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  1. 4 votes

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    barbara commented  · 

    Same in 2021! 5-10 minutes.

  2. 91 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    barbara supported this idea  · 
  3. 7 votes

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    barbara supported this idea  · 
  4. 11 votes

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    barbara supported this idea  · 
  5. 99 votes

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    barbara supported this idea  · 
  6. 131 votes

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    Closed: Fixed  ·  amaarora responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1

    Please update to this version to get the fix. To prevent problem on existing documents and see the footnotes again, you will have to force recompose the stories.
    To force recompose stories, you can use the shortcut Command-Option-/ (slash) on Mac or Ctrl-Alt-slash on Windows

    -InDesign Team

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    barbara commented  · 

    September 2020 and it's still a problem.

    barbara supported this idea  · 
  7. 1 vote

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

    barbara shared this idea  · 
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    barbara commented  · 

    Steps:
    1. Attempt to place place Word.docx in an InDesign 2020 document.
    2. InDesign spends a long time parsing character styles.
    3. Resaved Word file as .doc file and was able to import it. I don't know what information (if any) in the Word file was lost. This is not an ideal solution.

    Link above "How to Submit Crash Report" is dead. I have previously submitted several crash reports through the InDD/system interface.

  8. 3 votes

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    barbara commented  · 

    Same here. Indd 2020. Mac 10.14.6

    barbara supported this idea  · 
  9. 165 votes

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    barbara commented  · 

    Same result, but with any font available locally and on typekit.

    barbara supported this idea  · 
  10. 282 votes

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    barbara supported this idea  · 
  11. 9 votes

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    barbara supported this idea  · 
  12. 40 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    barbara supported this idea  · 
  13. 102 votes

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

    barbara supported this idea  · 
  14. 24 votes

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    barbara supported this idea  · 
  15. 285 votes

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    Completed  ·  Abhinav Kaushik responded

    Scalable UI feature is now available in the latest version of InDesign – InDesign 2022. Please get the latest version of InDesign from the Creative Cloud Desktop app. — Adobe InDesign team

    barbara supported this idea  · 
  16. 9 votes

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    barbara supported this idea  · 
  17. 362 votes

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    barbara supported this idea  · 
  18. 84 votes

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    barbara supported this idea  · 
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