7001 results found

1. InDesign crashes when editing text

   21.5" iMac with 3.06 GHz Intel Core 2 Duo
   macOS High Sierra version 10.13.6
   12 GB RAM
   360+ GB of hard disk space

   When attempting to copy text from a word document into 28 Mb file in InDesign, InDesign freezes... endless spinning color wheel. Problem is persistent - every time I try to copy a paragraph of text. It even occurred when I tried typing the paragraph of text.

   Tried updating InDesign CC
   Tried uninstalling and reinstalling
   Tried using Story Editor to edit text box.

   Apple crash report attached.

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. Некорректно работает пробная версия

   При запуске Indesign вылазит окошко с активацией пробной 7-дневной версии, после ее активации данное окно не пропадает и появляется на экране каждые 10 секунд. Что-либо редактировать в файле не получается. Помимо этого это окно с активацией еще и тормозит, какой смысл давать пользоваться демо-версией 7 дней, если она работает неправильно?

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3. Updating to Mac OSX Mojave, Indesign now behaving slow and shortcut make new document does not work anymore

   Drawing a box, moving it around etc is now a kind of laggy. Moves but slow and kind of stuttering.

   The GUI overall, menus etc, behaves a bit slower as well. Not much but not as quick and responsive at it was in Sierra.

   Have tried de-activating GPU but that has no difference at all.

   I have the latest version, 14.0.2.
   Updated to Mojave because the Adobe chat support suggested that would help out some other issues I have had.
   One reason was that command + new shortcut stopped working. And now it stopped working again...

   Same thing happens in Illustrator so it seems to be something of a Mojave comparability?

   Other software (non-adobe) seems to be just fine though.

   Using a Imac 2017, i7, 32 ram, 1 tb ssd.

   I'm a big fan of technology but in Adobes case it seems as going back a few years actually was better having a lot fewer issues in the software.
   (For me it all started with the bloody CC subscription thing.)

   Drawing a box, moving it around etc is now a kind of laggy. Moves but slow and kind of stuttering.

   The GUI overall, menus etc, behaves a bit slower as well. Not much but not as quick and responsive at it was in Sierra.

   Have tried de-activating GPU but that has no difference at all.

   I have the latest version, 14.0.2.
   Updated to Mojave because the Adobe chat support suggested that would help out some other issues I have had.
   One reason was that command + new shortcut stopped working. And now it stopped working again...

   Same thing happens in… more

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4. InDesign opens two files when only one selected.

   When I open a file, InDesign will open another file at the same time, one that I didn't select. Not a horrible inconvenience, but why is this happening?

   InDesign CC 14.0.1 x 64

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5. InDesign-window "Missing Links in document" does not appear when Microsoft DFS-Links not available

   SITUATION
   We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
   We use InDesign CC2019 (latest Version)

   All out file-shares are mounted on client computers with Microsoft DFS-Links.
   - Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
   All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".

   • New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW

   Both fileservers hold "their" (Active Directory based) DFS-structure.

   Of course, all users open their files on the new fileserver, shares are mounted via the new DFS-structure.

   THE REAL STRANGE ERROR
   As long as the old fileserver and old Domaincontroller are up, InDesign acts as expected: We open an old document, the windows "missing links in document" comes up, we fix the broken links, the document opens, everything is fine.

   BUT when I shut down the fileserver and the last domaincontroller, the following happens: We open an old document (containing links to documents, that were on shares mounted via the old DFS on our old fileserver), InDesign freezes and the mouse pointer circles. I waited up to 30 minutes, nothing happened. And now comes the really strange thing: When I unplug the network cable (no joke), the "missing links in document"-windows comes to front and I can fix the broken links after plugging in the cable again.
   When I turn on the old fileserver and domaincontroller again, everything works fine again.

   I can reproduce this error on all our 4 InDesign-workstations. The error only appears when the broken path contains a DFS-Link and the link is not available any more - no matter if the "real" share behind the link is available or not.
   The InDesign option "Ignore missing links when opening a document" does not affect the error, it happens when the option is set or not.

   SITUATION
   We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
   We use InDesign CC2019 (latest Version)

   All out file-shares are mounted on client computers with Microsoft DFS-Links.
   - Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
   All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".

   • New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW

   Both fileservers hold "their" (Active Directory based) DFS-structure.

