6835 results found

1. switching between documents in just upgraded (16.0.1) takes around one minute

   both documents are similar, 20 pages, Indesign has 1GB RAM occupied.

   2 votes

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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2. Publish online doesn't work properly in chrome browser on new mobile devices (android)

   Hi there,

   We have published an interactive document with Indesign "publish online" feature. It works flawlessly in every browser, except in Chrome on some new mobiles phones with Android (not possible to go back or forward through pages or zoom). On the contrary, Interactivity and videos work properly.

   We have the last indesign version (2021. Creative suite)

   What's the problem?
   Thanks in advance

   8 votes

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   1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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3. FindChangeByList not working

   1 The script stopped working. Doesn’t do anything.

   2 Please let the updater copy the FindChangeList.txt from the previous version. In most cases it’s part of a workflow that breaks with each update.

   2 votes

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   0 comments  ·  Scripting  ·  Delete…  ·  Admin →
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4. Montserrat Font Constantly trying to load in InDesign

   Whenever I open an InDesign file the background task starts up and it is Montserrat Bold trying to load. This occurs no matter what file I have open and whether or not the file uses the font being loaded.

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   5 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. InDesign task remains active when application is completely closed on Windows

   Steps to reproduce:

   • Currently running Windows 10 Version 10.0.19042 Build 19042
   • Indesign v16.0

   1. Open InDesign
   2. Open any file and make edits.
   3. Close application
   4. Click on InDesign from program list on Windows to reopen

   Problem: InDesign task remains active in task manager when application is fully closed, giving impression that application may either be slow or inaccessible next time the user select applications from their list of programs.

   Expected result: Once the user closes the program, the task appears terminated from task manager, and application can be started the next time user clicks on its icon from the list of applications.

   Additional info: This issue occurs at random occurrences, and it was not possible to attach a screenshot.

   Steps to reproduce:

   • Currently running Windows 10 Version 10.0.19042 Build 19042
   • Indesign v16.0

   1. Open InDesign
   2. Open any file and make edits.
   3. Close application
   4. Click on InDesign from program list on Windows to reopen

   Problem: InDesign task remains active in task manager when application is fully closed, giving impression that application may either be slow or inaccessible next time the user select applications from their list of programs.

   Expected result: Once the user closes the program, the task appears terminated from task manager, and application can be started the next time user clicks on its icon from the list of applications.

   … more

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6. Publish Online roll over bug

   I'm using InDesign 2021 version 16.0.

   I seem to be running into an issue with the roll over effect in Publish Online. The issue seems sporadic, but once the bug happens, it doesn't fix itself.

   I've setup a timeline so that when you roll over the date, info will be visible. This works initially, but then when I try to go back to some dates that I've previously rolled over, the info does not show up. Expected result is to have the info shown when you roll over the date. Actual result shows that the button to trigger the roll over changes to it's roll over state but the info is not visible.

   See attached PNGs. Note that the date is supposed to be blue when mouse hovers over.

   I'm using InDesign 2021 version 16.0.

   I seem to be running into an issue with the roll over effect in Publish Online. The issue seems sporadic, but once the bug happens, it doesn't fix itself.

   I've setup a timeline so that when you roll over the date, info will be visible. This works initially, but then when I try to go back to some dates that I've previously rolled over, the info does not show up. Expected result is to have the info shown when you roll over the date. Actual result shows that the button to trigger the roll… more

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7. Copy and paste from InDesign 15.1.3 to InDesign 16.0

   When copy pasting from 1 version to the other, Objects (including Text Frames) are getting pasted as an embedded EPS without showing as so in the Links Panel.

   See https://shared-assets.adobe.com/link/eea13e06-534d-4ceb-6101-48e05c1370fb

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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8. Hello, I am using online document sharing to retrieve comments directly into inDesign. Unfortunately, the name of the correctors are display

   Hello,
   I am using online document sharing to retrieve comments directly into inDesign.
   Unfortunately, the name of the correctors are displayed but their comments are invisible (text crossed out, underlined or added text).
   A small blue wheel spins next to the filters icon.
   Moreover, since this document sharing online, InDesign crashes every open.
   Thanks for your help

   3 votes

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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9. InDesign 16.0.2 still does not allow making new folder under SaveAs dialog and Cmd+P also does not work

   Updated version of InDesign (16.0. and 16.0.2) does not allow making new folder when using Save As or Open dialog on MacOS Mojave. Also you can not use Cmd+P shortcut in the same dialog - this is very helpful shortcut that opens current folder in Finder. Adobe WHY are you bringing new bugs all the time for things that worked just great :(

