Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. pdf export crops images

    Indesign import this PDF and export PDF, result: images are cropped !!!

    Same result Acrobat Pro optimising this PDF !!!

    Acrobat Pro or Indesign print this PDF ok !!!

    6 votes

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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. Hyperlinks broken over two lines exports incorrectly to PDF

    Using InDesign CC 13.0.1, I have some urls in a paragraph that are fairly long so have to break over two lines, e.g.

    www.websiteaddress.com/subpage/
    pagename

    When I export to pdf, the link will just link to www.websiteaddress.com/subpage/ and the bit with "pagename" is ignored.

    I found similar problems posted online from a few years back and the workaround was to set your hyperlinks using the hyperlinks palette, not just rely on the pdf to detect the links automatically. I've done this manually to my document, but the problem persists. I can get the full link to work behind the first…

    6 votes

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    6 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. Renaming hyperlinks shared destinations: broken links in exported PDF

    Hello,

    I encounter a serious issue with InDesign 2020 (15.0.3) when renaming hyperlinks shared destinations (linking pages in the same document):

    Those links seem still working in InDesign when clicking a page icon in the Hyperlinks panel (it leads to the proper destination page)
    They don't work anymore after the PDF export in Acrobat (the links are clickable but they lead nowhere)
    I had to re-create all the shared destination links in the document, which is a huge waste of time at least and makes the feature very unreliable.

    I made 2 tests files, here's the Dropbox link: https://www.dropbox.com/sh/lugt070lkyzvnwr/AABIqY90wl4A0ujhD66K6nFaa?dl=0

    Test…

    5 votes

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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. InDesign 2020 not tagging lists properly on export to Interactive PDF

    If a paragraph style is used to define a tag for export to PDF, all numbered and bulleted lists used with that style inherit the same tag, rather than the list tag <L>, <LI>, etc.

    5 votes

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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multiple text line links tab out of order

    Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

    'Go to
    the store'

    tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

    This is…

    5 votes

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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. Export Interative PDF - Create Tagged PDF checkbox Bug

    All my paragraph styles are set to corresponding tags (eg., H1, H2, etc.) for export options. When I export to tagged pdf, the tag names generated in PDF were paragraph style names not "Export Tagging" names.

    Please look it into this and do the needful.

    5 votes

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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. PDF comment two-way sync

    Let InDesign sync the status of comments (resloved/unresolved/...) back to the PDF.

    OR let InDesign export PDF's with unresolved comments.

    5 votes

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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. Background Tasks panel

    I'm not trying to post an idea or add something.
    I merely want the Background Tasks panel to actually be useful!

    When a file fails to export... no reason is given! Just that it failed. WTH? How can that in any way be deemed to be a "reason" or much less... useful in finding the issue and fixing it?

    A fail reason... bad font, corrupt file.

    5 votes

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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  9. InDesign CC 2019 - font error issues with PDFs

    When latest InDesign CC 2019 creates a PDF using certain fonts, an error message appears when opening PDF in Acrobat Pro DC: "Cannot extract the embedded font 'JLUSWO+fontname'. Some characters may not display or print correctly."

    Never had this issue with previous InDesign versions. The same PDF opens, views and prints perfectly in Preview. Creating PDFs by other applications with the same font are fine.

    HELP!

    5 votes

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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  10. InDesign opens destination folder when exporting.

    My InDesign opens the destination folder when exporting PDF-files. In my work I export files daily and I have to export them separately. So when I do this, after the export has completed successfully, the destination folder opens up automatically, which is very annoying. I can't seem to find any place, where I can turn this off. I can only turn it ON, if I don't export separately.


    1. brand new update CC 2019

    2. Create a document with more than 2 pages. Export all the pages separately.

    3. That it exports the pages separately into the destination folder without having the need…
    5 votes

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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. alt text

    Also category: Accessibility

    I'm having a problem with the PDF tags when applying alt text to a group of items- a feature introduced in the most recent version of Indesign. Even though our articles panel shows separate articles, ALL of the content that comes AFTER a group tagged with alt text will have their exported tags all appear nested within that group as well, ignoring the structure set up in the Article panel. For example:

    Article 1

     Group with alt tag
    
    

    item in group

    Item in group

    more content

    Article 2

     Article 2 content
    

    Will in the exported PDF appear…

    5 votes

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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make Crop Marks always outside the Bleed

    People who don't understand bleed (and they are out there) leave the Marks Offset setting on default, which causes problems when they send their files out for printing.

