Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
539 results found
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Changing Document Size
When I click OK to make my changes to the document the application crashes. I am able to preview the changes but that's it. I have tried restarting the application, restarting the computer. I can't seem to find anyone else with this issue.
Running:
Adobe InDesign CC 13.1
Mac OS 10.13.4
Macbook Pro 2015 2.8 gHz i71 voteAs confirmed by the user, the issue is resolved.
Regards
InDesign Team -
[ID-4209061][Document Specific] InDesign crashes while opening idml exported from .indd file
Method:
- Open the attached "2017-05-16CapoSlowFlowengl.indd" document
- Export the indd document to idml
- Open the exported idmlResult: InDesign crashes on opening idml
Expected: InDesign should not crash on opening idml
1 voteThank you for reporting the issue.
We are currently looking into it. -
copy multiple text-frames > crash
When I try to copy more then one text-frame InDesign (latest version, Mac, El Capitan) crashes.
Sad to say that this does not happen in every document (but in more than one), so it's hard to find the cause.
2 votesHi,
As confirmed by the user, The issue is resolved.Regards
InDesign Team -
pasting crash
InDesign CC 13.1 — EVERY time I copy text from another program (PDF, email, Word, ANYTHING other text within InDesign), InDesign crashes immediately upon pasting into a text box within InDesign. No spinning beach ball. Just shuts down and closes. This is untenable and needs to be fixed. Productivity and my job depend on it. Can anyone please help solve this issue? Thank you.
3 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Exporting a Snippet Causes Crash
Whenever I try to export a snippet, either through dragging the ID item onto the desktop, or by going to File > Export > Snippet, InDesign will crash. The only way to get a snippet is by adding it to a library by using the flout menu in the Library panel.
I am on mac OS 13.13.3 and InDesign 13.0.1
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
[ID-4206993] InDesign crashes when exporting to PDF, but not to JPEG
I'm using InDesign 13.1 for a simple 12 page booklet (see attached)
First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.
I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to…
1 voteHi,
Thanks for reporting the issue. We have been able to locally reproduce the issue that refers to “ID crashes when exporting to PDF, but not to JPEG”-Aman
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Can not paste text in inDesign
I am running InDesign CC 13.1 on osMac High Sierra, and am unable to COPY text from any web browser (Chrome, Safari, Firefox) and PASTE it into inDesign. It crashes every time. I AM able to paste the text into a Pages document and THEN copy/paste into inDesign — but all character information is gone (formatting, alignment, spacing, etc.)
5 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
InDesign crashing when exporting book to pdf
Hi there. I just got updated InDesign through CC and am in the process of updating old files/documents created in CS5.5. Several of them are InDesign books including 6-10 separate documents (there are a couple books which share similar documents). I'm able to export the individual documents as a pdf just fine, but when I try to export the book it crashes. I've tried recreating the book with the same documents, but no luck. Other ideas?
5 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Problem with deleting placed pdf file
Indesign cc 13.1.076
Question: Open indesign, open previously named and saved blank document, put multiple pdf documents on the desktop (link method), put two pages of pdf document into groups or not grouped into pages, flip pages Pdf document, print document. Press del to delete the pdf file. At this time, the indesign cc will crash. After the crash, restart indesign cc and repeat the operation. The probability of crash is much smaller.
This problem has always existed since 13.0,1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Repeatable InDesign Crash with Open Office Data in the Clipboard
I am running InDesign CC, the current version as of March 2018, however I have seen this same bug in older versions of the program. It is not unique to this version.
We use Apache OpenOffice 4.1.0. If there is ANYTHING in the clipboard copied from ANY part of Open Office, it will cause a repeatable InDesign crash. The clipboard data could be text from the OpenOffice Writer program or cell data from the OpenOffice Calc program...it doesn't matter.
With Open Office data in the clipboard, if I attempt to use any of the right-click menus, or choose an item…
2 votesFix of the issue is now available in InDesign’s latest March ’18 update.
Please upgrade to the latest version InDesign CC 13.1 for the fix.If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team -
InDesign crashes 2018 update-type ellipse path
InDesign will not allow me to type on an ellipse path and it crashes every time I try.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Shared document on server crashing upon opening
I am working with colleagues on a file stored on a shared server. When they try to work on a document that I have worked on (documents that I have changed, not just created), InDesign crashes upon trying to open the file. If they then try to restart InDesign it continues to crash upon starting until they restart their computer. We have both tried updating InDesign and it is still occurring. Thanks!
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
1 vote
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
1 vote
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Error Code 0 - Often can't save as InDesign-Document
InDesign often says that it can't save my InDesign-Document, because its damaged (error code 0) . It damage my files, so that i've to save as IDML.
Annoying.
Cant't reproduce the problem.
I work local, so it can't be an connection-problem.-
Screen Shot 2019-09-03 at 8.22.02 PM.png 89 KB -
Screenshot 2019-02-03 kl. 00.00.31.jpg 21 KB -
Unknown.jpg 171 KB -
Screen_Shot_2018-04-08_at_3.39.35_PM.png 53 KB -
Screenshot_2018-03-26_10.20.25.png 66 KB -
Bildschirmfoto_2018-03-09_um_14.23.58.png 133 KB -
Screen_Shot_2017-10-21_at_19.46.44.png 77 KB -
Screen_Shot_2017-10-21_at_19.46.56.png 937 KB
21 votesUpdate:
Few of our users have commented that the issue is still not fixed for them. We sincerely regret the trouble caused.
In our attempt to eliminate the problem completely, we could identify few scenarios in the which the problem would manifest. While we acknowledge that the list of scenarios may not be exhaustive, we assure you that we are continuously working towards solving the problem completely.As far this thread is concerned, we are closing it for now. If you continue to face the issue, please reach out directly at sharewithid@adobe.com.
-———————————————————————————————-Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu…
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High Sierra 無法開啟 cs3 indesign
無法開啟cs3indesign
安裝了macOS 10.13 High Sierra後。開啟cs3 indesign時。呈現空白對話框。既無法繼續操作也無法結束 . 請問有無解絕的辦法
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
datamerge crashes after updating placeholder
The Crash happened after selecting the word between the data merge tags << WORD >> and then clicking on the placeholder name in the data merge panel. I had to do that to update a datamerge placeholder that lost its link to its source after converting the document back from cc18 to cc17.
After relinking the data merge document, some of its tags still worked throughout the document and some didnt.2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Changing Font Family on Bullet Options causes my computer to immediately crash and logout?
In the "Bullets and Numbering" section of the Paragraph Style Options, when I try to open the dropdown for Font Family, it seems to crash, and my computer acts like it logged out.
Screen goes black, then shows the user login screen. When I log in, it's like my computer was shut down unexpectedly. All other application windows reappear but have to reload, like it was shut down, not just logged out.
Why's this happenning?
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
crash font style
Unfortunately, the Mac crashes when you want to create a new character format in Indesign. I deleted the default settings and restarted Indesign -Mac. But unfortunately that didn't help.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
InDesign crashes while moving pages between 2 documents
when I use the "move pages" command the program stops responding and stops working. I'm from Brazil, and I'm using google translator.
2 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html
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