6952 results found

1. 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert Text To Outlines" Not Working

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this issue considered “expected behavior” when:

   1) Setting Adobe PDF presets and Transparency Flattener presets to "convert text to outlines" is a feature of the software
   2) It has worked flawlessly in ALL previous versions of Illustrator and InDesign

   This is a pretty common practice that designers use when creating print documents. Most printers require all text to be outlines when receiving project files. It is very time consuming to manually change all text to outlines when you're working with a 100+ page project file. This feature, which I and countless others use on a daily basis, prevents the error of accidentally saving over a working file as well as saving time when preparing documents for print.

   If this feature (which is still showing as a feature in the current version) has been removed, I deeply implore you to bring this feature back.

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this… more

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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2. GREP, odd behaviour in InDesign v. 14.0.2

   Search and replace with GREP in InDesign version 14.0.2 behaves oddly.

   This simple GREP used to work fine:
   (?<=\s)([\u\s\,]+)$

   It matches upper case letters, commas and space between them at the end of a paragraph. But now it only matches some of them.

   Really strange.

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   6 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Based on user response, marking this as Fixed.

   —
   Adobe​ InDesign team

3. Stop making InDesign preferences default to rich black

   Stop making the InDesign preferences default back to "rich black" under appearance of black whenever InDesign is updated, or the preferences are cleared. InDesign was originally created for print designers despite this expanding in this screen it should still default to " display all Blacks accurately", and "output all Blacks accurately". Since the change in the setting for print designers could end up costing quite a lot of money if not caught before it goes to press.

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4. Missing Font error after upgrading

   After the upgrading to cc 2019 , the older fonts which were installed in machine is giving missing font error, every time i have to sync the fonts. I am using windows 10 standard edition. Here is the screen shot of the error.

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Mailed the customer for more information.

   Thanks,
   Adobe InDesign Team

5. "Go back on roll over" interactive button state checked/greyed out

   I was working on an interactive project and found that the "go back on roll over" option becomes turned on and greyed out so you cannot un-check the box when adding an "upon release" action to a button. I initially could NOT figure out why this was happening, and it was totally screwing up my on-click actions in my project.

   Eventually, I think I figured out that it seems to happen when you create a button, add an "on roll over" action and check the box "go back on roll off", then create ANOTHER action (like "on click"), and then DELETE the original "on roll over" action. If you go and look at your "on click" or "on release" action you created, the "go back on roll off" box is showing and is checked and is greyed out so you cannot edit that option.

   "Go back on roll over" seems like something that should be SOLELY associated with roll over actions, and should be disabled as soon as you delete/remove ANY roll over actions you have created.

   I finally figured out how to fix it, which involved adding an additional roll over action to the button as well, deleting my original "on release" action, deleting the roll over action, and then RE-adding the "on release" action again.

   It took me about 30 minutes to hack this, but it's obviously a problem.

   You should really consider working on your interactivity problems, as more and more people are using InDesign for digital publishing, especially those who are working on print projects that also need to be converted into digital formats.

   Indesign 14.0.1
   Mac OS High Sierra 10.13.6 (17G5019)

   I was working on an interactive project and found that the "go back on roll over" option becomes turned on and greyed out so you cannot un-check the box when adding an "upon release" action to a button. I initially could NOT figure out why this was happening, and it was totally screwing up my on-click actions in my project.

   Eventually, I think I figured out that it seems to happen when you create a button, add an "on roll over" action and check the box "go back on roll off", then create ANOTHER action (like "on click"), and then… more

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   2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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6. Selecting 'No language' from styles advanced options really exports the tag to EN in PDF

   When you have a document with multiple languages and the main language isn't available in InDesign's presets, ie the document is mainly in Kirundi or Samoan and there are some English phrases, a user should be able to select 'No language' from the style's advanced options. Instead, 'No language' will export as EN and the tag in the PDF will have EN listed as the language in the tag's properties. This is problematic because the tag's language will override the document's language properties. This is a clear failure of WCAG SC 3.1.2 (language of parts).

   A screen reader won't be able to read the document because the English language tag properties will override everything.

   Fixing this will ensure PDFs can be accessible to people who use screen readers in languages other than InDesign's presets.

   When you have a document with multiple languages and the main language isn't available in InDesign's presets, ie the document is mainly in Kirundi or Samoan and there are some English phrases, a user should be able to select 'No language' from the style's advanced options. Instead, 'No language' will export as EN and the tag in the PDF will have EN listed as the language in the tag's properties. This is problematic because the tag's language will override the document's language properties. This is a clear failure of WCAG SC 3.1.2 (language of parts).

   A screen reader won't be… more

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. "Unable to adjust document layout due to an error."

   1. Adobe InDesign CC 2019
   2. File >Adjust Layout > I select Custom page size; Auto-adjust margins to page size change; Options - adjust font size, adjust locked content.
   3. Expected result: page and all objects and fonts shrink from those I needed for a 8.5" x 11" (letter sized) doc. to 7.222" x 6" (6-column newspaper ad size) I need to produce a print-ready PDF for newspaper layout.
   4. Actual result: the error message "Unable to adjust document layout due to an error." (note: the preflight shows no errors, all links working, everything copacetic).
   5. See screen shots.

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   7 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’d like to take a look at the document.
   Please share the same with us.

   Thanks,
   Adobe InDesign team

8. Keyboard shortcuts to change case not working on Windows

   Keyboard shortcuts to change case of lines of text is no longer working. Apart from Alt-T to get up the text menu, I'm now having to use the mouse to select the further options to change to Title case. The sequence Alt-T-E-T, no longer works. As I frequently have many entries which need unifying each time I use it, this once useful feature is sorely missing. Please can you fix it Adobe?

