553 results found

1. Freeze When Typing Page # in Status Bar

   When entering a page number into the status bar to go to a particular page, InDesign freezes and becomes unresponsive. I then have to force quit and relaunch InDesign

   InDesign 16.3.2
   macOS Catalina 10.15.7

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2. tools

   The tools are blocked on the Type again! I can't get all the tools. It's happened before and after update this problem has been settled. But now the problem come back. What can I do? now the app is up to date 16.2 and it's still stuck.

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3. voice dictation

   Macos Big sur 11.1: when using voice dictation in combination with Indesign, in a new simple document, nothing else open in ID: when starting voice dictation , text cursor blinking and already inputting text, after a few words ID crashes. Tried it 3 times, ID crashes each time.

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 19.0.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

4. InDesign 2021 goes into non-responding state when trying to close the application

   Version of Adobe InDesign: 16.0
   Steps to reproduce the issues: Unable to quit normally since 16.0 install
   Expected result: Quit normally
   Actual result: App hangs

   6 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

5. Crash when selecting bullet paragraph style

   I'm trying to select Bullets and Numbering under Paragraph Style Options, and every time I do, InDesign crashes.

   2 votes

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6. CC library freezes during work and crashes Indesign 16.2.1 if buying Stock-Pictures

   MAC OS Catalina 10.15.7 (19H1217)
   iMac Pro (2017)
   3.2 GHz 8-Core Intel Xeon W
   32 GB 2666 MHz DDR4
   Radeon Pro Vega 56 8 GB
   Indesign 16.2.1

   CC Library freezes and only a program restart helps temporarily ... until next time

   This bug existed before in Indesign and Illustrator was fixed in the meantime and was now apparently reissued! I love traditions!

   A bug evergreen CC Libraray
   If buying AdobeStock-Pictures via CC Library-Window in Indesign
   will shut down Indesign directly in 9 of 10 cases
   (This is a "Bugevergreen!")

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7. Indesign crashes when there is a footnote conflict (imported document)

   Beim Importieren eines Word-Dokumentes mit einer Fussnote die über eine Seite lang ist kommt es zu einem fehlerhaften Import wenn die Einstellung des Indesigndokumentes auf "Fussnoten nicht teilen" steht.
   Ab der langen Fussnote wird kein importierter Text mehr dargestellt, jedoch trotz genügen Leerseiten ein Übersatz angezeigt.

   Beim Versuch einer Synchronisation innerhalb eines Buchdokumentes stürzt Indesign ohne Fehlermeldung ab.
   Dies gilt ebenso bei nachfolgenden Buchdokumenten

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8. Chrash when opening tab menue

   ID 16.2.1
   Crashing when ever I try to open the tab menue. After restart the button menue I never use is shown

   Using 16.1. with the same documents works fine

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9. Applying character or paragraph style causes eventual crash

   I make extensive use of the command-RETURN keyboard shortcut to apply character and paragraph styles. It seems that if I use this shortcut enough times, InDesign will crash. This happens several times a day, forcing me to reopen all my files and try to remember where I was.

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10. The character sequence -xx'-x crashes InDesign 2021 (v 16.0) on Mac

    The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.

    To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like ";" or "! Furthermore, there must be two or more letters before the '-x
    
    The Font-Family also doesn´t play a role here. We tested it with different fonts.

    Since we have a lot of documents with this letter combination, we cannot edit them in Indesign 2021 anymore. On InDesign 2020 it worked without problems.

    Tested with InDesign 2021 (German Version) on different Imacs and Macbooks with macOS Catalina 10.15.6 and Imac with Mojave macOS 10.14.

    The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.

    To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like ";" or "!… more

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    4 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

11. Files open small and display in the top left only - scrolling goes hay wire

    the program seems to be functioning, but will only open and create new files in the top left hand corner of the screen. If I zoom in, it will zoom, but only in that small space. If I scroll, it goes hay wore showing only grey and clipping lines like it can't process what its viewing.

    Help, I can't use Indesign at all with it like this.

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    1 vote

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12. Type library is not automatically created by CC2020 installation. Error 104705: Unable to load Adobe InDesign Type Library (Version 1.0)

    Extensions and scripts halting or crashing after installing CC2020, due to a missing type library.
    Our customers report errors after updating to CC2020, and I got the same error when I tried. Our script make a halt at a DoScript call, with this error: 104705: Unable to load Adobe InDesign Type Library (Version 1.0)
    After starting InDesign CC2020 "AS ADMINISTRATOR", a missing type library is obviously created: the message and error disappears after doing that once.
    It was not enough for my user just to have administrator privileges on my computer and in the domain, I had to explicitly start InDesign as Administrator.
    I found the answer here: https://community.adobe.com/t5/indesign/doscript-error-unable-to-load-adobe-indesign-type-library-version-1-0/m-p/11335921?page=1#M197052

    This needs to be fixed in the Adobe installation package for CC2020. Otherwise many script end-user will have to call support and have someone to start InDesign as administrator for them (in case they are not allowed to do that themselves) – it's not obvious to an end user what to do at all when this error occurs.

