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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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484 results found

  1. pdf display default

    When I try to export an InDesign file in PDF, it automatically saves it as a 2-page folder booklet.
    The display and layout options in Export to PDF are "default" and cannot be changed to "1 page".
    How can I change this and have a regular 1-page document?

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  2. Custom PDF presets erased after update to CC 2018

    I have several saved PDF presets for different clients. All of them had been deleted after upgrading from CC 2017 to 2018. I first thought they were simply not migrated over, but after opening InDesign CC 2017 I noticed they were gone there also! Only the default presets (High-Quality Print, etc.) were showing up in the drop-down menu. I had to go into my TimeMachine update to restore the files.

    3 votes

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    4 comments  ·  PDF Export  ·  Admin →
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    Hi Annika

    Could you please go to the following location on your system, and check whether your presets are present on your machine or not:
    /Library/Application Support/Adobe/Adobe PDF/Settings

    Also, is there any other Adobe application that is installed on your system, like Illustrator? If yes, could you please check if your presets are shown in those applications or not.

    Regards
    Anasuiya Gupta

  3. The File size increases after the document is curved and exported.

    Once the document is curved and exported the PDF file size is more then the uncurved PDF

    1 vote

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  4. Indesign cuts off effects on PDF Export

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job…

    4 votes

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    4 comments  ·  PDF Export  ·  Admin →
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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  5. Export PDF, *.ai files with masks areas are inbverted if cropping marks set

    If I export my indesign file with straight page format is ok, but when I want to export my printer's cutting marks and bleed then my *.ai files that were contained in the indesign files are not good anymore: the mask areas that were previously correct are now inverted...

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  6. Dotted line looks pixelated in pdf

    When I export a Indesign file to pdf that has lines in it with japanese dot style, the dots appear pixelated in the pdf. But only the dots on a straight line, the dots in the rounded corner (see attached screenshots) look good, as do the dots on a circle line.

    When I print the file they look good. But as I need to show this document on screen as well it has to look good on screen too.

    Could you please fix this?

    11 votes

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    8 comments  ·  PDF Export  ·  Admin →
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  7. form field tag export

    Current version - InDesign CC 2018

    Form field tags are not created when exporting an interactive .pdf with tags.

    To recreate:
    1. Create a form with form fields.
    2. Add everything to Articles pane in order from top to bottom per page.
    3. Export to interactive .pdf, make sure to elect to create tags and set tabbing order by structure.

    Expected result - when the file runs through the Accessibility checker in Acrobat Pro - it passes.

    Actual result - all form fields are missing tags and does not pass the accessibility checker.

    Everything worked great before I updated InDesign…

    9 votes

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    5 comments  ·  PDF Export  ·  Admin →
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    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.
    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
    Thanks,
    InDesign Team

  8. styles don't export to pdf tags

    All my paragraph styles are set to automatic for export options. When I export to pdf 99.9% comes over as 'span' in the reading order structure, not what it is supposed to be.

    There is the occasional H3 for some reason on some versions exported. Appears totally random. None on attached sample.

    9 votes

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    2 comments  ·  PDF Export  ·  Admin →
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  9. CC2018 exporting pixelated PDF

    Every export setting is giving same result.. Some have hidden items showing up. all have pixilations. Illustrator is exporting perfectly, I use 1 of 2 export settings for everything we do here.

    29 votes

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    35 comments  ·  PDF Export  ·  Admin →
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    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  10. Tagged artifacts are not propery exported to PDF

    1. CC 2017.1
    2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
    3. Correct tagging while generating the PDF.
    4. Lost my mind ... Please overhaul…
    4 votes

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  11. Phantom lines are appearing on export that do show up on print

    Phantom lines around boxes are appearing on export. Some of these are appearing when printed from Nitro Pro. This may be a Nitro Pro issue?

    2 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  12. Indesign fails to create new PDF's from imported Xerox scans

    tested on pc version Adobe Indesign CS6 8.1

    All imported pdf color scans from Xerox WC78xx copiers fail to create a new PDF in Indesign when using 'High quality Print' setting in Indesign PDF preferences.
    The only workaround is choosing convert to CMYK (or press quality) in Adobe indesign pdf preferences.
    Xerox now knows about this (I contacted them as first) but they say it's not their fault, Indesigns handels their scans wrong.

    my Xerox contact is Bart.Knops@xerox.com

    Please help ASAP, as this affects all users of indesign with Xerox machines (a lot!)

    1 vote

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  13. indesign export

    I export a pdf and then decide I want to make a tweak. So I tweak the indesign file, re-export my pdf, and then the pdf doesn't update the preview! I have to re-export TWICE in order for the pdf to be updated. Anybody else having this problem?

    4 votes

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    0 comments  ·  PDF Export  ·  Admin →
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    Hi

    Please provide the following information:
    1. Which version of InDesign are you using?
    2. On which OS are you seeing this issue? Win or Mac?
    3. This issue is reproducible with each and every file or with some specific files?

    Regards
    Anasuiya Gupta

  14. inDesign buttons not show

    Some interactive buttons not show in acrobat DC. I have to click on something (e.g. the zoom) for showing all interactive buttons. Huge bug!

    Tested on windows and mac.

    1 vote

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  15. 1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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    Under Review  ·  Anasuiya Gupta responded

    Hi Michael

    Thanks for reporting the issue. This is a known bug and is currently under review.

    Regards
    Anasuiya Gupta

  16. Hidden content in pdf export

    Adobe InDesign CC 2017. While exporting the file into a PDF. In the PDF while searching for a word I found some sort of ghost fields (picture ghostfields.png). Then I found out that the problem is caused by graphics that we use internally. There are mostly more than just one graphic in one Illustrator file (picture illustratorfile.png). It is saved as an ai, not eps. InDesign exports the parts of those graphics that are actually not visible in InDesign (picture error2.png). I could not find out why, or how to solve it. And because of those ghost field you can…

    2 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  17. PDF export with hyperlink incorrect when hyphenation is used in URL

    When hyphenation is used within the URL the link will become corrupted. Using PDF Export with option Hyperlink ON.
    CC2017.1 (build 12.1.0.56) Mac and Win.

    4 votes

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  18. Export PDF, cannot cancel background task

    Sometimes, there is no way to cancel a background pdf export task.

    No way to close the document either, only hard quitting works.

    23 votes

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    12 comments  ·  PDF Export  ·  Admin →
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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  19. Datamerge

    Version: Indesign CC 2017.1. Same behaviour in both Windows 7 and El Capitan 10.11.6.

    Steps to reproduce: Create a layout file and a tab delimited text file like the ones seen on the info images.

    Expected result: A pdf with the same data as the text file and preview.

    Actual result: A pdf with its first record correct, but the following two incorrect. See description image.

    Solutions/workarounds

    1. Decrease the column names number of characters and/or make sure no placeholder has overset text (used solution).

    2. Create a merged document. The values seem to work as expected then (this solution was not…

    2 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  20. CC'15-'17 All hyperlinks missing/removed after round trip with InCopy editors

    I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing…

    2 votes

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    3 comments  ·  PDF Export  ·  Admin →
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