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   0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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10. ZWJ removed from text variable or TOC "Title"

    Currently using InDesign CC 2021 [ same issue in previous version/s]

    I am working on a SINHALA document and has running headers based on paragraph styles. The ZWJ in the "p-style text" gets omitted in the running header output:
    ක්‍රියා -> ක්රියා

    b:
    The same issue occurs when "ක්‍රියා" is placed TOC" Title block outputs "ක්රියා"

    2 votes

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    0 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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11. Paragraph style when grouped with an object loses link on ePub export

    A TOC for image captions that are grouped with their images can be created in ID, but when the document is exported to ePub, the TOC links are non-functional. This is true also for cross-references linked to the caption style. They function properly in the document (were one to move the grouped image, the page reference would update), but the links are non-functional when the document is exported to ePub.

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    0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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12. export to PDF failed in ID v16 with macOS BigSur

    I'm having problems exporting to PDF since the macOS Big Sur update 11.0.1 (the official one). I also updated to InDesign 2021 (v16.0) and the computer is almost new. It keeps crashing or freezes with the beachball every time I try to export. I have already tried the obvious, changing the preferences at the export panel and deleting the software preferences (with cmd+ctrl+alt+shift). I'm looking for a way to solve this. Please help!

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. When Attempt to publish a Document online it gives the Mac a panic error which cause an abrupt shutdown.

    Indesign 16.
    Mac Big Sur 11.0. 1

    panic(cpu 2 caller 0xffffff80126bfb71): assertion failed: (MBUFQEMPTY(&cfq->qmq) && cfq->qstart == cfq->qend) || (!MBUFQEMPTY(&cfq->qmq) && cfq->qstart != cfq->qend), file: /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.50.7/bsd/net/content_filter.c, line: 1089
    Backtrace (CPU 2), Frame : Return Address
    0xffffffc1b5d536f0 : 0xffffff8011ebc66d
    0xffffffc1b5d53740 : 0xffffff8011fff073
    0xffffffc1b5d53780 : 0xffffff8011fef6aa
    0xffffffc1b5d537d0 : 0xffffff8011e61a2f
    0xffffffc1b5d537f0 : 0xffffff8011ebbf0d
    0xffffffc1b5d53910 : 0xffffff8011ebc1f8
    0xffffffc1b5d53980 : 0xffffff80126bee1a
    0xffffffc1b5d539f0 : 0xffffff80126bfb71
    0xffffffc1b5d53a00 : 0xffffff80122adcfe
    0xffffffc1b5d53a40 : 0xffffff80122ae008
    0xffffffc1b5d53bd0 : 0xffffff80122ac4ef
    0xffffffc1b5d53c20 : 0xffffff80122a921c
    0xffffffc1b5d53c90 : 0xffffff801242ecf9
    0xffffffc1b5d53ce0 : 0xffffff80124a8c20
    0xffffffc1b5d53e00 : 0xffffff801247d4c8
    0xffffffc1b5d53e30 : 0xffffff8012477e35
    0xffffffc1b5d53ee0 : 0xffffff8012477c47
    0xffffffc1b5d53f40 : 0xffffff8012569ceb
    0xffffffc1b5d53fa0 : 0xffffff8011e621f6

    Process name corresponding to current thread: com.symantec.mes.systemextension

    Mac OS version:
    20B29

    Kernel version:
    Darwin Kernel Version 20.1.0: Sat Oct 31 00:07:11 PDT 2020; root:xnu-7195.50.7~2/RELEASEX8664
    Kernel UUID: 84C6DC45-6B02-335F-9439-5D2A9BC385A4
    KernelCache slide: 0x0000000011c00000
    KernelCache base: 0xffffff8011e00000
    Kernel slide: 0x0000000011c10000
    Kernel text base: 0xffffff8011e10000
    __HIB text base: 0xffffff8011d00000
    System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)
    System shutdown begun: NO
    Panic diags file available: YES (0x0)
    Hibernation exit count: 0

    System uptime in nanoseconds: 3590392434350
    Last Sleep: absolute basetsc basenano
    Uptime : 0x00000343f410d1f6
    Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
    Wake : 0x0000000000000000 0x0000000e01bf9cc4 0x0000000000000000
    last started kext at 2312362411943: >usb.!UUserHCI 1 (addr 0xffffff7fb19ef000, size 98304)
    last stopped kext at 2526699539168: >usb.!UUserHCI 1 (addr 0xffffff7fb19ef000, size 98304)
    loaded kexts:

    !ATopCaseHIDEventDriver 4000.27
    AudioAUUC 1.70
    AGPM 119
    !APlatformEnabler 2.7.0d0
    X86PlatformShim 1.0.0
    @fileutil 20.036.15
    !AUpstreamUserClient 3.6.8
    @kext.AMDFramebuffer 4.0.0
    @filesystems.autofs 3.0
    @kext.AMDRadeonX4000 4.0.0
    @kext.AMDRadeonServiceManager 4.0.0
    !AHDA 283.15
    !AGraphicsDevicePolicy 6.1.27
    !A!IPCHPMC 2.0.1
    @AGDCPluginDisplayMetrics 6.1.27
    pmtelemetry 1
    LuaHardwareAccess 1.0.16
    |IOUserEthernet 1.0.1
    |IO!BSerialManager 8.0.1f5
    @DontStealMacOSX 7.0.0
    !AHV 1
    !ADiskImages2 1
    eficheck 1
    !A!IKBLGraphics 16.0.0
    !ASMCLMU 212
    !A!ISlowAdaptiveClocking 4.0.0
    !AGFXHDA 100.1.431
    |Broadcom!B20703USBTransport 8.0.1f5
    !AMCCSControl 1.14
    !A!IKBLGraphicsFramebuffer 16.0.0
    @kext.AMD9500!C 4.0.0
    !AThunderboltIP 4.0.3
    !UDisplays 380
    @filesystems.tmpfs 1
    @filesystems.hfs.kext 556.41.1
    @BootCache 40
    @!AFSCompression.!AFSCompressionTypeZlib 1.0.0
    @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
    @filesystems.apfs 1677.50.1
    !ASDXC 1.9.0
    |!ABCM5701Ethernet 11.0.0
    AirPort.BrcmNIC 1400.1.1
    !AAHCIPort 346
    @private.KextAudit 1.0
    !AACPIButtons 6.1
    !ARTC 2.0
    !ASMBIOS 2.1
    !AACPIEC 6.1
    !AAPIC 1.7
    @!ASystemPolicy 2.0.0
    @nke.applicationfirewall 310
    |IOKitRegistryCompatibility 1
    |EndpointSecurity 1
    !AHIDKeyboard 222
    !AMultitouchDriver 4400.28
    !AInputDeviceSupport 4400.35
    !AHS!BDriver 4000.27
    IO!BHIDDriver 8.0.1f5
    @kext.triggers 1.0
    @kext.AMDRadeonX4200HWLibs 1.0
    @kext.AMDRadeonX4000HWServices 4.0.0
    DspFuncLib 283.15
    @kext.OSvKernDSPLib 529
    !AGraphicsControl 6.1.27
    |IOSerial!F 11
    |IOAVB!F 900.12
    @!AGPUWrangler 6.1.27
    |IOSlowAdaptiveClocking!F 1.0.0
    !ASMBusPCI 1.0.14d1
    |IONDRVSupport 585
    |Broadcom!BHost!CUSBTransport 8.0.1f5
    |IO!BHost!CUSBTransport 8.0.1f5
    |IO!BHost!CTransport 8.0.1f5
    !ASMBus!C 1.0.18d1
    X86PlatformPlugin 1.0.0
    IOPlatformPlugin!F 6.0.0d8
    !AHDA!C 283.15
    |IOHDA!F 283.15
    |IOAudio!F 300.6.1
    @vecLib.kext 1.2.0
    @plugin.IOgPTPPlugin 900.11
    |IOEthernetAVB!C 1.1.0
    |IOAccelerator!F2 439.35.4
    @kext.AMDSupport 4.0.0
    @!AGraphicsDeviceControl 6.1.27
    |IOGraphics!F 585
    usb.IOUSBHostHIDDevice 1.2
    usb.!UHub 1.2
    usb.networking 5.0.0
    usb.!UHostCompositeDevice 1.2
    !AThunderboltDPInAdapter 8.1.4
    !AThunderboltDPAdapter!F 8.1.4
    !AThunderboltPCIDownAdapter 4.1.1
    !AHPM 3.4.4
    !A!ILpssI2C!C 3.0.60
    !A!ILpssDmac 3.0.60
    !ABSDKextStarter 3
    |IOSurface 289.3
    @filesystems.hfs.encodings.kext 1
    |IOAHCIBlock!S 332
    !AThunderboltNHI 7.2.8
    |IOThunderbolt!F 9.3.2
    |IONVMe!F 2.1.0
    |IO80211!F 1200.12.2b1
    |IOSkywalk!F 1
    mDNSOffloadUserClient 1.0.1b8
    corecapture 1.0.4
    !A!ILpssI2C 3.0.60
    |IOAHCI!F 294
    usb.!UXHCIPCI 1.2
    usb.!UXHCI 1.2
    |IOUSB!F 900.4.2
    !AEFINVRAM 2.1
    !AEFIRuntime 2.1
    |IOSMBus!F 1.1
    |IOHID!F 2.0.0
    $!AImage4 3.0.0
    |IOTimeSync!F 900.11
    |IONetworking!F 3.4
    DiskImages 493.0.0
    |IO!B!F 8.0.1f5
    |IOReport!F 47
    |IO!BPacketLogger 8.0.1f5
    $quarantine 4
    $sandbox 300.0
    @kext.!AMatch 1.0.0d1
    |CoreAnalytics!F 1
    !ASSE 1.0
    !AKeyStore 2
    !UTDM 511.40.9
    |IOUSBMass!SDriver 184.40.6
    |IOSCSIBlockCommandsDevice 436.40.6
    |IO!S!F 2.1
    |IOSCSIArchitectureModel!F 436.40.6
    !AMobileFileIntegrity 1.0.5
    @kext.CoreTrust 1
    !AFDEKeyStore 28.30
    !AEffaceable!S 1.0
    !ACredentialManager 1.0
    KernelRelayHost 1
    |IOUSBHost!F 1.2
    !UHostMergeProperties 1.2
    usb.!UCommon 1.0
    !ABusPower!C 1.0
    !ASEPManager 1.0.1
    IOSlaveProcessor 1
    !AACPIPlatform 6.1
    !ASMC 3.1.9
    |IOPCI!F 2.9
    |IOACPI!F 1.4
    watchdog 1
    @kec.pthread 1
    @kec.corecrypto 1.0
    @kec.Libm 1

