Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
523 results found
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InDesign 2018 13.1 crashing when saving back to Studio Server
We've just updated our studio with new macs, running High Sierra Version 10.13.4 and the most recent InDesign Version 13.1.
When we open a .indb document and edit one of the individual .indd files within it and attempt to save back to our Studio NAS drive/Server on our ethernet network the program crashes, corrupts the entire file and makes no effort to restore the file.
We are also running our old Macs, on Yosemite 10.10.5 with Indesign 2017 and have not experienced this issue at all for the 7 years we have used these machines.
We’ve looked on various forums…
2 votesAs confirmed by the user, the issue is fixed after updating to Studio Server (1.7.8).
Thanks,
Abhinav -
high sierra 13.5
I have a MacBook Pro 2018 and upgraded my OS to 10.13.5 last week. Ever since upgrading to High Sierra originally I had some issues with the program freezing when my computer was running lots of programs. However, after upgrading the OS last week now Indesign has become almost non-functional (I have CC v. 13.1 ). Every time I click to simply type or scroll pages the colour wheel spins and it takes literally minutes to make a single click.
I have restarted my computer, tried using different files locally on my machine and an our company server. Documents with…
2 votesUser confirmed that the issue got resolved now.
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InDesign crashes while working with Hyperlink
For some reason there is 1 page number on my TOC that keeps making Indesign crash when I try applying a hyperlink to it. Everything else hyperlinked just fine. Also, I tried to delete the text so I could maybe retype the number but that also makes my application crash.
4 votesWe’ve been able to reproduce the issue and it is currently under investigation.
Thanks,
InDesign Team -
InDesign Crashes on Opening from a Book Panel Multiple INDDs with Modified Links
Machine: MacBook Pro 13 in mid-2012 (i7, 2.9 GHz, 16 GB RAM)
OS: macOS 10.13.4
App: InDesign 13.1.0.76 (but basically every subversion of 13)I have several INDBs containing from 6 to around 20 INDDs each.
Most INDDs contain from 3 to 60 cross-references (since book-spanning TOCs often crash InDesign, but that’s for another topic) – mostly within the respective INDD, but one INDD per book always has CRs to other INDDs within the same book or in other books.
(My typical INDD contents: 2–48 facing pages with threaded, 1-column text boxes, therein several dozens of “custom” anchored objects, mostly containing text and…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
InDesign CC Server 2018.1 crashes when applying masterSpread to a page
InDesign CC Server 2018.1 crashes when applying masterSpread to a page.
The code attached in file "Script.txt" crashes when executing "item.appliedMaster = masterSpread;".
The file "File.indd" is on which I execute the script.
I works properly in InDesign CS6 and InDesign CC 2018.1.
I've been searching on Internet and I couldn't find any issue similar to mine.
I think it is a bug but maybe I'm missing something prior to execute that sentence.
Thanks.10 votes -
idml file with frontend xml crashes with lower version indesign
when ever we try to make idml files with frontend xml, which required to open lower version of indesign file, it get crashes. Now i got in a conclusion idml files with frontend xml does not work... can you fix.
2 votesWe’ve been able to reproduce the issue and it is currently under investigation.
Thanks,
InDesign Team -
Constantly crashing for me and colleague
HELP!
InDesign crashes pretty much everytime I open it, or try to open two documents at once.I have looked into it and apparently it could be a problem with a recovery file. How can I clear all my recovery files? I have tried to find the path from the preferences but it wont let me view the whole path.
Any ideas?
Thanks1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
AIGPUSniffer
Indesign will not open a new or existing file... The AIGPUSniffer open but will not open a InDesign file. I am on a Mac running High Sierra 10.13.4
Adobe InDesign CC 2018
1 voteConfirmed by User over email stating that the issue was related to a bad hard drive wire harness and it is now resolved.
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Combination of characters crashing ID
When I type or paste or apply style, or try anything in this paragraph, InDesign crashes. ("SUMARIVA, Paulo Henrique. Inquérito policial deixa de ser inquisitivo: Lei 13.245/16 altera as regras da investigação criminal. Jusbrasil, 19 jan. 2016. Disponível em: http://paulosumariva.jusbrasil.com.br/artigos/296224010/inquerito-policial-deixa-de-ser-inquisitivo-lei-13245-2016-altera-as-regras-da-investigacao-criminal. Acesso em 18 fev. 2016.").
