7107 results found

1. share for review doesn't activate

   can't update my files anymore
   or create new update file,
   or create a review file with an other document...
   it's like broken...

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   0 comments  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
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2. unknown character

   1. Adobe InDesign 2021

   2.3.4.

   Hello,

   For several months now, when I place a .docx document in inDesign, it can happen that a character is misinterpreted by inDesign.
   It's as if it's invisible for the layout, but it actually cuts the word in half for spelling correction, for example.
   When I copy it to search for it with inDesign with or without GREP, it does paste something (a lowercase L or an uppercase i preceded by a ^ in normal or ~ in GREP) but it doesn't find it.
   When displaying hidden characters it appears as two vertical red dots (see my photo).
   Sometimes it also appears at the very beginning of a sentence.

   French :
   caractère inconnu

   Bonjour,

   Depuis plusieurs mois, lorsque je place un document .docx dans inDesign, il peut arriver qu’un caractère soit comme mal interprété par inDesign.
   Il est comme invisible pour la mise en page, mais il coupe en fait le mot en deux pour la correction orthographique par exemple.
   Lorsque je le copie pour le rechercher avec inDesign avec ou sans GREP, il colle bien quelque chose (un L minuscule ou un i majuscule précédé d’un ^ en normal ou ~ en GREP) mais il ne le trouve pas.
   En affichant les caractères masqués il apparait comme deux points rouges verticaux (voir ma photo).
   Parfois il apparait aussi en tout début de phrase.

   1. Adobe InDesign 2021

   2.3.4.

   Hello,

   For several months now, when I place a .docx document in inDesign, it can happen that a character is misinterpreted by inDesign.
   It's as if it's invisible for the layout, but it actually cuts the word in half for spelling correction, for example.
   When I copy it to search for it with inDesign with or without GREP, it does paste something (a lowercase L or an uppercase i preceded by a ^ in normal or ~ in GREP) but it doesn't find it.
   When displaying hidden characters it appears as two vertical red dots (see… more

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3. InDesign 2021 will not open and can't uninstall

   After I installed the 2021 version of InDesign, it stopped functioning. It will not open and won't uninstall (all attempts through Creative Cloud and Windows have failed in errors).

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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4. [ID-4219732]Slow performance

   Lately InDesign is nearly unusable. Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time. Even when clicking between panels in the toolbar there is a delay of about half a second.

   I have tried ruling out potential issues like updating graphic drivers and embedding all resources into the document. Nothing works it seems like the application is just unstable. Please advise, I love to work with indesign but this is overall a very bad user experience.

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   22 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Customer comments

   • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
   • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
   • Performance degradation is observed if more than 1 document is opened
   • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
   • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
   • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

   Troubleshooting steps tried to resolve issues

   • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

   Workarounds

   • Change the name of the image folder to disable the dynamic links to picture.
   • Exporting the document to IDML and working on it. Once the document is saved, the performance degradation is observed.
   • Disabling network and internet helps in improving the performance.

   Next Steps 

   • Please provide the number of links in the document when you start facing performance issues
   • Does turning off Links panel help improve performance?
   • Where do you link image from Local/Network/Shared Drives(One drive, Drop box etc)
   • All the machines mentioned in the UserVoice thread are intel based. Performance for Apple Silicon/M1/M2 machines is way better than Intel machines. Is there any user who is using Apple Silicon/M1/M2 and facing performance issues.

   Customer comments

   • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
   • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
   • Performance degradation is observed if more than 1 document is opened
   • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
   • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
   • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

   Troubleshooting steps tried to resolve issues

   • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

   Workarounds

   • Change the… more

5. When printing a booklet, it keeps giving an error saying that it has failed to print due to an unknown error.
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   0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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6. A numbered list style don't the numbers but plain bullet

   16.02
   New style based in another one.
   In Viñetas y numeración I enter the following data (image)

   The output a list as show in second image (with no number but bullets).

   Expected result must be:

   A. xxxxxxxx
   B. xxxxxxxx
   C. xxxxxxxx

   When I'm creating a style of a numbered list. The style show me no numbres, but plain bullet instead.

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   0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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7. New document dialogue box error

   there is no text or images shown on the "New document dialogue box".

   1 vote

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   0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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8. Text rendering bug – the edited text is rendered over older version of the text

   I work on a book. While editing the book, I face constant rendering issues: the updated text is rendered on top of the unaltered text. It happens irregularly many times a day. The problem is not document oriented nor platform specific. I started to make screenshots in March and the bug is still present.
   It is very annoying. The only solution is to switch to Selection tool and the change select the Text tool. If you seriously edit a document and you face rendering bugs every five minutes, it is pain **********.

