193 results found

1. Khmer script justification is broken

   With the CC version, having World-Ready Composer enabled, Khmer script justification is still broken. I tried to use the text with and without ZWSP, and it's all the same. There was a thread talking about it https://forums.adobe.com/message/5030301 but seems no any new update.

   The justification is also broken in Photoshop CC.

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   14 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

2. Imported PDF comments not accurate

   1. ID 14 Mac
   2. Import PDF comments from file, including strikethroughs, replaced text, comments
   3. Some edits NOT SHOWN in ID file, though clearly present when PDF is viewed in Acrobat
   4. Faithful transfer of all edits to ID file (note non-transferred strikethrough of Highlights of Baltics in bottom quarter of screendump)

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   12 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

3. Screen flickering - Screen turns black when moving objects.

   When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

   I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

   Build 12.1.0.56
   OS X El Capitan 10.11.6
   iMac (Retina 4K, 21.5", 2015)
   3,3 GHz Intel Core i7
   16 GB 1867 MHz DDR3
   Intel Iris Pro Graphics 6200 1536 MB

   2nd Monior is a DELL U2414H, 23,5" at 1800p

   This is happening on quite a lot of machines in my Company and also for Persons i know using a 4K Retina iMac. and Really is a pain to work with. - It is NOT visible in a Screenrecording the only option would be to record a Video from my Smartphone if needed...

   Thanks!

   When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

   I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

   Build 12.1.0.56
   OS X El Capitan 10.11.6
   iMac (Retina 4K, 21.5", 2015)
   3,3 GHz Intel Core i7
   16 GB 1867 MHz DDR3
   Intel Iris Pro Graphics 6200 1536 MB

   2nd Monior is a DELL U2414H, 23,5" at 1800p

   This is happening on quite a lot of machines in… more

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   41 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue reported is at Apple’s end.
   Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.

   Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.

   —
   Adobe InDesign team

4. InDesign publish online broken links and missing objects

   Have major problem with publish online, missing objects and links with question marks showing. This comes after 8 months working on this document with no issues at all. Really need this sorting by Adobe as I have to deliver project at end of this month latest.
   Here's how it appears
   https://indd.adobe.com/view/b91790d7-6683-449b-b86c-0b72ed80a746
   If you look at attached image, that's how it appears within InDesign

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   37 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix has been deployed on the Production.

5. Color Settings Not Sticking

   Upon updating to InDesign 2019 (14.0) my color settings are no longer retained.

   As soon as I quit the app and restart the color settings go back to "Emulate Adobe InDesign 2.0 CMS Off"

   I have reinstalled the app.
   I have wiped all settings.
   I have cleared the Adobe Color Cache folder.

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   47 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

   Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
   Do let us know in the comments, if you face any problem with the new update.

   List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Regards,
   InDesign Team

6. Shortcuts and keyboard keys stop working.

   CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow keys when trying to edge a graphic or text box over. Generally, I am able to type in the file name if I am trying to save my work before I close the program, but there have been times that my keyboard is disabled there as well and I have to save over what I have open, rely on the auto-backup file, or duplicate the file in Explorer and rename it so I don't lose the original file. This has not been an issue in any other programs except InDesign and has only been in the past few weeks. The crashing since the last update has subsided, but this issue has not. I would love to know how to fix this.

   CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow… more

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   73 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

7. Variable Font not working in InDesign 2020

   We came along a severe bug within InDesign 2020 and Variable Font.

   These Blog Posts are describing it quite well:

   https://forum.glyphsapp.com/t/variable-fonts-indesign-2020-bug/13051

   and:
   https://forum.glyphsapp.com/t/variable-fontz-in-indesign/13032

   Illustrator and Photoshop do not have this bug.

   31 votes

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   17 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021. The fix was also available in the previous version of InDesign – version 15.1.2
   Please update to either of these versions of InDesign to get the fix.

   —
   Adobe InDesign team

8. Drag-Duplicating using Alt/Opt key does not work if key is pressed after dragging

   InDesign 2020 OPTION Duplicate is now broken, just like Photoshop has always been.

   Don't make me commit to the duplicate before moving an item.

   Sometimes I'll move a box, then realize I intended to duplicate it, so then I'll press OPTION... now I have to commit to it FIRST.

   Fix this and stop breaking things!

