Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
337 results found
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Custom PDF presets erased after update to CC 2018
I have several saved PDF presets for different clients. All of them had been deleted after upgrading from CC 2017 to 2018. I first thought they were simply not migrated over, but after opening InDesign CC 2017 I noticed they were gone there also! Only the default presets (High-Quality Print, etc.) were showing up in the drop-down menu. I had to go into my TimeMachine update to restore the files.
3 votesHi Annika
Could you please go to the following location on your system, and check whether your presets are present on your machine or not:
/Library/Application Support/Adobe/Adobe PDF/SettingsAlso, is there any other Adobe application that is installed on your system, like Illustrator? If yes, could you please check if your presets are shown in those applications or not.
Regards
Anasuiya Gupta -
Incompatible with Windows 10, won't even open
My Windows 10 laptop simply will not open InDesign.
3 votesPlease try out InDesign CC2018 and let me know if it solves your issue.
Please check if you meet the system requirements for latest InDesign – https://helpx.adobe.com/in/indesign/system-requirements.html -
search
I use CC 2017, but of course have seen this issue in other versions, Mac, and PC. When typing in a search term, like search term, the letters I type in show up backward, if at all, so mret chraes... which of course makes searching impossible. I can close the program, close the dialog box, and it still keeps coming up. It's so frustrating when you have 1000s of pages and need to find multiple words in between to keep opening/closing/shutting down
3 votes -
3 votes
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PDF preset: color output settings aren't being applied V21.0.2
My company has been using the same PDF preset for a couple of years now. Since updating to V21.0.2, the color output settings specified in the preset are not being applied. I tried creating a new preset and the color output settings are still the default, instead of the very specific color settings I need applied for the print vendor we send files to.
2 votesHi Todd,
Could you share more details about the PDF Preset? What were the Color Output settings that are no longer getting applied in 21.0.2, can you show us some screengrabs?
If possible, share the .joboptions file.
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Adobe InDesign team
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copy something with a shadow from one document moves the shadows randomly
in the version 21.0 of Indesign when you copy something with a shadow from one document into another and moves it the shadows move to random positions. Workaround: You need to select them manually deactivate and activate them to get them back at the right position.
2 votesPlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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palettes stay closed
Our entire department recently did the newest update to Adobe InDesign (21.0)
Steps to reproduce the issues: Close document and open another oneEvery single time I open a new file (which is many times per day) the pallets do not pop open. The workspace still looks like it should and when I click on a pallet to use it, it highlights like it would if it was popped open for use but nothing happens.
Expected result: Pallets pop open so I can make changes on my file
Actual result: Pallets highlight like they will open but actually stay closed…2 votesHi Margery,
Could you record a screen recording and share it?
Are you on Windows? Windows 10 or 11?
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Adobe InDesign team
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Indesign 2025 and 2026 hang for long periods during functions such as edting searches, editing paragraph styles, and other things
Indesign 2025 and 2026 hang for long periods during functions such as editing searches, editing paragraph styles, using the find/replace font function and other things as well.
2 votesPlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Adobe InDesign 2026 doesn't play well with 2025
It's absolutely ridiculous to me that the 2025 version and 2026 version are incompatible with each other. I can't open old files easily with the new software. I can't drag and drop items from an older file to a new file. The functionality is absolutely awful. Do better.
2 votesPlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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ID2026 Export Issues
Exporting PDFs and IDML files in ID2026 is taking far longer than it does to do the same export in 2025, and I'm losing almost all of the hyperlinks on parent pages when exporting to IDML.
2 votesPlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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collapsed panels on the right side won't open
version 21.0 ME
collapsed panels on the right side don't always open when clicked on, it may work for a while but then stops until I reset my workspace, then it works for a while and then stops again.
I tried creating a new workspace but still happens.
The same thing happens to my coworker.2 votesPlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
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Adobe InDesign Team
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shift-click to deselect is not working
Shift-click to deselect is not working: Drag to select multiple objects, then shift-click on one of them to deselect from the set, and it deselects ALL EXCEPT the one object you were intending to deselect! Just happened after updating to InD 20.4.1 MacOS.
2 votesPlease send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 2025 Crashing Constantly
Indesign 2025 has been crashing consistently since I updated it. The main trigger seems to be when you Option-drag any element. Text, image, shape. It immediately crashes. Any designer knows option-drag is a standard move for design work. This is very problematic. I have restarted, reinstalled, updated OS but still the same thing happens. Sometimes it now crashes when you PDF anything. Update has some serious glitches. Needs fixing asap.
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Shift option drag crashes InDesign
I have used Shift Option Drag for a million years. Roughly a month ago it started crashing InDesign. I removed Plug-Ins, I uninstalled and reinstalled InDesign. I ran maleware, all good. App was up to date. How does that happen out of nowhere???????
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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V 20.0 Bugs
Text box content disappearing. Only will reappear after box is moved or typed in. Some content may appear and some will not be visible until box is moved again. This happens often when typing or deleting text.
Also, now I only have 2 undos. History only shows two items.
Just updated to 20.0 and these issues occurred right after. Please fix!2 votesWe will need more info on this, is this happening with all documents or with some specfic documents.
Does this happen after creating or opening documents or both?
What are the steps you have performed which are not there in History?
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IDML file exported from InDesign CC 2025 moves objects randomly
A file exported from InDesign CC 2025 and imported to CC 2024 is corrupted. Some objects (page numbers on parent pages) are randomly relocated. This is pathetic.
2 votesWe would require more information on this.
Is this happening with all files or some specific files?
Are only page numbers getting relocated or other elements as well?
Is this happening with only parent page objects or with objects on normal pages as well?
An screenshot of indd and idml would also help.
Please share your OS version.
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Navigating through pages with keyboard shift page up / page down jumps multiple pages Indesign V19.x and 20.0
Navigating through pages with keyboard shift + page up/down was already flaky in the last couple versions of Indesign jumping two pages at once, especially after opening a document. With version 20.0 it now jumps two and sometimes three pages at once and even back when it should go forward. Sometimes navigating stalls completely and ID is "thinking" for several seconds before it jumps huge amounts 10-20 pages or completely at the end /beginning of the document. This behaviour is not seen when navigating via the pages palette.
The documents in question do not have large media files linked where…
2 votesWe would need more info on when you are using shift + page up/down key and what is the expectation. Are you using these when in Presentation mode?
Using page up/down key, does not solve the purpose?
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Every possible action on notes freeze or crash InDesign 2024
I had this issue in a very simple one A4 page document that has a single text area filled with text and some not complicated header elements (including a placed image) in InDesign 2024 (v. 19.5) file.
I created 4 notes with 1-2 words each.
Anything I did with notes after that, the app freezes or crashes each time. Is that a known bug?
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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object export options crash
InDesign CC 2024, version 19.5: Trying to open Object Export Options causes program to crash. Tried resetting preferences (edit->preferences->general->reset preferences on quit) and no change.
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Text selecting freeses program
Today I updated InDesing to 19.4 It is no longer possible to work - every time you mark the text block, the clock starts spinning and everything hangs. ****, why publish an update without testing it well and thus hinder our work. I was forced to install version 19.3 back.
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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