197 results found

1. Cannot place this file. Invalid PNG file

   In 15.0.3, my publication was print ready

   I updated to 15.1 as I normally would.

   In 15.1, particular .png files were missing. I tried to place the missing images as usual but got the error - Cannot place this file. Invalid PNG file'.

   I rolled back to 15.0.3 and am now able to place the self same files.

   Update bug?

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   21 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   The fix is now publicly available in the latest InDesign update, 15.1.1

   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

2. thai

   After updated to the newest Indesign 2020, word cut/ hyphenate in Thai language become incorrect.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

3. Spanning columns crashes program

   Working with span columns with large documents creates a bug invested document. I'm working on a document now that crashes everytime I make any change to it. So much for professional program.

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

4. InDesign 2021 goes into non-responding state when trying to close the application

   Version of Adobe InDesign: 16.0
   Steps to reproduce the issues: Unable to quit normally since 16.0 install
   Expected result: Quit normally
   Actual result: App hangs

   6 votes

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

5. String "%extensions.comments.panel.title" is showing for Review panel name.

   In the newest version of app indesign there is an untranslated string.
   Adobe - Can you fix this?

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   4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   The fix is now available in the latest InDesign update, 15.1.1

   Please update to the latest version to get the fix.

   —
   Adobe InDesign team

6. Bug with world ready composer when use space like thin en or em space in Thai language. And bug in text wrapping in 2020 version.

   After updated to 2020 version that added support to Asian languages (include Thai), it look like Indesign force user (in my case Thai) to set language in Advanced Character Formats to Thai. After set the language Indesign also require me to use World-Ready Composer to set all tone marks in place.
   .
   Before the latest version, I always avoid to use World-Ready Composer because it combines a word to single object, not just locks tone mark and float vowel to character in the right position. By which it impossible to navigate with text tool to the position of text that I want to revise, even if I use right/left key to navigate. It mostly skips word by word, not only character by character. And when I delete a word or a character, some time it not only deletes backward but forward too. (I think because of when I delete character form a word Indesign instantly recognises new word and forces to delete that new word.) But After updated to 2020, I think, I anymore cannot avoid World-Ready Composer.
   .
   After I designed to use World-Ready Composer, I found one more bug. Because in many situations when I craft the spacing in layout (especially in Thai), I always use thin-space to separate character like “ๆ” form word before and after to make the space between them look good. But After I set to World-Ready I found that when thin-space (include other spacial white space like en or em) is in the back of the line the spaces in question act like normal character, so the last character of the line when use left justify do not snap to right frame border. The space still there like It becames one of character. So you can see the gap between the last character and the right frame border. (you can find this instance in attachment in file “space issue.”)
   .
   But the serious issue still there after the update. I, and all of my co-workers, found that everything about word wrapping in Thai language goes wrong after updated to 2020 version. This never happen in the former versions. I don't understand why this issue is happen. Even if I use Discretionary Line Break to help Indesign to wrap text properly. But It is not productive at all, because I had been forced to read text all over again and to insert Discretionary Line Break to every lines. (you can find this instance in attachment in file “wrap gone wrong.” In the high-light is the words that should be stick together.)
   .
   PS. while I wrote this issue report, my co-worker tried to migrate back form 2020 to 2019 and she found that when copy revised text back to 2019 it not the same character encoding. I advised her to try to place that text to TextEdit. It appears that some character is changed to something that is not unicode at all. That never happen in previous versions too. ((you can find this instance in attachment in file “text form 2020” and “text form 2020.” the text form 2020 at frist did in 2019 before migrate to 2020.)

   After updated to 2020 version that added support to Asian languages (include Thai), it look like Indesign force user (in my case Thai) to set language in Advanced Character Formats to Thai. After set the language Indesign also require me to use World-Ready Composer to set all tone marks in place.
   .
   Before the latest version, I always avoid to use World-Ready Composer because it combines a word to single object, not just locks tone mark and float vowel to character in the right position. By which it impossible to navigate with text tool to the position of text that… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

7. Paragraph style bullets and numbering Arabic incorrect display Indesign 2020

   Latest Indesign 2020
   When specifying an Arabic string for Number in paragraph style Bullets and Numbering, the string does not display correctly. Every letter is connected to the letter to the right rather than the letter to the left.

