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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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123 results found

  1. Missing Plugin's

    I currently have Adobe InDesign version 15.0.1 x64 and when I log in it tells me that I have missing plugin's (see below for a list). I am still able to do all other functions but then when I go to package my document it is unsuccessful. The research I have done says I need to add these plugin's but I can't find where to do that in the Help section. I have even uninstalled the app and reinstalled it and I'm still experiencing this issue.

    Missing Plugin's:
    Jobs Model.InDesignPlugin
    Imposition Model.InDesignPlugin
    Channels Model.InDesignPlugin

    1 vote

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  2. Unable to package a file to a server after upgrading to Mojave.

    Dear Adobe,
    Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
    I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

    Indesign CC 2018: 13.0
    Mac: 10.14

    38 votes

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    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

  3. Linked in file not showing missing font error

    I have designed several booklets for a customer each targeting a specific audience. Some of these pages are the same like this back cover file which I have made using inDesign and is placed as the last page of all the booklets. When I make a print layout setting up the pages [12/1] [2/11] ... to print as a booklet I place all the pages from the indesign file for each book. This means that my print file references a design file which references a variety of pages and fliers of pdf, ai and indd types. I recently had some…

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  4. spotcolor name in x-4 exported pdf not a valid utf-8 string

    When creating a PDF using german umlauts using InDesign for OS X and export the file as PDF/X-4, the Umlauts are displayed correctly in Acrobat for OS X, but wrong in Acrobat for Windows (and vice versa).

    Acrobat Preflight flags the spot colors as " not a valid UTF-8 string"

    It looks like the spot colors is generated with the coding of the respective OS, which is not valid by the PDF/X-4 specification

    2 votes

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  5. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

    12 votes

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    Under Review  ·  amaarora responded

    We have been able to reproduce the issue and it is currently under investigation.

    Customers facing similar issue, please share the document with santalwa@adobe.com

    Regards
    InDesign Team

  6. Packaging dialogue location default

    Please have the document packaging dialogue default to the folder the InDesign file your packaging from is located in. Up till InDesign 2020 this was the default, now it is packaging things wherever something was saved last.

    2 votes

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  7. Printing in version 15

    every time I try to print any file to our HP printer InDesign crashes.

    2 votes

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  8. Creep leaves a white gap

    Print to Booklet does have a creep setting, to compensate for paper thickness in a saddle stitched booklet. But there is a problem is on the coverpages, since the added creep leaves a white gap on the 'back' where the staples are placed, even when the document has enough bleed to fill this space.

    3 votes

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  9. lexmark printer not printing all elements

    We use Lexmark Laser Printer model CS820
    Windows 10 OS

    We use our indesign file as a template to print custom certificates.
    We change the name on the certificate for each customer.
    The printer will not print all elements of a design: i.e. the images and text are missing.

    And

    Files will often not print immediately but will 'sit' in the printer memory for up to several minutes before printing.

    For a print business this is not acceptable. Please advise with working solutions.

    We have a Lexmark CS827 and this works fine.

    2 votes

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  10. InDesign does not load printer settings initially

    When opening the print window, InDesign will not use the settings set in the printer driver. But if you switch to a different printer in the drop down list and then back to the first printer again, the correct settings will be loaded.
    Using latest version 14.0.3.
    Printing works fine in other Adobe-softwares and MS Office.

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  11. Not all fonts are collected in a package.

    This is for InDesign 14.0.2 x64

    To reproduce the issue, package any file and be sure the include fonts option is ON.

    Expected result is, as it ever was, that all fonts used in the document will be included in the "Fonts" folder of the resulting packaged file.

    Actual result is that some or all of the fonts are omitted.

    4 votes

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  12. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    7 votes

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  13. indesign not packaging, updated to mojave 10.14.6 last week

    Just updated to Mojave 10.14.6, I cannot package my indesign files, it gets half way through and freezes. When I try to cancel, the spinning wheel comes up and the application does not respond, then I have to force quit. Help! I have catalogs to package up.

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  14. PRINTING ISSUE

    PRINTING ISSUE

    printing to my desktop epson, from indesign made my file enlarge by 1-2%, same my file as pdf from acrobat prints at precisely 100%.
    I want to print from indesign and have it be exactly the size I made it, not have to make a pdf and print from there. thanks.

    ID v 14.0.2

    1 vote

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  15. print booklet

    InDesign CS6, ver. 8.1 both skips and reorders booklet pages.
    In a sixteen-page booklet Print Booklet prints only eight pages and those out of order.
    Sheet A ought to print p. 16 and p. 1 on the obverse and p.2 and p. 15 on its reverse.
    Instead it prints p. 3 and p. 1 on the obverse and p. 4 and p. 3 on the reverse.
    Sheet B continues the confusion, printing p. 6 and p. 5 on the obverse and p. 8 and p. 7 on the reverse.
    .Same results whether I choose 2-up saddle stitch or 2-up perfect…

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  16. Typo in ID print settings. Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    Typo in ID print settings.

    Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    3 votes

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  17. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    65 votes

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    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  18. Package command, distorted vector graphics in pdf

    Indesign 14.0.1. MacOS 10.14.4.

    Using Package command with Include Pdf option outputs linked .AI vector logo low resolution / distorted. No error messages.
    No problems with normal pdf export with same Pdf Preset.

    2 votes

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  19. SRA3 format not found

    Hello everyone,
    I have the problem with printing SRA3 using InDesign.
    When you choose the format, SRA3 is not listed in there. The strange thing is, that we have multiple systems, that don't have this issue, but run on the same OS, using the same printer, driver, etc..
    In Photoshop for example, the SRA3 format is listed, but in InDesign, it is not.
    I'm not sure what could cause this problem.

    Used system:
    Operating system: Mac Mojave
    Printer: Xerox C60

    Thank you

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  20. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

    Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
    Why?

    5 votes

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