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   4 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

   Version of Adobe InDesign, InCopy or InDesign Server

   Adobe InDesign 15.0.1

   macOS High Sierra 10.13.6

   iMac 27 Zoll End 2012

   Steps to reproduce the issues

   See also attached video

   Open Document "02VKLeerzeilenTEMPEnde.indd"
   Open Data-Merge Panel
   Generate a merged document with click on the button
   Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
   Press [OK]
   Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
   Press [OK]
   Put the documents side by side
   Activate "Show Style override" in the paragraph panel
   Jump to page 2
   On the left side (Merged Document, Blank line intact) you can see the 2 markers followed by a paragraph symbol
   On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up behind the 7 and the other paragraph symbol is deleted
   Everything is o.k. because the paragraph style (07padresse) of the line "Mobile" and the deleted "Blank line" are the same
   Jump to page 3
   On the left side you can see the 2 markers followed by a paragraph symbol
   On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up and the other paragraph symbol (blue highlighted on the left side) is deleted BUT this time the paragraph style of these 2 paragraph are NOT the same! The result is a bigger gap between the two sentence "Frau Marie…" and Tel: 012…" on the right then it should be as you can see on the left

   Expected result
   The Blank line (2 markers and paragraph symbol) should be deleted/removed

   Actual result
   Instead of the Blank line (2 markers and paragraph symbol) the paragraph symbol before that (blue highlighted on the left side) is removed AND the remaining paragraph also picks up the paragraph style from the "Blank line" (if there were text in my example you could see that as well)

   Workaround
   You can generate a merged document with Blank lines and delete/remove them with Find/Change
   Find > (markers) + paragraph symbol = <FEFF><FEFF>^p
   Change > to nothing
   This way everything stays intact!

   Test file, screenshot, video or GIF capturing the issue (optional)
   Video and sample files attached

   Version of Adobe InDesign, InCopy or InDesign Server

   Adobe InDesign 15.0.1

   macOS High Sierra 10.13.6

   iMac 27 Zoll End 2012

   Steps to reproduce the issues

   See also attached video

   Open Document "02VKLeerzeilenTEMPEnde.indd"
   Open Data-Merge Panel
   Generate a merged document with click on the button
   Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
   Press [OK]
   Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
   Press [OK]
   Put the documents side by side
   Activate "Show Style override" in the paragraph panel
   Jump to page 2
   On the left… more

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   13 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

   --

   InDesign team

   Adobe

10. Share for review

    During this pandemic, I'm am trying to use the 'share for review' feature for a book I'm laying out. It is 600 pages, 300 spreads, about 333 MB file. It includes images and text.
    I've designed other books -- the printer had no problem with the files
    I'm using a Mac with InDesign 15.1.
    When I tried to share the file, 4 pages - 2 spreads uploaded. I tried again and 8 pages - 4 spread, appeared for sharing. I didn't choose them, it is what InDesign randomly chose.
    As an experiment, I created another file and tried to upload 100 pages. It worked.
    I tried 200 pages. It didn't work. I received two different messages which I will attach. I tried to share a 150 page and received another artifact error.
    Because of another message, I increased my cloud storage from 100 MB to 1 TB. So far that hasn't improved sharing but I wanted to make sure this wasn't the issue.
    Is there a setting I'm not seeing or something I need to do first before trying to upload the complete file? Or is there a maximum number of pages before the share for review stops working? If so, it would be helpful to know in advance before trying to work with your help/support team who are not coming up with any help and referred me to this page.

    During this pandemic, I'm am trying to use the 'share for review' feature for a book I'm laying out. It is 600 pages, 300 spreads, about 333 MB file. It includes images and text.
    I've designed other books -- the printer had no problem with the files
    I'm using a Mac with InDesign 15.1.
    When I tried to share the file, 4 pages - 2 spreads uploaded. I tried again and 8 pages - 4 spread, appeared for sharing. I didn't choose them, it is what InDesign randomly chose.
    As an experiment, I created another file and tried to upload… more

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    FIXED  ·  4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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11. Font no longer recognized. FIX NOW......

    Prior to the InDesign 16.0.2 update, fonts worked fine. Now - fonts I've used for years (such as Futura Extra Bold) no longer work.

    This needs to be fixed. NOW..

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12. when creating new document the bottom of that window doesn't appear

    I just downloaded Indesign but when creating new document the bottom of that window doesn't appear, so can't press "Create"

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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13. 'New hyperlink from URL' no longer creating 'Hyperlink' Character Style

    InDesign 16.0 2021

    When using the 'New Hyperlink from URL' command, the default 'Hyperlink' Character Style is no longer being created, or applied if already present. The interactive hyperlink functionality still works, but no styling is being applied to the selected text as previously (in fact, if any Character Style is already present, it is being removed).

    Previously, this command would convert the selected text to a hyperlink, and would also apply a 'Hyperlink' character style at the same time.

    Please restore the previous function, or enable a user toggle to revert to the previous behavior is this is an intentional change (and not a bug).

    InDesign 16.0 2021

    When using the 'New Hyperlink from URL' command, the default 'Hyperlink' Character Style is no longer being created, or applied if already present. The interactive hyperlink functionality still works, but no styling is being applied to the selected text as previously (in fact, if any Character Style is already present, it is being removed).

