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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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527 results found

  1. InDesign 2017 file on file server with High Sierra

    We have Panzura file servers here and anytime we try to open an InDesign file with CC 2017 it completely crashes any mac that tries to open it, immediate kernel panic with both InDesign and Finder being the cause. So we tried to copy the files to the desktop and open them from there, no dice.

    How on earth did Adobe not catch this bug? You guys had 3 months access at least to the dev prereleases like the rest of the software vendors, this is pretty unacceptable.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. Cell Style override crash

    Crashes when applying and overriding a cell style to a table that has previous overrides. Tried it multiple times on multiple files, all with the same crash result.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. Data Merge causes crash/lock-up when displaying panels on second screen

    When displaying my panels on a second monitor using InDesign and then trying to begin a data merge the application crashes and becomes unresponsive.

    If I change the layout of the panels to one screen (the default layout) it works fine.

    I've uninstalled InDesign and reinstalled, also deleting my preferences folders/files.

    I can select the data source and insert one field, but then clicking on anything else after the first field has been inserted causes the application to stop responding.

    I've attached a screenshot of the panels on the second screen for your reference - there are no panels on…

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  4. Version 19.4 Persistent error dialog "RM: error creating temporary record definition sheet"

    On iOS 13.6.6. Problem began after updating to 19.4.

    As soon as I create a new document or open an existing doc, the error dialog above appears, and reappears immediately when dismissed, preventing any further work.

    Version 18.5.2 on same machine still functions as normal, but is not not an acceptable long term workaround due to lack of current plugins.

    I've already tried deleting /Users/{me}/Library/Caches/Adobe InDesign/Version 19.0 folder. Folder was recreated at application launch, as expected, but did not resolve the error.

    2 votes

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  5. Text selecting freeses program

    Today I updated InDesing to 19.4 It is no longer possible to work - every time you mark the text block, the clock starts spinning and everything hangs. ****, why publish an update without testing it well and thus hinder our work. I was forced to install version 19.3 back.

    2 votes

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  6. Apple M2 max GPU not detected

    I have a mac studio with M2 Max and indesign doesn't recognize the graphics card. The zoom gets in the way when I need to make the pages bigger or smaller.

    2 votes

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  7. Documents not showing when changing screens.

    When disconnecting my MacBook Pro from my Apple Studio Display open documents are not showing on the laptop screen - only blank grey screen. I can mark its content but nothing but bounding boxes are visible. Have to shut down all documents and start all over.

    2 votes

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  8. Crashes when changing font, copying text and saving as another file type

    I have been tryin to open one of my 'old' Indesign files (2017). At the time I used Cross-References plugin DTP tools. I no longer use it. It keeps populating a notification that the plugin is missing, but it still opens the INDD document. I have tried saving the document—
    1) as an IDML document and that does not work.
    2) I have also tried saving as a new document but the issue remains the same.
    3) I have tried copying the text from it to a new INDD document, it crashes every time and I have sent crash reports.…

    2 votes

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  9. 2 votes

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  10. Glitching and Lagging

    Mac OS Sonoma 14.2.1 (as well as previous release)
    InDesign 19.01 (as well as previous releases)
    Apple M1 Max

    InDesign (and Illustrator) have become infuriating to use. All graphics and text are constantly glitching when scrolling or zooming. When selecting an element for some reason there is a lag where it things that I am clicking and dragging the element cause it to move. Sometimes it moves a pixel or get thrown across the page.

    I have tried the following
    In Preferences,
    Disabled Animated Zoom to no effect.
    Disabled GPU Performance to no effect.
    Changed Both Display Performance options to…

    2 votes

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  11. New document

    When I want to create a new document via the "File" > "New" dialog box, a document setting appears to create a document. The entire program remains stuck. I can then force close In-Design and restart it. As a result, open files are lost. To create a new document I can only open an existing document and save it again as "save as",

    2 votes

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  12. InDesign 19.0.1 hangs when trying to place image. Mac Sonoma M2 chip.

    InDesign has been crashing and freezing a lot recently. Why hasn't Adobe supported Mac's M2 chip yet??

    2 votes

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  13. 18.5 Freezes on open New File

    InDesign 18.5
    Freezes when I go File > New Document. I have to open an existing file, delete all the content to create a 'new' file.
    It also freezes when I try to close the program. I have to use the task manager to force close.

    Windows 10, FRL Offline Account.

    2 votes

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  14. Crash on launch in 19.0.1

    Crash on launch immediately after splash screen appears. New to 19.0.1.
    Using macOS Sonoma 14.1 on a 27" iMac (Intel).

    2 votes

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  15. Error message "Save File Operation Failed" seen for PNG/JPEG export in Adobe InDesign 2024

    InDesign 2024 (v19.0)

    In v18.5 any design can be Exported as a JPEG or PNG.

    When I Export a design to JPEG or PNG in v19.0 then I get the "Save File Operation Failed" message and the program freezes - see attached screen shot

    2 votes

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  16. 2 votes

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  17. InDesign hangs for minutes when I/O for Document fonts is slow

    Using version 18.2.1 and opening a document that has an associated "Document fonts" folder alongside, the app performs a lot of I/O on the main thread. If the fonts are on slower storage, the app will open the document, but the window is completely frozen, since all those I/O calls are performed on the main thread.

    Note the attached traces: some calls are even performed twice for the same file. Can the CT calls be moved off the main thread?

    2 votes

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  18. Shift W - Window Resizing after exiting presenter mode

    Upon exiting presenter mode (entered by pressing Shift+W, then exited with another press of Shift+W), the InDesign window/interface resizes dramatically and I'm having to resize and enlarge it every time which is really disruptive.

    I'm using a late 2015 iMac running Catalina 10.15.7 (recently updated from Sierra), InDesign 18.4.

    Have attached screenshots to show the resizing of the window.

    2 votes

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  19. Searching for GREP in long documents (hundreds of pages) = crash of ID

    Searching for GREP symbols like ~M or ~P in Find/Change GREP window, in long documents, makes continuous crash of ID (18.3, Win).

    2 votes

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  20. Sudden Crash

    Just had a first - highlighting text in a table to edit it and without any warning the app shut down - Automatic Recovery worked but it has happened three times now. First time I was in View Bleed mode (never been a problem before) and then twice in normal view mode

    2 votes

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