Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. story editor

    In my notes, the first character is always substituted with a missing font symbol. It looks fine in the main layout window, but this odd behavior occurs both in the Notes panel, as well as the same note when displayed in the story editor.

    4 votes
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    6 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  2. : Balboa extra condensedFont continues to be missing after indication that it is synced

    Font: Balboa extra condensed continues to be missing after indication that it is synced

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Data Merge causes crash/lock-up when displaying panels on second screen

    When displaying my panels on a second monitor using InDesign and then trying to begin a data merge the application crashes and becomes unresponsive.

    If I change the layout of the panels to one screen (the default layout) it works fine.

    I've uninstalled InDesign and reinstalled, also deleting my preferences folders/files.

    I can select the data source and insert one field, but then clicking on anything else after the first field has been inserted causes the application to stop responding.

    I've attached a screenshot of the panels on the second screen for your reference - there are no panels on…

    3 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  4. Can't scroll through pages in presentation mode

    2017.1 Release, 12.1.0.56 Build
    macOS Sierra version 10.12.6

    When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

    6 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
    I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

    Are you able to scroll using clicks and arrow keys?
    Is it the case that, the issue is intermittent or only happens in a specific scenario?
    Also, let us know your machine details such its configuration, OS version and Id version

    This can help us to get to the bottom of the issue

    Thanks,
    Abhinav

  5. PDF export with hyperlink incorrect when hyphenation is used in URL

    When hyphenation is used within the URL the link will become corrupted. Using PDF Export with option Hyperlink ON.
    CC2017.1 (build 12.1.0.56) Mac and Win.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. Rounded corners aren't perfectly rounded

    Why aren't rounded corners perfectly rounded? I created a 100x100px square, rounded the corners to 50px which should give me a perfect circle except it doesn't.

    46 votes
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    8 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    The fix for this issue is now available in the beta builds of InDesign. You can download the latest beta build from Download section of InDesign Prerelease portal.

    1. Go to adobeprerelease.com
    2. Log in with your Adobe Id.
    3. Once logged in, search for “InDesign CC Prerelease” program in the list.
    4. Click on the program to join the same.
    5. You can now download the build (14.0.3.422) from “Builds and Plugins” section on the page.
    6. The steps for installing the build can be found in the release notes

  7. On the Radar? New character for uppercase "ß" in germany – dont forget to be able to disable auto-"ß" into SS…

    If I use shift+"ß", InDesign changes to "SS" – so far so good. But that got revised 29.7.2017. I hope thats on InD's radar.

    "Anfang 2008 wurde das große ß als neues Zeichen in den internationalen Standard Unicode für Computerzeichensätze aufgenommen, am 24. Juni 2008 trat die entsprechende Ergänzung der Norm ISO/IEC 10646 in Kraft.[1] Seit dem 29. Juni 2017 ist das ẞ Bestandteil der amtlichen deutschen Rechtschreibung.[2][3]"
    from
    https://de.wikipedia.org/wiki/Gro%C3%9Fes_%C3%9F

    http://www.rechtschreibrat.com/DOX/rfdr_PM_2017-06-29_Aktualisierung_Regelwerk.pdf

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  8. BUG Make "Fit Frame to Content" finally work with rotated/skewd content

    1. Version: CS4 and above
    2. Steps: Just rotate/skew a picture within its box and use "FitFrameToContent" and watch the *content* gets cropped!
    3. Expected Result: The picture frame gets fit…
    4. Actual result: The content gets cropped.

    2 votes
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  9. Copy or duplicated text box not longer editable

    Any text box which is copied or duplicated becomes uneditable.

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  11. Export PDF, cannot cancel background task

    Sometimes, there is no way to cancel a background pdf export task.

    No way to close the document either, only hard quitting works.

    19 votes
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    12 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  12. InDesign freezing when pressing backspace in a text box of more than 500 or 600 words

    This only seems to be a problem when using long text boxes more than a few hundred words. InDesign starts to slow down while I'm typing, but if I then select text or press backspace (mostly the latter) then InDesign freezes for 10 to 15 seconds.

    I've searched the problem, but the only solution I have found is to try closing the info panel, but this seems to be a CS3 fix and doesn't work.

    3 votes
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  13. Tool fly outs appearing on wrong monitor

    I am using a dual monitor setup, my left hand monitor is a standard widescreen monitor, my right hand monitor is a Wacom Cintiq.

    When I have InDesign maximized on the Wacom and attempt to access a fly out menu on the toolbar it opens the fly out menu on the very right-hand edge of the standard monitor. Which makes it impossible for me to select from the fly out menu without having to put down the stylus, switch to a mouse, and repeat the action to bring up the fly out menu and then select the item I wanted.…

    3 votes
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  14. InDesign online help lacks an important point (bug in help text, not in the app)

    You should mention in the online help text at https://helpx.adobe.com/indesign/using/frames-objects.html#object_export_options_cc_cs6_cs5_5 that a vector object's alt text will *not* be included in the epub file unless you also set the export settings to rasterize the object. (Basically: you can't include a vector object to an epub file in a vector format. Not even it's alt text.)

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. cannot print the document grid

    Even with the options for print visible guides at baseline grid and print nonprinting objects selected it will not print the document grid.

    2 votes
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    3 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  16. Indesign can't be installed on NEW Windows 10 ACER Laptop 15.6”

    Indesign can't be installed on NEW Windows 10 ACER Laptop 15.6”

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Right to Left paragraph tool

    I've got a ME supporting CC but the 2017 versions of pretty much every Adobe program I've encountered is faulty when it comes to middle east features... even when it has support, it's very hard to find.

    My InDesign supports world-ready single lines and I even somehow managed to get the right-to-left/left-to-right icons on my paragraph window, but after re-installing InDesign, I lost it and I can't get it back.

    Please make this easier to use. It's very hard for middle eastern-character using people to work like this.

    2 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  18. guide color white page and pasteboard color yellow

    This is happened three times now. The guides appear on the screen is white even though there specified color in preferences still the default. The white areas on the screen such as the page and pasteboard color is light yellow.

    The first time resetting the preferences fixed it. The second time it did not but re-profiling the monitor did. The third time neither fixed it and after rebooting InDesign gave me the "configuration error", "error 16".

    I followed the instructions for this error that I found here:
    https://helpx.adobe.com/creative-cloud/kb/configuration-error.html#mac_os

    Since this happened InDesign seems to be less stable and before and…

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Glyphs disappeared

    While editing a document all my my Greek glyphs disappeared. I am able to find and use them in other programs, however I cannot find them in InDesign. I put hours of work into this and it's gone.

    2 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  20. Copying from Illustrator pastes with strange colors

    I used to be able to do this with no problem: copy a vector from Illustrator into InDesign and it look the same. Now, when I paste a logo, say, a teal and yellow one, into InDesign, the teal turns red! I have color swatches created in the Illustrator file, but even when I haven't done that, I've never seen this happen before. I now have to import many vector images instead, which is a huge inconvenience.

    2 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
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