    Extensions and scripts halting or crashing after installing CC2020, due to a missing type library.
    Our customers report errors after updating to CC2020, and I got the same error when I tried. Our script make a halt at a DoScript call, with this error: 104705: Unable to load Adobe InDesign Type Library (Version 1.0)
    After starting InDesign CC2020 "AS ADMINISTRATOR", a missing type library is obviously created: the message and error disappears after doing that once.
    It was not enough for my user just to have administrator privileges on my computer and in the domain, I had to explicitly start… more

    8 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

13. Save/Save as corrupts file

    InDesign 2021, running on Mac OS 10.14.6, on a iMac (Retina 5K, 27-inch, 2019)

    I recently "upgraded" my version of InDesign to the latest 2021 version. I thought, why not, new features, upgraded stability.

    Or so I thought....

    I started working on a document, a newsletter, that I retrieved from our archive as it is a quarterly magazine. I opened the file and proceeded to start working on it. Did a couple of pages and thought I'd better save it.

    Command+s, message pops up saying this file is damaged and/or corrupt, save it as something else. Which I did, and so it came up with another warning saying, "this file is damaged and will be recovered".

    Ok, so I saved a recovery file, tried to open that, then I got hit with a InDesign serious error warning and will be shut down.

    Tried again a few times and went through the same process. So then I thought it may be the preferences, So I launched the application holding down shift+option+command and it seemed to work. I managed to actually save a document without any corruption. Great!

    I thought I'd sorted it, now, tried to work on my document again and its doing the same thing.

    Got sick of my time being wasted.

    Uninstalled

    Re-installed the previous InDesign and it seems to be fine now.

    I installed the latest version as it boasted "upgraded stability" This is very much so, not the case.

    InDesign 2021, running on Mac OS 10.14.6, on a iMac (Retina 5K, 27-inch, 2019)

    I recently "upgraded" my version of InDesign to the latest 2021 version. I thought, why not, new features, upgraded stability.

    Or so I thought....

    I started working on a document, a newsletter, that I retrieved from our archive as it is a quarterly magazine. I opened the file and proceeded to start working on it. Did a couple of pages and thought I'd better save it.

    Command+s, message pops up saying this file is damaged and/or corrupt, save it as something else. Which I did, and… more

    2 votes

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14. Indesign 2021, there were never more crashes. Please quickly update with bug fix! Thanks!!!

    Indesign 2021, there were never more crashes. Please quickly update with bug fix! Thanks!!!

    5 votes

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15. Copy and Paste - Adobe InDesign 2021 v 16.1.0.20

    I am using Adobe InDesign 2021 v16.1.0.20. Every time I try to copy and paste the app completely crashes. Then when I try to restore the file I was working on, as InDesign prompts, it completely crashes again. I am using a MacBook Pro (13-inch, M1, 2020) macOS Big Sur 11.2.3.

    1 vote

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16. 复合字体(fuheziti) in CHINESE INDESIGN CC 2020 & 2021

    First reported in case : ADB-18557554-K6D2

    Any one of these action will definitely CRASH InDesign:
    1. Try to create a character style using a predefined fuheziti
    2. In default mode (no page opened), try to import character/paragraph/object styles that uses fuheziti from a page.

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17. Indesign is having difficulty reading some unsaved changes in 'doc_name'

    After update to indesign version 16.2.1.102 (macOS Catalina version 10.15.7), indesign is asking to repair document and won't save without a 'save as'. The doc can then be saved, but closing and reopening the doc results in having to go through the whole process again!
    Please help

    1 vote

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18. indesign crashes when inserting copied text from an external document

    indesign cc 2021 16.1

    I open an existing indesign document
    I copy text from a google doc / external file
    I insert text into existing connected text frame with the text spreading over both frames

    -> indesign crashes

    (restarting indesign did not help. restarting the mac did not help. wirting text by hand without copying works. copying text within the document works.)

    3 votes

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

19. InDesign stalls with with new MacBook Air (M1, 2020)

    InDesign is stalling (pausing for up to 30 second) regularly on my new MacBook Air with the Silicon M1 chip. I know it is an Intel Based program but I don't think the emulator is working. Shouldn't Rosetta 2 download automatically when I use InDesign? I presume you (the good folks at Adobe) are working to make it native to the new chip. Happy Holidays. Seth

    3 votes

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20. InDesign 2021 crashes when opening some panels

    For example, I select some text and click to open the Hyperlinks panel. ID crashes straight away.

    Or I select an anchored object, right click to select Anchored Object > Options. The panel comes up with 'Inline' selected and then I click on 'Above Line'. It crashes straight away.

    I've had a similar problem working in tables, when I right click to delete a row, it crashes immediately.

    I've had to go back to 2020 to be able to work on some of my documents.

    4 votes

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team