   The wrong behavior is not present in Indesign 2019.

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   4 comments  ·  Styles  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

8. I can't open any file after upgrading to Catalina 15.10.1

   Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
   Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
   I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave system) as soon as possible because I cannot work in this situation.
   My Mac is an iMac 4,2 GHz Intel Core i7 quad-core (16 GB 2400 MHz DDR4)
   Thank you in advance, Niki

   Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
   Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
   I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the update process.

   —
   Adobe InDesign Team

9. can't export tagged pdf

   Much time has been spent setting up accessible document in InDesign - added export tagging instructions to paragraph styles, added alt text to all images and figures, anchored images and objects to text, set up reading order using articles. The document will not export to PDF when "create tagged pdf" is selected. Program crashes every time before exporting is complete. Have tried on different computers. Applications are up to date. Have tried exporting from .indd and .idml file types.

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

10. PDF comments panel does not stick in workspace

    We have discovered that the PDF Comments panel disappears when a document is closed.

    But we have also found that any panels that are grouped with the PDF Comments panel in a saved workspace disappear when the document is closed.

    Refreshing the workspace brings them all back.

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    1 comment  ·  PDF Comments  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

11. Turn off Share for Review email notifications

    Is there a way to Turn off Share for Review email notifications?

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    3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Notifications can be turned off in the Creative Cloud Desktop (CCD) App > Preferences > Notifications.

    
    

    --

    Adobe InDesign team

    
    

    
    

12. Data Merge function "Honor existing frame fitting option" is not working on master pages

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works fine

    Expected result
    Data Merge should honor the new feature "Honor existing frame fitting options" on master pages al well

    Actual result
    The existing frame fitting options even by object style applied is ignored

    Workaround
    If a object style is already applied you can remove the local override by pressing the "delete local override" button

    Test file, screenshot, video or GIF capturing the issue (optional)

    Video and sample files attached

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

13. Text frame rules dialog

    To Adobe:

    do you find the color drop-down in the insert column rules dialog wide enough?

    The whole contour group box is not perfectly arranged...

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the recently released update to InDesign version 15.0.3.

    Please update to this version to get the fix.

    — Adobe InDesign team

14. Crashes when Placing Docs from Microsoft Word

    Since updating to CC2019 I am having constant crashes when placing from Microsoft Word.
    The same documents were not an issue last week when using CC2018, both the same InDesign doc and word doc worked perfectly together.
    Any suggestions as to how I can fix this critical issue - I'm on a business critical deadline, failing to meet it quite literally means the closure of our business.

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

15. Data Merge to PDF (using the new single page export feature) does not work properly

    Using the packaged folder attached, go to the Data Merge panel and select Export to PDF. Click OK on the first dialog box and in the second dialog box, make sure the "Create Separate PDF files" checkbox is checked.
    Expected result - 6 PDFs that have correct content in each PDF.
    Actual result - 6 PDFs that have incorrect content. PDF 1 is fine, but PDFs 2-6 are the same content as PDF 2.

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in an earlier release of InDesign.
    Marking this as Fixed.

    —
    Adobe InDesign team

16. Gray boxes behind photos in Share for Review

    I have been using the new Share for Review for the last little while and am enjoying receiving feedback directly on my documents for import into InDesign. However, I recently went to a published file and noticed that all of the images in my design now have a light gray square behind them. Additionally, the colours and blending on some of the images are all off or look odd. The gray boxes appear on all of my previously uploaded documents, and I've checked from multiple computers and they all appear to show these boxes.

