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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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554 results found

  1. InDesign 2021 crashes when opening some panels

    For example, I select some text and click to open the Hyperlinks panel. ID crashes straight away.

    Or I select an anchored object, right click to select Anchored Object > Options. The panel comes up with 'Inline' selected and then I click on 'Above Line'. It crashes straight away.

    I've had a similar problem working in tables, when I right click to delete a row, it crashes immediately.

    I've had to go back to 2020 to be able to work on some of my documents.

    4 votes

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  2. 1 vote

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  3. text crash

    Every time I select a text box or select/highlight the content, InDesign crashes.

    2 votes

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  4. Version 16.1.0.20 installiert - jedes geöffnete Dokument wird beim Speichern als defekt angezeigt

    Gestern Abend die Version 16.1.0.20 installiert - heute wird jedes geöffnete Dokument beim Speichern als defekt angezeigt und soll repariert werden. Bitte um Hilfe!

    1 vote

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    Please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign the issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  5. balance columns + Span Columns = freeze

    Version: Indesign 2021; 16.0

    In a 2-column text box with "Balance columns" on, I applied "Span Columns: All" to a line of text. If I hit "OK" or turn on the preview, then Indesign freezes until I Force-Quit.

    3 votes

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  6. Indesign 16.1 keeps crashing

    Hi,

    My Indesign keeps crashing when I paste or modify the text (both inside Indesign or imported from Word) beyond very simple modifications: if I replace one word it still works, but it crashes when I replace a paragraph or a text box.

    It became impossible to work on Indesign and I really need to get my work done. Help!

    I'm working on a macbook pro (mid-2012, non-retina) + macOS Catalina (10.15.7).

    I also sent the crash report (I also saved it as a text file if needed).

    1 vote

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  7. Presentation mode (shift+w) glitch in catalina

    Indesign CC 2019 running on a 15-inch, 2018 Mac, 2,6 GHz Intel Core i7 6 core, 32GB memory, with Catalina iOS 10.15.

    Every time i enter the "presentation mode", the first page i visualize looks good, when i move with the keyboard arrows to another page it visualizes glithces.

    50 votes

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  8. Script | Selection on merged row makes indesign crash

    Hi everyone,

    I'm facing a new problem with a script I was working on, it is supposed to read every cells I selected and let me apply a cell and paragraph style. It works fine unless my first selection is a merge row and the second one a row without any merge.

    so selecting this two rows with this code makes indesign crash (see: rows.png):

    try {
    var mySelection = app.selection[0];
    alert(app.selection[0].contents)
    } catch (e) {
    alert("error\n" + e.number + ": " + e.message)
    }

    Thanks for your help,
    Nicolas

    here's an example of my selection that crashes (error.png)

    5 votes

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  9. Hello, I am using online document sharing to retrieve comments directly into inDesign. Unfortunately, the name of the correctors are display

    Hello,
    I am using online document sharing to retrieve comments directly into inDesign.
    Unfortunately, the name of the correctors are displayed but their comments are invisible (text crossed out, underlined or added text).
    A small blue wheel spins next to the filters icon.
    Moreover, since this document sharing online, InDesign crashes every open.
    Thanks for your help

    3 votes

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  10. Indesign 16.0.1 sometimes crashes when saving

    Indesign 16.0.1 on my month-old iMac, crashes daily usually when I'm saving my 80 page catalog, I don't know when it will happen. The book contains links from Drive, Dropbox and another computer.

    Yesterday's crash damaged the file but luckily I could use a recently saved version.

    2 votes

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  11. InDesign 16.0.1 can't recover file from crash

    Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

    InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

    I have reset preferences, created a new workspace (instead of using previous version's saved workspace),…

    2 votes

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  12. 1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  13. 1 vote

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  14. crash sleep mode

    Hello,

    I'm using InDesign 15.1.2 on a brand new Macbook Pro.

    Several times a day InDesign crashes. It seems to happen most often when:
    - my computer goes into sleep mode and I reawaken it

    but it sometimes happens when:
    - I copy text from a word document or email, and then try and paste it into a text frame within InDesign.

    Sometimes it happens for no reason, when I am using another program.

    I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from…

    3 votes

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  15. 2 votes

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  16. Paste without formatting crash !

    InDesign 15.1.3 crashes when using Paste Without Formatting.
    I can reproduce the crash.
    Running macOS Catalina 10.15.7 in French language.

    2 votes

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  17. ID 16.0 – Crashing in Split Layout View When Cutting and Pasting Text

    InDesign crashes when doing the following:

    1. Open or Create a document.
    2. Enable split layout view
    3. Create a text frame in each view
    4. Fill one of the text frames with type
    5. Cut some of the type into the other frame
    6. Cut some more of the type from the filled frame
    7. Copy the text in the other frame
    8. Undo the cutting of the text
    9. Re-cut the text
    10. Paste the text into the other frame
    11. CRASH

    Video of the bug: https://youtu.be/ex7BsXfeSUA

    This is present in both ID 15.X and ID 16.0 and crashes with documents created in both new and old versions of…

    2 votes

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  18. Suddenly you can not save your document in any way.

    You get no warning but suddenly tools etc does not work as supposed and you can not save your work in any way.
    If you use force quit it does not say "not responding" though.

    It happens in this new version and with system BIG SUR on iMac

    1 vote

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  19. idml crashes InDesign 16.1 Big sur - MacMini M1

    I'm running InDesign 2021 16.1 and Big Sur, and a Mac Mini M1 chip. Every time I save an IDML file, then try to open the .idml InDesign will crash upon opening the IDML.
    I can open the original INDD file, but not the IDML.

    1 vote

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  20. InDesign crashes every time after standby

    InDesign crashes every time when my MacBook Pro is in standby.

    OS X 10.15.6
    MacBook Pro 16

    3 votes

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    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

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