    Indesign 16.
    Mac Big Sur 11.0. 1

    panic(cpu 2 caller 0xffffff80126bfb71): assertion failed: (MBUFQEMPTY(&cfq->qmq) && cfq->qstart == cfq->qend) || (!MBUFQEMPTY(&cfq->qmq) && cfq->qstart != cfq->qend), file: /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.50.7/bsd/net/content_filter.c, line: 1089
    Backtrace (CPU 2), Frame : Return Address
    0xffffffc1b5d536f0 : 0xffffff8011ebc66d
    0xffffffc1b5d53740 : 0xffffff8011fff073
    0xffffffc1b5d53780 : 0xffffff8011fef6aa
    0xffffffc1b5d537d0 : 0xffffff8011e61a2f
    0xffffffc1b5d537f0 : 0xffffff8011ebbf0d
    0xffffffc1b5d53910 : 0xffffff8011ebc1f8
    0xffffffc1b5d53980 : 0xffffff80126bee1a
    0xffffffc1b5d539f0 : 0xffffff80126bfb71
    0xffffffc1b5d53a00 : 0xffffff80122adcfe
    0xffffffc1b5d53a40 : 0xffffff80122ae008
    0xffffffc1b5d53bd0 : 0xffffff80122ac4ef
    0xffffffc1b5d53c20 : 0xffffff80122a921c
    0xffffffc1b5d53c90 : 0xffffff801242ecf9
    0xffffffc1b5d53ce0 : 0xffffff80124a8c20
    0xffffffc1b5d53e00 : 0xffffff801247d4c8
    0xffffffc1b5d53e30 : 0xffffff8012477e35
    0xffffffc1b5d53ee0 : 0xffffff8012477c47
    0xffffffc1b5d53f40 : 0xffffff8012569ceb
    0xffffffc1b5d53fa0 : 0xffffff8011e621f6

    … more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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14. Problem with dots "." at the end of paragraphs written in Farsi (arbic)
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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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15. Each time I'm importing a picture or try to relink a picture it crashes

    I have the last version (16.0) and each time I'm trying to upload a picture on my document or relink a picture, my program is crashing.

    Look at here : https://www.loom.com/share/1244543c5d3742babcdc2948ec9bae65

    How can I fix this please.

    Thanks

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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16. Superscript and subscript buttons do not produce the font’s superscript and subscript figures

    Clicking on the superscript/subscript buttons scales the selected glyphs to a seemingly random size, placing them on a default height,
    * ignoring all of the dedicated OS/2 values in the font: subscriptXOffset, subscriptYOffset, subscriptXSize, subscriptYSize, superscriptXOffset, superscriptYOffset, superscriptXSize, superscriptYSize,
    * and ignoring subs, sinf and sups OpenType features in the font.

