Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. copy multiple text-frames > crash

    When I try to copy more then one text-frame InDesign (latest version, Mac, El Capitan) crashes.

    Sad to say that this does not happen in every document (but in more than one), so it's hard to find the cause.

    1 vote
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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  2. Table Footers Prevent Auto Row Creation

    Normally, if a table with fewer body rows than will be needed if content gets pasted, body rows get created automatically. However, if there is a footer row, then the additional rows get created in the footer.
    This behavior does not seem intentional since the automatically-created body rows seems more useful. A workaround can be to remove the footer row, then add it back after the contents have been pasted and the body rows created.

    1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  3. pasting crash

    InDesign CC 13.1 — EVERY time I copy text from another program (PDF, email, Word, ANYTHING other text within InDesign), InDesign crashes immediately upon pasting into a text box within InDesign. No spinning beach ball. Just shuts down and closes. This is untenable and needs to be fixed. Productivity and my job depend on it. Can anyone please help solve this issue? Thank you.

    3 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  4. Exporting a Snippet Causes Crash

    Whenever I try to export a snippet, either through dragging the ID item onto the desktop, or by going to File > Export > Snippet, InDesign will crash. The only way to get a snippet is by adding it to a library by using the flout menu in the Library panel.

    I am on mac OS 13.13.3 and InDesign 13.0.1

    1 vote
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    6 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  5. 1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  6. [BUG] PDF size is to high using the export feature

    With this post I would like to report an issue regarding the export feature of Adobe Indesign. When exporting a PDF-file from Indesign, the PDF file size is unnecessary to high and the document contains a lot of overhead. After the same pdf-file is resaved using the default Os X preview application, the overhead is removed and the file size is correct. Please fix this issue.

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. For some reason Indesign is still painstakingly slow...

    The slightest movements take FOREVER!!!!

    8 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  8. Accessible PDF Exported from ID contains SPANS in Reading Order panel

    InDesign Version: 13.1

    To reproduce issue, create an InDesign document with some styles, map styles to tags and export to PDF with tags (accessible pdf).

    Expected result is that in the Reading Order panel (and Content pane), each paragraph is wrapped in an appropriate container.

    The actual result is that each line of text within a paragraph is wrapped in a span container.

    Although this doesn't seem to directly affect the accessibility of the file, it makes additional remediation difficult because of the many containers found in the PDF file.

    21 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    We acknowledge that the issue is slowing you down and we regret the same.
    Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
    The problem has been communicated to the relevant team.
    In the meanwhile we are closing this thread for InDesign.

    Regards,
    InDesign Team

  9. ID crashes when exporting to PDF, but not to JPEG

    I'm using InDesign 13.1 for a simple 12 page booklet (see attached)

    First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.

    I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to…

    1 vote
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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  10. Incorrect Page Count Value

    It appears that InDesign CS6 or any of the later CC versions is incorrectly writing the page count metadata, such as CC2018.

    This can be demonstrated using Adobe Bridge or ExifTool with the -XMP-xmp:PageImagePageNumber command.

    Files consisting of 1 to 2 pages are correctly reported. In all cases, only 2 pages are being shown, whether the file has 3, 4, 128 pages etc.

    Screenshots from Bridge CC2018 uploaded/attached.

    1 vote
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Stephen,

    There is a preference in InDesign to save preview images with document, by default ‘First 2 Pages’ is selected in that preference. You can change the setting as per your requirement. It is under ‘InDesign CC/ Edit→Preferences→File Handling’.

    Thanks
    -Anshul

  11. ID 13.1 OS X 10.11.6 typographer quotes not functioning properly despite box being checked

    The "typographer quotes" box is checked, but does not produce the correct result. InDesign 13.1 OS X 10.11.6 mid-2011 27" iMac w i7 processor. When going back to panel the box is still checked!

    Also BIG slowdown in performance in this version - "spinning ball" for a loooong time!

    2 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  12. CTRL + SHIFT + T tab panel shortcut gone

    Bring back the CTRL + SHIFT + T tab panel shortcut!

    2 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. HTML Export Endnotes with Hyperlinks

    Version: InDesign CC 2018 - 13.1

    Steps to Reproduce:


    1. Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.


    2. Export the InDesign document to HTML


    Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.

    Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.

    11 votes
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    16 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  14. Can not paste text in inDesign

    I am running InDesign CC 13.1 on osMac High Sierra, and am unable to COPY text from any web browser (Chrome, Safari, Firefox) and PASTE it into inDesign. It crashes every time. I AM able to paste the text into a Pages document and THEN copy/paste into inDesign — but all character information is gone (formatting, alignment, spacing, etc.)

    3 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  15. Problem with Bookmarks that contain special characters

    I have a document with bookmarks that contain phrases with words containing special characters (specifically Italian accents, for example: L’ubiquità della collaborazione)

    Then I have buttons at the top of the document. Each button links to a specific bookmark. If the bookmarks contain this characters/accents, the button don't work.
    So the buttons only work when linking to bookmarks not contain special characters/accents.

    Solved the problem by changing the procedure I used to create bookmarks:

    This is what WON'T WORK:
    - highlighting all the text and then create a bookmark.
    Pro: The bookmarks are added automatically with all the sentence that…

    4 votes
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  16. Datamerge Slow

    The datamerge feature is unacceptable. I am creating about 100 nametags for a small event, and am merging data from a Tab Delimited Text file (CSV files DO NOT work apparently). I even replaced the 3x4 nametag graphics (.ai) with a frame to minimize graphics usage. I am only including first and last names, and it can’t even merge that!!! Any suggestions or is this feature just complete garbage?

    I’m on a late 2014 15” MB Pro with NVIDIA graphics card, running High Sierra with APFS.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Why does InDesign not include all new Pantone colors?

    I have 2 year old Pantone book and InDesign doesn't even include all of those colors. Fix your stupid software so it is up to date. Paying for this lousy software every month makes me feel like I am being robbed.

    4 votes
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    2 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  18. Publish Online Dashboard Analytics disappearing...

    Apparently, the analytics for Publish Online are disappearing. Possibly anything before the most recent 25 are gone. Will those be returning? Can we recover that data? My clients need the info and sometimes request it months later, and we publish a ton of stuff using the system.

    1 vote
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    Closed: Fixed  ·  1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  19. Page panel and some others have some problems

    Hi, I'm using Indesign CC (13.1 x64) on Windows 10. After the last upgrade (past week) there is a problem with the pages panel (see attached images): the last raw of page are without number (it seems it's hide under the panel frame) and even if i try to extend at maximum the panel, those numbers are still under the frame.
    Also I had the same problem with the link panel, but solved it extending the panel.

    4 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  20. Indesign 13.1

    Replace quotes against googies that have worked previously.
    Error when installing word file with footnotes. Changed endnotes to footnotes in the word file.

    1 vote
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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