   Of course, all users open their files on the new fileserver, shares… more

   2 votes

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6. Unusable actual InDesign CC 2019

   Actually InDesign is not production ready. Every few seconds the beach ball spins. I found a workaround which is … well ok but not satisfying: As long as I work in the idml-file it works but as soon as I'm opening an indd file the program slows down extremely.

   That can't be the solution! Why don't you see that?

   2 votes

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7. When relinking multiple files Skip causes a cancel, not a skip

   Version of Adobe InDesign, InCopy or InDesign Server
   14.0.2.324

   Steps to reproduce the issues
   1. Select multiple files in the Links panel.
   2. Click the Relink button.
   3. Click on the Skip button at the bottom of the dialogue

   Expected result
   The current file is skipped an I can continue to relink other files selected

   Actual result
   The relink process is canceled

   There is already a Cancel button so the Skip button should provide a different result. It seems intuitive that Skip means Skip this file, but continue with the other selected files.

   Test file, screenshot, video or GIF capturing the issue (optional)

   Version of Adobe InDesign, InCopy or InDesign Server
   14.0.2.324

   Steps to reproduce the issues
   1. Select multiple files in the Links panel.
   2. Click the Relink button.
   3. Click on the Skip button at the bottom of the dialogue

   Expected result
   The current file is skipped an I can continue to relink other files selected

   Actual result
   The relink process is canceled

   There is already a Cancel button so the Skip button should provide a different result. It seems intuitive that Skip means Skip this file, but continue with the other selected files.

   Test file, screenshot, video or GIF capturing… more

   2 votes

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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8. CC Library after last update now puts white box around all graphics

   After the latest update, when I use my library to place a logo on a page in InDesign, it now almost looks like a white background PNG instead of the logo without any background. Running into printing issues with white boxes around all of our CC Library Graphics.

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   1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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9. panels / windows won't open, InDesign doesn't launch 80% of the time

   Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

   But this is the part that really bothers me: When it finally does open properly and loads a document, many of the panels just will not open even after I select them from the menu. Most of the time I can't open any windows or panels within the app. And I NEED to be able to open the glyphs and corner options panels, but I haven't been able to open them for over a month, and I use this program on a nearly daily basis. Additionally, the color picker tool within the color popup does not work, but the regular tool within the toolbar does. I also have issues with the align and distribute options appearing and disappearing from the top bar. The options disappear after selecting an object, changing windows or navigating to a different app momentarily, and they will not reappear unless I click the gear icon of the panel and confirm the options again. Sometimes this doesn't work and then I have to quit and reopen the whole thing again.

   I'm running Mac OS High Sierra 10.13.6. I am going to have to uninstall and rollback to the 13.1 version of InDesign for now because I have clients waiting and I need to turn stuff over faster, but if more information is needed I can reinstall. Never had this issue in the 2018 version, but it's been a regular occurrence in the past few updates.

   Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

   But this is the part that really bothers me: When it finally does open properly and loads a document, many of… more

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
   If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

   -InDesign Team

10. roman punctuation

    It would be great if InDesign had a Roman punctuation (hanging punctuation) option similar to Illustrator, where it was set with a toggle. The optical alignment in Story is useful; however, the Illustrator implementation of hanging punctuation is useful in many situations, too.

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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11. Bug when converting text into curves

    Bug when converting text into curve
    result MOVING

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    2 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    This issue was present in an earlier version of InDesign. Please confirm if you are facing this bug with InDesign version 14.0.2

    If you face the issue with the latest version then please share a sample document at amaarora@adobe.com with which we can reproduce the issue in-house.

    Thanks,
    Aman

12. Solved PDF comments become unmapped

    Some solved PDF comments shows up as unmapped and unresolved.
    I often end up with a long list of unmapped comments after I am done solving the list of comments.

    2 votes

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    0 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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13. Restrict the selection area on PDF comments to the comment only

    Restrict the selection area on PDF comments to the comment only, so that I can't accidently select the comment date (or line break after the comment).

    2 votes

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14. Package command, distorted vector graphics in pdf

    Indesign 14.0.1. MacOS 10.14.4.

    Using Package command with Include Pdf option outputs linked .AI vector logo low resolution / distorted. No error messages.
    No problems with normal pdf export with same Pdf Preset.