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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17. Color profiles not working on 16 bit images

    When mounting 16 bit images the program always assigns the dokument profile.
    When convering images to 8 bit it works properly and the image profile is assigned.

    Only InDesign 2021 (v16.0)

    2 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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18. Text formatting can break backlinking endnote texts to endnote refs when exported to PDF (Print)

    Hi together,
    to explain the issue:

    Sometimes backling from endnote text to endnote reference number will not work.

    To make it work at all I found the following minimum requirements for PDF export:

    PDF Export (Print)

    Compatibility: Acrobat 5 (PDF 1.4)

    [x] Create Tagged PDF

    [x] Hyperlinks enabled

    Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

    What I found:

    If you want linking back from the endnote number at the start of the endnote text you have to be careful with formatting of that endnote number which in fact is a special character.

    WHAT WORKED:

    The endnote is using a paragraph style without any specialities. No overrides, no character styles applied:

    RESULT: No issue with linking back and forth between endnote reference number and number in the endnote text.

    Now I had the idea to format that special character, the number that starts the endnote text with a character style.

    RESULT: Linking from the endnote reference number to the endnote text worked. BACKLINKING DID NOT WORK.

    MORE DETAILS IN THIS THREAD:

    Endnotes not exporting with links to PDF
    Mr_Wonderstuff, Nov 18, 2020

    https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628582#M40545...

    https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628643#M40546...

    WHAT BROKE THE BACKLINKING:

    [1] Character style applied through a GREP Style

    [2] Character style applied directly as formatting

    [3] Properties directly applied as overrides without a character style

    WHAT FINALLY WORKED:

    [4] Character style applied as nested style through the applied paragraph style:

    Character style to 1 tabulator character

    I did not test on to eliminate other factors.

    Maybe one of the used properties are the real culprit?

    What I defined in that character style and also tried to apply as character override was:

    Character width and height: 70%

    Baseline Offset: 2 Pt

    Fill Color: "C=100 M=0 Y=0 K=0"

    Regards,
    Uwe Laubender

    ( ACP )

    All InDesign 2021 test documents and the exported PDFs. Also the used joboptions-file can be downloaded from my Dropbox account:
    https://www.dropbox.com/s/k2bwr5ljvhde4vx/201127-1-Backlinking-Endnote-Refs-and%20Endnote-Texts.zip?dl=1

    Hi together,
    to explain the issue:

    Sometimes backling from endnote text to endnote reference number will not work.

    To make it work at all I found the following minimum requirements for PDF export:

    PDF Export (Print)

    Compatibility: Acrobat 5 (PDF 1.4)

    [x] Create Tagged PDF

    [x] Hyperlinks enabled

    Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

    What I found:

    If you want linking back from the endnote number at the start of the… more

    12 votes

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    9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thanks for reporting the issue of backlinking not working for Endnotes with WR Composers.
    We’re going to review this shortly.

    —
    Adobe InDesign team

19. Ongoing Overset Text Error

    No matter where I paste the over-set text in whatever sized text box, that text box will then carry the exact same over-set text error. I click once to paste the text on a page so that it will automatically adjust for space, but still it carries over the same error.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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20. Temporary file not working

    In the company I'm working at we have our files on a server that we share. When a customer have some edits requested we get an email in our system with the changes required. Me or one of my colleagues dive in to the job and fix the things in InDesign and then send a pdf back to the customer.
    This works really great and it's usually small changes here and there in quarterly and annual reports we work with.
    But now it seems like the temporary file saved on the server isn't working like it used to.
    This morning I jumped in to fix one job that came in the email system and I saved the pdf and sent it to the customer. And a few seconds one of my colleagues said he tried to save a pdf, but it was already saved. So he was working in the InDesign file the same as I was working on it.
    This couldn't be done before. InDesign said the file was already open and I guess it's because the temporary file was in the folder while someone was working. Now it doesn't care if the file is open by someone else.
    We did a test now (we have contact over Zoom during the Corona), but I opened the file and then my colleague opened the same file with no problem.
    This is something that needs to be fixed. Otherwise we need to call each other and ask about every single file before we start working with it.
    Something must be wrong here. It used to work fine before.

    I hope you understand what the problem is and please let me know if this can be fixed.

    In the company I'm working at we have our files on a server that we share. When a customer have some edits requested we get an email in our system with the changes required. Me or one of my colleagues dive in to the job and fix the things in InDesign and then send a pdf back to the customer.
    This works really great and it's usually small changes here and there in quarterly and annual reports we work with.
    But now it seems like the temporary file saved on the server isn't working like it used to.
    This morning… more

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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