Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  2. Can't select gradients from swatches

    Since installing the new InDesign 2021, I'm not able to apply my colour swatches to the gradient bar. When I click on a colour swatch, it changes the main fill rather than the gradient colour.

    This was working before the update.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    To apply a swatch to one of the gradient stops, you have to hold down the Alt key and then click on a Swatch in the Swatches panel. Clicking directly on any of the swatches changes the fill color of the object to the Swatch color instead of changing the color of the gradient stop.
    Please confirm the above in the previous release as well as InDesign 2021.


    Adobe InDesign team

  3. crash sleep mode

    Hello,

    I'm using InDesign 15.1.2 on a brand new Macbook Pro.

    Several times a day InDesign crashes. It seems to happen most often when:
    - my computer goes into sleep mode and I reawaken it

    but it sometimes happens when:
    - I copy text from a word document or email, and then try and paste it into a text frame within InDesign.

    Sometimes it happens for no reason, when I am using another program.

    I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  4. Can't Export PDF due to Indesign background tasks error

    Re-installed latest version of Indesign and still have the problem.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. copy/paste of URL loses character style

    ID 15.0.2; Mac OS 10.14.6


    1. copy a passage containing a URL formatted with a character style


    2. paste the passage


    expect char. style to be retained

    actual: char.. style is eliminated; reverts to [None]

    This happens when char. style is named 'Hyperlink' or when a char. style with another name is used.

    Related issue: 'New Hyperlink from URL' always creates and applies default char. style Hyperlink unless I name my char. style for URLs 'Hyperlink'; 'hyperlink', for example, will not be applied.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  6. Text-fields behave strange after InDesign 2020 update

    Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

    When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

    Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Eyedropper bug — attribute pick-up is glitched by hidden layers above

    If there are objects overlapping and above the source for the eyedropper tool, — even if those objects are on a hidden layer — the tool picks up a color of no fill and no stroke.

    If the hidden layer is dropped below the target layer, the problem goes away.

    These observations are based on original input by Bill Silbert in this User Forum discussion:
    https://community.adobe.com/t5/indesign/indesign-cc-2020-eyedropper-problem-turning-text-to-no-color/m-p/10765424#M165918

    InDesign versions v14 through v15

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  8. Textwrap 2020

    Textwrap from old saved document takes spacing from paragraph indent...Thus you can see the very wide right margin for image.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  9. Multipage PDF Export failure -Backgrond task running constantly

    PDF export constantly runs as background task with zero percent progress until I force quit InDesign, delete the temp recovery file, and delete the "zero bytes" PDF that InDesign failed to genereate. If I leave it and reexport once running InDesign again it happens again. I've found it takes deleting the recovery file (.idlk) and the PDF that has zero data at the location I tried exporting to. Once I do that it seems to work. My InDesign file is multiple pages (32). Smaller page counts and data files seem to work although my InDesign file isn't that large. Once…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cannot save under a new name error code 1, network share, InDesign 2019

    When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
    InDesign 2019 is up to date.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. indesign cursor lag

    My cursor is lagging while passing over portions of the Layers Panel specifically.
    I'm working on a Macbook Pro, with a BenQ GW2765 external monitor.
    The issue only happens while InDesign is on the external monitor, and it works fine while on the macbook pro.
    I've attached a video sample of the issue in action.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    We have identified that this occurs when you connect your Macbook Pro with an external monitor using the older, obsolete Apple adapter.

    On using the newer, updated model of the Apple adapter, this issue does not occur. Many of our users have confirmed this.

    Please share what hardware you’re using to connect the external monitor to your MBP.


    Adobe InDesign team

  12. contour freaking out

    Contours on Text are freaking out in CC 2019 (14.0.2)

    See attached PDF (.INDD is not allowed to be attached....)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  13. White shows as black

    All white (pure white such as paper, 0000, ffffff, etc.), shapes and even within linked images are showing black. Some pages are affected and some are not. If I go into the swatch slider CMYK mode, sliding K from 100 to 13 is normal, however, 12-0 starts scaling back down to black. I've tried linking to all types of images (TIFF, PNG, JPEG, transparencies). The file was fine last time I worked in it, but upon reopening this is happening. Is this a bug or a corrupt file?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  14. Paragraph style overrides key quick not working

    When I select a paragraph and want to keep the character styles, but override the paragraph levels styles while holding down Ctrl/Shift click, this quick key does not work. Nothing happens. It used to work for CC2017. Ctrl click works for overriding character styles though. This is a nuisance, especially when it worked before

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →

    To remove paragraph-level overrides, but preserve character-level overrides and character styles, in the Paragraph Styles panel, hold down Shift+Ctrl and click on the Clear Overrides button at the bottom of the panel.
    To remove character-level overrides, but preserve paragraph formatting overrides, hold down Ctrl as you click on the Clear Overrides button at the bottom of the Paragraph Styles panel.

    Please also see this article: https://indesignsecrets.com/5-ways-of-removing-overrides-applied-to-paragraphs.php

    Adobe InDesign team

  15. Bad PDF Export to x1a with indd placed in InDesign


    • problem in InDesign CC2019 / macOS 10.14.3, 10.13.9

    • no problem with previous InDesign versions (on 10.13 systems)

    Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Copying a page: Wrong position

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  17. PDF Export causes Acrobat to crash

    I am having trouble exporting InDesign files to PDF.

    This is what I'm seeing:
    Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

    I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

    Please share any advice.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

    Product: Adobe InDesign CC 2019 (14.01)

    Steps to reproduce:
    - Create a document with the text "abcde"
    - (Case 1) Do a GREP search for "(?<=bc+)d"
    - (Case 1) Do a GREP search for "(?<=bc*)d"

    Expected result: highlight the "d"

    Actual result: Cannot find match.

    Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

    Note also that this applied to GREP Styles in a paragraph style.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. the file does not exist

    Adobe InDesign CC 2019, pagina inizio, impossibile aprire i file presenti nella cronologia: "il file non esiste, è usato da un'altra applicazione oppure non disponete delle autorizzazione necessarie".

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    It looks like you may be trying to open files that are shown on the Start screen but are unable to do so.

    Please check that the file(s) actually exist at the same location as when they were previously opened/created. If they have been deleted/moved/renamed, etc., the Start screen will continue to show their thumbnails but you won’t be able to open them.

    Let us know if this is not the case.

    Adobe InDesign team

  20. Color Reading Completely Incorrectly

    Adobe. This is an insane problem to have not fixed.

    Colors are seriously displaying incorrectly. From one program to another the colors look different and they do not at all match the way the color read in 2018.

    The attached shows the same color in Indesign 2019 (left) and Illustrator 2019 (right)

    This is a serious issue that people have been having since the 2019 update and I cannot believe there is not an update to fix this yet.

    Every time Adobe releases an update lately I hesitate to download. The ideas behind the updates are intended to increase functionality…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base