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue.
   We are currently reviewing it.

   -InDesign team

9. crash

   For several days we've had crashes while Indesign CC 2019 (14.0.01) being idle. Might be because links (*.psp and/or *.indd) are breaking due to network issues, but should not crash even so, just say links are broken. This has resulted in several files corrupted and cannot be restored even if those documents themselves are not affected by the broken links. The Indesign temp-files also seem to become corrupt (often showing 0 byte size).

   I've sent several crash reports and heard nothing.

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   5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. Short Cut Keys no longer work in Indesign 2019

    Indesign 2019
    Most of the old standard short cut keys no longer work and I cannot find anywhere what the new ones are or if I can change to a legacy mode. I'm talking basic old school short cuts like "space" to bring up the hand tool temporarily and the "shift" key to proportionately scale an object. Can anyone help me out with this as my productivity is grinding to a halt and I am not happy one bit.

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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11. user preferences not holding

    Adobe InDesign CC 2017 - being used in a Virtual Machine (VM) - VMware Horizon Client.

    User preferences are not holding when I switch them to what I like. Yes I quite the application after setting them and then sometimes they will be the same but then sometimes when I open ID they revert back to the default settings.

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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12. PDF Export causes Acrobat to crash

    I am having trouble exporting InDesign files to PDF.

    This is what I'm seeing:
    Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

    I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

    Please share any advice.

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please let us know if it the InDesign application crashing or Acrobat?
    If it is Acrobat, please post it here: acrobat.uservoice.com

    Thanks,
    Aman

13. Moving Objects with arrow keys is buggy

    If I try to move and object with the arrow keys, ist does not take effect for several times and then the content of the object suddenly jumps. Same with line height adjustments: nothing happens / value ist not applied. Then ist suddenly jumps in the Layout.
    Impossible to work with the program.

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14. InDesign CC2019 - faux bold text issue when exporting pdf.

    Only the pages with text+jpg are exported properly.
    The pages with any other image type with some transparency, i.e. psd, ai, even png, have bold text after exporting to pdf.

    It's an old issue, coming back every now and then in many InDesign editions in the past. So we all should know how to deal with it, shouldn't we? Well, here is the rub. The trick with the text placed on a separate layer on the top doesn't work anymore. Nothing works, actually. It's a major bug. A reason to downgrade to the last correct version. I needed to export a very important work today and I have spent most of my day trying to work this out. I have downgraded to CS6 eventually, just to be sure that it would work. And it did, but hey! This is not the solution.

    Another workaround that I know of is to print your publication to pdf instead of exporting. But still. It is a huge bug and we need you to deal with it real fast.

    Only the pages with text+jpg are exported properly.
    The pages with any other image type with some transparency, i.e. psd, ai, even png, have bold text after exporting to pdf.

    It's an old issue, coming back every now and then in many InDesign editions in the past. So we all should know how to deal with it, shouldn't we? Well, here is the rub. The trick with the text placed on a separate layer on the top doesn't work anymore. Nothing works, actually. It's a major bug. A reason to downgrade to the last correct version. I needed to export… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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15. Gradient Angle Resets to Default when Changing Color in Gradient Swatch

    I have an object selected that has a gradient swatch applied to it, and the gradient goes from top to bottom. I then go to the color menu and double-click the gradient swatch. Now when I click on one of the two color squares in the gradient swatch the angle of the gradient on the selected object will revert back to its default angle (left to right). This only happens to objects that I have selected. Both on my macbook and windows pc. InDesign version 14.0.1

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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16. It takes a lot of time to delete multiple pages from a large document
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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. Table of contents problem

    Hi.
    i am concerned about table of contents generation under indesign cc 2019 (14.0.1).
    When the titles to be placed in the table of contents are in a text box, everything happens normally. On the other hand, when the titles are in a table, the generation of the table of contents does not happen properly. See attached example.
    Thank you in advance for your answers.
    Christophe.

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    4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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18. space before/after paragraph is suddenly not working

    when i try to add space before or after a paragraph, it shows up in the tools panel and in style sheets as being there, but it is not reflected in the actual text.

    indesign cc 14.0.1

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    9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    In your example, the paragraph ‘Introduction: My Life…’ and ‘Update’ use the same Paragraph Style and the setting ‘Space Between Paragraphs Using Same Style’ is set to 0p0. That’s why the Space After setting of 1p4 is having no effect.
    To make it to work, change the ‘Space Between…’ back to its default setting of ‘Ignore’.
    Hope this helps.

    Adobe InDesign team

19. Arabic

    Using Adobe Arabic font, and paragraph set to Adobe World-Ready Paragraph Composer, when I copy in Arabic with a period at the end of the sentence, InDesign is interpreting the period as Roman/English text and placing it to the far right of the sentence, instead of at the end of the sentence (far left).

    This is new since I last worked in these files in March of this year.

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    1 comment  ·  Styles  ·  Delete…  ·  Admin →
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20. InDesign 14.0.1 is crashing hourly

    For three days my InDesign 14.0.1 has been crashing almost exactly hourly. It just freezes and I get the spinning beachball. Only recourse is to re-start my Mac. I've uninstalled and reinstalled multiple times. Prior to this, I had downloaded Lightroom... I thought this might have been the initial cause. I uninstalled Lightroom and all my Adobe products. Any ideas?

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    9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team