching. What to do?

    1 vote

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    5 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  2. Where can I get Zusatzmodul Intents and Tabs.InDesignPlugin for my Adobe Indesign CS6

    I installed macOS Mojave and the tabulator does not work anymore. Indesign CS6 asks for Zusatzmodul Intents and Tabs.InDesignPlugin. Where can I get it?

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  3. https://support.apple.com/sv-se/HT208436

    När uppdaterar ni?

    1 vote

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  4. Add a tick box to settings panel of paragraph rules, to make rule under every line of a paragraph possible

    I design a lot of school books. I frequently need to use dotted rules under all lines in a paragraph, where children can write down their own answers. These answers are already filled in with the correct answers for the teachers in a spot color. The students gets books without this spot color printed. This to clarify why I would need this. Until now the only solution I could find was to end each line with a paragraph end. But this is not very user friendly, especially when this answer-text needs a revision

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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  5. hunspell (english USA) and (english UK) not installed how to install it

    hunspell (english USA) and (English UK) not worked.

    msg shown when I open a file.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  6. Our photos keep coming back from the printer w too much red/magenta

    Our photos keep coming back from the printer w too much red/magenta

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  7. Print custom page to Xerox 550 using a Creo RIP no longer works

    Recent upgrade from CS4 to CC. When using custom page size although I can print the document it doesn't print correctly. CS4 works perfectly.
    If I print to an SRA3 then the problem doesn't occur.
    I take it an issue/problem is now an idea....really

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  8. cc 2019 Book (.indb) Export to uncompressed PDF creating low-res PDFs

    Twice this week, I've had a problem using Books (.indb) with cc 2019. When exporting with no compression, 300 dpi images are compressing down to 33 dpi.

    The only solution I've found is going back to cc 2018.

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  9. new document dialogue wont accept size

    INdesign 14.0.1
    File > New Document
    In the new document dialogue box:

    I want to create a custom document 190mm wide and 25 mm high.
    I enter the 190mm in Width box
    I enter 25mm in Height Box
    I move out of the Height box and figure I have entered changes to 211.667 mm.

    this happens no matter if I use the print or web dialogue window.

    This makes it impossible for me to start a new document in the size I want

    ... so that's not a total pain in the **** is it?

    1 vote

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    0 comments  ·  Document/Pages  ·  Admin →
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  10. bug

    Socorro!
    Isso começou a acontecer recentemente.
    Podem corrigir?

    1 vote

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    1 comment  ·  Document/Pages  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  11. InDesign crashes

    InDesign 14.0.1 MacOS Mojave

    Program crashes every time I open it, with any file. It tried to recover the last file it opened but nothing works.

    Tried: erasing prefs, cache, dumped the Recovery files, Uninstall, Reinstall. Still having the same issue. This is happening on two of my Computers at work.
    Tried the same solutions on both computers and still having the same crash issues.

    PS: Program was working OK yesterday, 1-8-2019.

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  12. keyboard shortcut CTRL-ALT-SHIFT-Enter reverted on restart. Num . and Num enter not working.

    Indesign 14.0.1. x64, german, german keyboard layout

    I try to delete the shortcuts for
    - Windows > Interactive: EPUB-Interactive-Preview
    - Panels > EPUB-Interactive-Preview: Documentpreview
    - Panels > EPUB-Interactive-Preview: Spread preview

    and i try to reassigne these shortcuts "CTRL-SHIFT-ALT-Enter" and "ALT-SHIFT-ENTER" etc. to other functions. I save my custom keyboard shortcuts and it works for this session. But everytime i restart Indesign they are revcerted to the EPUB-functions.

    ALSO the numpad keys "," and "enter" are no longer differentiated from the normal "," and "enter" keys and are thus not working. Back in Indesign CS6 the numpad keys were labeled "Num…

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  13. Indesign CC2019 14.0.1 - Some panels collapsed after restart

    Indesign 14.0.1 x64, german, Windows8

    I have "Character", "Paragraph|Stories|Attributes", "Layers", "Color"-Panels docked to the left side of Indesign on Screen 1. I also have several other panels stacked but freefloating on a second screen. No panel is ever minimized. No panel is ever collapsed in my setup. I always have them expanded and open. This is my standart workspace. After closing Indesign and starting it, sometimes it collapes the left-docked panels. The freefloating panels on screen2 remain ok.

    In settings "auto-minimize panels" is OFF.
    "Auto show panels" is checked "ON".

    Please see screenshot attached.

    Expected behaviour is - of course…

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  14. Indesign CC2019 (oct) - "Do you want to save changes to "-/*TempScratchDocument*/-" on close

    Indesign 14.0.1 x64, german, Windows8 as "Admin"

    On closing Indesign with its "×" button, a dialog popped up asking:

    Do i wanna save changes to "-/TempScratchDocument/-", Yes | No | Cancel.

    This is the first time i have this error. I can not recreate it. Prior to the error i did: made some changes to an open documents spellchecking and hyphenisation settings. I also edited a paragraph format in the doc to use Duden instead of Proximity as Spellchecking/Hyphenisation. I let it re-calculate the flow of the document and saved the document. I closed the doc ument and…

    1 vote

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    5 comments  ·  Others  ·  Admin →
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  15. Turning facing pages back on makes first Master page a spread

    This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
    2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

    1 vote

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    0 comments  ·  Document/Pages  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  16. Stalling

    Hi My Id is stalling both in opening, archiving and packing mode, after updating to Id CC 2019 14.0.1, working on Mac OS Mojave 10.14.2. The spinning ball continues.....

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  17. Unable to open menus in Control Panel

    We are unable to open the menu in the Control Panel in the current InDesign (different Windows 10 machines). InDesign 14.0.1.209, please see screenshot attached.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  18. Strange characters appear when pasting any text from anywhere

    I have InDesign CC2019 - Whenever I paste from any program (Word, Outlook, Notepad) into InDesign there is an odd boxed character with an X anywhere there was a line ending in the original. There are no soft returns or hard returns or anything in the originals it just word wrapped in a spot - and InDesign inserts a character which I cannot search for or replace.

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  19. Pasting objects from Illustrator extremelly slow

    Pasting objects from Illustrator is extremelly slow for me. It takes up to 10 seconds. The issue only occurs in direction. Copying graphics from Photoshop or Powerpoint to Indesign does not produce this issue. Copy paste from Indesign to Illustrator also has no issue. I have reinstal both the latest Illustrator and Indesign CC. See the video and my system performance. Clipboard settings are set to what worked recommended and what worked for me fine on a slower machine before.

    Thank you for help

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  20. A few of pages are generated as the empty page in the exported PDF file from time to time

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Windows…

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    1 comment  ·  PDF Export  ·  Admin →
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