Maybe a combination of characters is causing the crash. I also ask for a friend to paste the paragraph (I sent using Skype) and his InDesign crashes too.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
INDESIGN KEEPS CRASHING
I’m working on an IMAC (late 2014) running OS 10.13.4.
I’m finding that this new version, as well as the one which preceded it, are very slow to process “saving” or “re-saving” files.
I have a feeling that the newest software is getting quite bloated with code: InDesign seems to get very confused if I work too quickly, ultimately resulting in my FORCE-QUITTING the program. The mouse just freezes and sometimes different tools seem to appear, as well as tooltips. This type of thing has never happened before, just with the NEWEST version.
I have much worry about files becoming…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Indesign crashes when I export 2 PDF files in a row.
I always create two PDF files for clients. One with spreads and one with single pages. But every time I try to export the second PDF (no matter which I do first) the app crashes.
This happens every single time, even if I wait until the first PDF is long finished.
3 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
page tool causes crash
Every time I try to use the page tool, the app crashes.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Crash and shifting of text markups
Exporting to IDML, to rtf or select all + paste lead to a system crash in InDesign CC 2017 (18.1.2). The export to pdf was possible. Using exclusion techniques, the typesetter was able to locate a bad paragraph in the middle of the document that crashes when selecting + pasting. She deleted this paragraph in text mode and re-inserted it. Now idml and rtf export works. But starting from this paragraph, all text markups in italic are now shifted (after the idml cleanup) by about 195 characters to the front. This error occurred shortly before printing and no one noticed.…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
"Generating PDF" dialog opens randomly, crashes InDesign
Indesign version: 13.1 x 64
After updating to this version, I have been having an issue where the "Generating PDF" dialog box will open unprompted at seemingly random times. The "Generating PDF" and "Downloading Image" bars are present, and begin to fill up. The "Downloading Image" bar appears to finish, but the "Generating PDF" never fills up all the way. InDesign becomes entirely unresponsive during this process, and I have to Force Quit the application to proceed.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
10.13.4
OSX 10.13.4. InDesign is updated and will not open. Period.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Beachball on start, takes 2 force quits before fully starting
When I start InDesign 13.1 on macOS 10.13.4 it take 3 attempt. I have to force quit the first two attempts because it almost always beachballs. Then on the third attempt it finally works. This behavior is pretty consistent. Sometime I completely restart the computer. Other times it take longer to start.
2 votesHello All,
We have fixed a number of crashes with InDesign’s latest Nov’18 update.
Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Regards,
InDesign Team -
InDesign 13.1 Crash when show "Margins and Columns" Dialog and click "OK"
Version InDesign 13.1
Testing Windows 10(1709) and macos 10.13.4, same resultsSteps
1 Execute InDesign 13.1
2 Show "Margins and Columns" Dialog (Application Default)
3 Click "OK" buttonExpected result
Crash InDesignActual result
Don't crash
15 votesHello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
InDesign 2018 crashing when I go to linked endnote text
I'm working with linked endnotes in InDesign 2018 (version 13.1), but my file originated in InDesign 2015 (I skipped 2017). I have already saved the document as an InDesign 2018 file but seem to be having problems importing a document with linked endnotes.
I'm starting with an old InDesign file because I'm working on volume 2 of a multi-book series and want to maintain all my old styles. I don't know if that's relevant, but I have worked successfully placing linked endnotes from word in previous books already. In this one, the endnote references appear to have links but when…
1 voteHi,
Thanks for reporting this issue.
We have been able to reproduce the issue locally.-Aman
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Indesign freeze my iMac when launching
I can't launch InDesign. It just freeze my entire computer and I am forced to restart the iMac. Any idea?
I reinstalled it and it didn't make any change...
1 voteAs confirmed by the user that the issue got resolved after Re-installing Creative Cloud Desktop Application.
Regards
InDesign Team -
InDesign fails to launch
I cannot start InDesign on my Windows 10 notebook even though the rest of the Adobe apps work relatively well. On my main PC it runs without any problems. I tried re-installing the software, but it didn't help.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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