    Please refer to this thread for previous discussion: https://community.adobe.com/t5/indesign-discussions/share-for-review-gray-boxes-behind-all-images/m-p/13951228#M534701

    1. Version 18.4
    2. Publishing any InDesign file to 'Share for Review'
    3. Would expect it to appear on the web as it appears in my InDesign program
    4. Gray boxes appearing behind all photos (especially circular photos) and gradients all look off.
    5. Attached.

    I have been using the new Share for Review for the last little while and am enjoying receiving feedback directly on my documents for import into InDesign. However, I recently went to a published file and noticed that all of the images in my design now have a light gray square behind them. Additionally, the colours and blending on some of the images are all off or look odd. The gray boxes appear on all of my previously uploaded documents, and I've checked from multiple computers and they all appear to show these boxes.

    Please refer to this thread for… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue got fixed recently.

    
    

    --

    Adobe InDesign team

17. Flipped text in PDF created from Canva

    When placing a PDF with certain stylized fonts, the text is being flipped and enlarged. Seems to be specific to Mac OS.

    PDF docs have been created in Canva. They appear correctly when opened in Adobe Acrobat Pro, both on Windows and Mac. They are being placed in InDesign, and at that time the text titles being flipped and enlarged. I am working from v. 16.0.1. This was not an issue in previous versions. When I use png docs instead, and place those, I have no issues. I have been an Indesign user for about 3 years.

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    4 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

18. The character sequence -xx'-x crashes InDesign 2021 (v 16.0) on Mac

    The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.

    To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like ";" or "! Furthermore, there must be two or more letters before the '-x
    
    The Font-Family also doesn´t play a role here. We tested it with different fonts.

    Since we have a lot of documents with this letter combination, we cannot edit them in Indesign 2021 anymore. On InDesign 2020 it worked without problems.

    Tested with InDesign 2021 (German Version) on different Imacs and Macbooks with macOS Catalina 10.15.6 and Imac with Mojave macOS 10.14.

    The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.

    To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like ";" or "!… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

19. Share for review

    During this pandemic, I'm am trying to use the 'share for review' feature for a book I'm laying out. It is 600 pages, 300 spreads, about 333 MB file. It includes images and text.
    I've designed other books -- the printer had no problem with the files
    I'm using a Mac with InDesign 15.1.
    When I tried to share the file, 4 pages - 2 spreads uploaded. I tried again and 8 pages - 4 spread, appeared for sharing. I didn't choose them, it is what InDesign randomly chose.
    As an experiment, I created another file and tried to upload 100 pages. It worked.
    I tried 200 pages. It didn't work. I received two different messages which I will attach. I tried to share a 150 page and received another artifact error.
    Because of another message, I increased my cloud storage from 100 MB to 1 TB. So far that hasn't improved sharing but I wanted to make sure this wasn't the issue.
    Is there a setting I'm not seeing or something I need to do first before trying to upload the complete file? Or is there a maximum number of pages before the share for review stops working? If so, it would be helpful to know in advance before trying to work with your help/support team who are not coming up with any help and referred me to this page.

    During this pandemic, I'm am trying to use the 'share for review' feature for a book I'm laying out. It is 600 pages, 300 spreads, about 333 MB file. It includes images and text.
    I've designed other books -- the printer had no problem with the files
    I'm using a Mac with InDesign 15.1.
    When I tried to share the file, 4 pages - 2 spreads uploaded. I tried again and 8 pages - 4 spread, appeared for sharing. I didn't choose them, it is what InDesign randomly chose.
    As an experiment, I created another file and tried to upload… more

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    4 votes

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    FIXED  ·  4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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20. selection of diacritic characters such as trop in Hebrew is a disaster

    I don’t know what you guys were thinking in 2020, but the selection of Hebrew diacritics, vowels and trop is extremely difficult. You have done it sensibly since InDesign 1.5 ME about 20 years ago! Why did you change it in 2020?

    This needs to be fixed fast!

    Here is a video explaining the problem: http://somup.com/cqX1Q9f6hD

    4 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team