    2 votes

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    0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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15. find change

    'Change' button is greyed out when attempting to find and replace text. I'm using ID 11.0.0.72 x64 build on Windows 10. This is a very old issue.

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    2 votes

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16. Not able to create new guides

    I am seeing many issues with the new updated InDesign - it seems a lot of the issues are solved if you have no browsers open. But let's be honest that is ridiculous! First I was not able to scale items proportionately while holding down the shift key. Now I can't create new guides, however the minute I close out all my browsers this functionality begins to work.

    Please fix the many conflicts between INDD and the web browsers. I am on a MacBook Pro using High Sierra. The conflicts appear when either Chrome or FireFox are open. I need to be able to use my CC programs along with my browsers at the same time - hope these issues can be resolved quickly.

    Thanks

    I am seeing many issues with the new updated InDesign - it seems a lot of the issues are solved if you have no browsers open. But let's be honest that is ridiculous! First I was not able to scale items proportionately while holding down the shift key. Now I can't create new guides, however the minute I close out all my browsers this functionality begins to work.

    Please fix the many conflicts between INDD and the web browsers. I am on a MacBook Pro using High Sierra. The conflicts appear when either Chrome or FireFox are open. I need… more

    2 votes

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17. Effects appearing in wrong place when exported to PDF

    My Case Number: ADB-6422050-V1R6

    I've been exporting a document which uses the bevel/emboss effect. Part of the element is outside of the frame of the document. The effect on the part of the element outside the frame is being moved into the frame when I export it into a PDF. In the screenshot, you will see that in InDesign, the yellow pad is completely yellow on the left inside the frame of the document, but the edge of the image outside the frame is white; when you view in preview mode you don't see the white. However, in the screenshot of the PDF, you will see white on the left edge of the yellow pad, which does not appear in InDesign. There's no reason for it to be in the PDF.

    Thank you.

    My Case Number: ADB-6422050-V1R6

    I've been exporting a document which uses the bevel/emboss effect. Part of the element is outside of the frame of the document. The effect on the part of the element outside the frame is being moved into the frame when I export it into a PDF. In the screenshot, you will see that in InDesign, the yellow pad is completely yellow on the left inside the frame of the document, but the edge of the image outside the frame is white; when you view in preview mode you don't see the white. However, in the screenshot… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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18. Anchored Object Lock/Prevent Manual Position Override

    The Prevent Manual Positioning creates a Locked Object, but unlocking the widget doesn't remove the Prevent manual override.

    When you check to "Prevent Manual Override" an anchored object receives a lock adornment. An object Style can be created from this object. If that lock is unlocked the Object style shows as override, but the "Prevent Manual Override" is still checked.

    If the object style is redefined. The lock adornment is still unlocked, and the "Prevent Manual Positioning" is still checked. Reapplying the style locks the object.

    There should be more consistent behaviour of "Prevent Manual Positioning" and the "Lock". Even though they are similar they are not the same. If checking "Prevent Manual Positioning" activates the Lock. Unlocking should also uncheck "Prevent Manual Positioning".

    The Prevent Manual Positioning creates a Locked Object, but unlocking the widget doesn't remove the Prevent manual override.

    When you check to "Prevent Manual Override" an anchored object receives a lock adornment. An object Style can be created from this object. If that lock is unlocked the Object style shows as override, but the "Prevent Manual Override" is still checked.

    If the object style is redefined. The lock adornment is still unlocked, and the "Prevent Manual Positioning" is still checked. Reapplying the style locks the object.

    There should be more consistent behaviour of "Prevent Manual Positioning" and the "Lock". Even… more

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue. We’re currently reviewing this.

    —
    Adobe InDesign team

19. Can't move anything with selection tool

    Mac OS Sierra v 10.12.6 and Indesign 2019
    Since yesterday I can't work. I can use the selection tool to move things around. I only can move things using the X and Y boxes or the arrows. It is impossible to work. Who do I have to call? There is no solution anywhere, after trying so many things. I finally installed and then installed back InDesign and nothing has changed.

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. Indesign 14.0.1 pixellated output in export to PDF

    Indesign 14.0.1
    Export to PDF using press quality job option does not produce high quality images the way the previous version used to do and all ends up pixellated at screen resolution only. The only way I know of producing press ready files is now to "package book for print", in which case, if you select your usual press ready PDF option, the conversion definitely works.

    2 votes

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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