    There is absolutely no situation or circumstance in which it is a good idea to have the Crop Marks inside the Bleed. Not one. Not Ever.

    So why do we have to adjust the Marks Offset when we change the Bleed ? Why is it not even offered as an option in the Preferences to set this automatically ?

    It's not just when exporting a PDF, but also when Printing, from InDesign,…

    4 votes

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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. CC2020 Unreliable PDF export

    The content of some pages disappears when exporting in pdf.
    In the attached screenshot: on the left the indesign file and on the right the exported file. We can see that the double page should not be white.

    4 votes

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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. export folder

    Just installed InDesign CC 2020 and I cannot export to the recent folders. The same folder appears no matter which recent place I choose. I don't even remember saving anything to the folder that shows up.

    See what is happening here. Any help would be great so I don't have to navigate through a million folders to save and export my work.

    https://www.loom.com/share/773d77ea449444de884f606f75f1e741

    4 votes

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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  15. Do not tag numbered headings as a list item

    Unfortunately, the “Tagging Export” option within the paragraph style options getting ignored if the numbering options in the section “Bullets and Numbering” are set as well. Therefore, it’s not possible to use automatically numbered headings and getting a correct tagging structure. On the other hand it’s a good thing that lists are automatically tagged as a list. However, it should not override the export tag a user defined.

    Please take that accessibility issue seriously and fix it as soon as possible.

    4 votes

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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Selecting 'No language' from styles advanced options really exports the tag to EN in PDF

    When you have a document with multiple languages and the main language isn't available in InDesign's presets, ie the document is mainly in Kirundi or Samoan and there are some English phrases, a user should be able to select 'No language' from the style's advanced options. Instead, 'No language' will export as EN and the tag in the PDF will have EN listed as the language in the tag's properties. This is problematic because the tag's language will override the document's language properties. This is a clear failure of WCAG SC 3.1.2 (language of parts).

    A screen reader won't be…

    4 votes

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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. InDesign 2019 Begins failing to export PDFs after short period of operating

    InDesign 2019 | Mac OS Mojave

    After a short period of time InDesign Fails anytime I try to export a PDF. I get the Error notification and just a Failed to export message. Restarting InDesign does not fix this, however if I restart my entire machine (enormous, frustrating pain in my workflow) it resume saving PDFs for a short period of time and them begin failing again until the next restart.

    No other Software is having this issue, Adobe or otherwise.

    4 votes

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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign produces 'failed to open the pdf file' error when importing pdf with dotted lines

    Using InDesign v13.1 on a MacBook Air (12 inch, 2017) running iOS 10.13, importing a .pdf generated using attached MS Powerpoint file LA02examplerunFigure.pptx resulted in 'failed to open the pdf file' error if the lines added to the graphic are dotted lines as shown (see attachment). Changing these lines to solid lines before exporting to .pdf solved this (see 'LA02examplerunFigure(noDotted).pptx). Upon experimentation, addition of any dotted line to the graphic in Powerpoint results in this error when the file is exported to a .pdf and imported to InDesign.

    4 votes

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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. Data Merge - Can't preview without errors

    The apparently long-running Data Merge previewing error!
    Occasionally previewing a data merge will permanently ruin exports. The only solution is to create a new document. Happened to me on almost every project I tried - wasted hours and hours.
    See this thread and video for more information:
    https://forums.adobe.com/message/10337647#10337647

    (Also colons in csv titles makes file unusable??)

    4 votes

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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  20. Indesign will not tag endnotes to XML

    When Adding untagged items to the Structure, Indesign promptly states that Endnotes are not supported for XML tagging. I use XML tagging process for creating reliable Accessible WCAG compliant PDFs, and other export requirements. Please make Endnotes USEFUL - 1. keep in same story (not an additional frame) and make tagging process available.
    OR... a way to convert endnotes to linked cross references - even in tables!
    Tables if Indesign worst thought when it comes to footnotes and endnotes.

    4 votes

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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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