    Previously, this command would convert the selected text to a hyperlink, and would also apply a 'Hyperlink' character style at the same time.

    Please restore the previous function, or enable a user toggle to revert to the previous behavior is this is an… more

    2 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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14. InDesign 2021: Application Frame

    Set the application to not separate and hide document window from the Application Frame.

    1 vote

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    0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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15. GREP Beginning of STORY not Working in InDesign 2020 15.0.3

    GREP (Beginning of STORY) not Working in InDesign 2020 15.0.3

    8 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We are reviewing the issue

    -InDesign Team

16. Right to Left direction select opposite direction

    When we want to select a character or word by using cursor key in Arabic text, it select the opposite direction, i.e. Ctrl + Left arrow key, Shift + Left arrow key, Ctrl + Shift + Left arrow key, or Ctrl + Shift + Left arrow key, will select a character or word on the right of cursor, even if already set to "Visual" in preference for cursor movement.

    7 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. Keyboard Shortcuts dont work often with InDesign

    Using windows 10 - InDesign 2020

    Keyboard shortcuts often will not work, forcing me to minimize or restart the program to get them to work again. Very annoying.

    shortcuts that I am using for example( W to enter workspace mode, Ctrl-Z for undoing and even Ctrl-S to save)

    Adobe, stop adding features until you fix the issues that are present. especially ones that have been around for years or months.

    3 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. review

    Bis heute morgen hat die Funktion "erstellen eines Review" funktioniert.
    Heut Abend macht das Programm nichts mehr. Es kommt nur mehr eine "schwarze" Fläche.
    Warum funktioiert es nicht mehr?

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    2 votes

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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19. Shortkey for Save As... doesn't work

    command-shift-S has no effect.

    2 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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20. IDS on Windows: Extreme slowness in ExtendScript execution via SOAP connection (with weird workaround)

    SETUP

    • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

    • Local connection using "sampleclient.exe"

    • Two test scripts (attached):
      Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
      Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

    PROBLEM

    There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

    TESTS AND OBSERVATIONS

    1) This takes excessive time to run (typically 13 seconds on my test machine):

       C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-slow.js
       Script result (std__string): Done
    

    2) This completes quickly (typically in less than 0.1 seconds):

       C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-fast.js
       Script result (std__string): Done
    

    3) Adding the "-server" flag to the slow test will make it run fast, since the script isn't passed via SOAP but instead evaluated directly from local disk. This tells me the parsing of the ExtendScript statements isn't slow in itself so the difference seems to lie in the SOAP request handling.

    4) Now a really weird part: removing the very first space (before the comment on line 1) in "adobe-ids-win-slow.js" makes it run almost as fast as the fast script when repeating test 1) above. It turns out that "adobe-ids-win-slow.js" MUST start with a /* */-style comment in the very first byte to run fast; adding the space back, or removing the comment completely, makes it evaluate slowly again. I've tried other tokens such as semicolon, //-style comment, curly brackets etc but none had the same effect.

    5) In contrast to the change in 4), adding spaces before the comment, or removing the comment entirely, from "adobe-ids-win-fast.js" makes no difference in its evaluation performance.

    6) Another strange discrepancy is that even when "adobe-ids-win-slow.js" is modified to run fast using the change described in 4) above, the speed is still slower than the "adobe-ids-win-fast.js" variant. They both declare a string of same length but the data INSIDE the string is different, but while "adobe-ids-win-fast.js" completes in < 0.1 seconds the modified "adobe-ids-win-slow.js" takes closer to a full second.

    7) All of the tests above run at good speed (less than a second) when connecting to IDS 14.0.2.324 on macOS (tested with Catalina 10.15.7). The minor difference in speed between the slow and fast scripts seen in 6) is still present though, but is again eliminated if the "-server" option is used.

    OTHER COMMENTS

    I tried running Microsoft's Windows Performance Analyzer to capture what the slow IDS is doing during the long wait. I found that the overhead is located in calls from AFL (Adobe File Library) to the NT kernel, but without debug symbols I couldn't pinpoint it in more detail. My totally unconfirmed suspicion is that gSOAP/2.7 (as returned in the "Server" HTTP header in IDS connections) is applying some content sniffing to detect encoding, data format or other properties of the inlined script, but why this would only take place on Windows is a mystery, and it's also odd that the initial code comment would short-circuit this and improve performance dramatically.

    I've also tried disabling various Windows Security settings (Firewall, Virus & Threat Protection, Exploit Protection etc) in case that was interfering with network I/O but I've not found any improvement in that area.

    The slowness is not inherent in "sampleclient.exe" either since the root problem was first observed using our own HTTP client, as was the weird workaround of adding the comment string. I'm just using "sampleclient.exe" here to set up a self-contained test case.

    SETUP

    • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

    • Local connection using "sampleclient.exe"

    • Two test scripts (attached):
      Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
      Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

    PROBLEM

    There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

    TESTS AND OBSERVATIONS

    1) This takes excessive time to run (typically 13 seconds on my test… more

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    1 comment  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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