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   30 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

   --

   InDesign team

   Adobe

9. Id CC 2020 pdf export failure

   I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
   Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
   The same file is exported from CC2019 without any problems.
   Windows 10 with all updates.

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   45 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is available in the latest update of InDesign version 15.0.3

   Please update your InDesign application to this version to get the fix.

   —
   Adobe InDesign team

10. Serious problem of "^" for GREP search

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character is lost from the original text instead of entering it.
    This is also a very dangerous behavior.

    Requests for improvement include:
    Improved to prevent hang when executing the above script,
    If possible, replace text (add a character string to the beginning of a paragraph).

    GREP検索文字列の欄に"^"だけを入力、検索ボタンをクリックすると、段落の先頭の挿入点が選択されます。しかしこれを置換には利用できません。置換結果は0個となります。
    単なるポインティングの小技にしか役に立たないと諦めていましたが、これをスクリプトから実行するとアプリケーションがハングアップします。

    こんな具合です。（実行するとレインボーカーソルが永遠に回転します。
    ご注意ください。）

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep();

    また、置換文字列の欄が"~c"（クリップボードの内容）などの場合、それが入る代わりに元のテキストから先頭の1文字が失われます。
    これも非常に危険な挙動であると言えます。

    改善の要望としては、
    上記のようなスクリプトを実行した際にハングアップしないよう改善、
    そして可能であればテキストを置換（段落の先頭に文字列を追加）できるよう改善。

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character… more

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

11. Indesign incredibly slow or crashes with more than one document open

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned off all plug-ins
    - Turned off all preferences related to instant rendering of image, type, previews
    - Turned off pre-flight
    -Turned off type previews, variable characters, etc
    -Display is set to typical (although, it happens in FAST as well)

    Happening across regional team of 20+ users all working on the same Windows version and similar computers (Lenovo)

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned off… more

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    10 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    As confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).

    We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

12. InDesign opens documents in read only after upgrading to InDesign 2023(18.0)

    Indesign CC 2023 version 18.0 Files open as “Read Only”
    As soon as updated, some files have started to open “Read Only” (RO)
    My OS: Windows 10 Pro 10.0.19044 or 21H2
    PC Desktop
    I am working remotely through a VPN to a server IP address
    I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that was the first thing I did.
    Older version files open up as “converted” ok
    I am able to do all writing on my remote server, I can “save as”, and export files, create folders, delete files, ect.
    If I copy a file that opens RO to my local desktop, I can then open it fine (read/write - RW). If I make changes to that file, save, and then copy it back to remote server, it will open as RO again.
    This does not seem to be happening to every file. I started working on 2 files yesterday, opened and made changes, saved, and closed both multiple times in the morning, then a couple hours later, they opened RO. Then another hour later, one of them opened ok -RW.
    I have a coworker that has the same PC OS Windows system version, and same Indesign version. We both access to the files through same VPN, he is just not in same location as me (about 20 miles away). However, his system automatically uninstalled older versions when it updates. He can open the same files that open RO for me, and they open fine, RW, for him.
    If I open a brand new blank file and I copy and paste all contents from a file that opened RO, then close the RO file and save my Untitled document over it, it will them open up ok when I go back immediately and open it. However, if I go back to open that file, say an hour later, It may or may not open up “Read Only” again.
    I have tried uninstalling and reinstalling Indesign 2023, and checking to make sure updated. I have unplugged (reset) my modem.
    I cannot change my preferences for updates to uninstall older versions at this time as I have a graphics card issue with the latest version of Photoshop. I cannot go back to using Indesign 2022, as my cowerker has already been using 2023 for awhile and many files are converted.
    It seems to be intermittent, and almost like there is a problem with files not closing properly? Any thoughts or suggestions are greatly appreciated!

    Indesign CC 2023 version 18.0 Files open as “Read Only”
    As soon as updated, some files have started to open “Read Only” (RO)
    My OS: Windows 10 Pro 10.0.19044 or 21H2
    PC Desktop
    I am working remotely through a VPN to a server IP address
    I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that… more

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    13 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been resolved in the latest version of InDesign - InDesign 18.4

    Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

    
    

    --

    Adobe InDesign team

13. On Export - "Save As" name field not consistently highlighted by default

    1. 15.1.3 version
    2. Open InDesign, open file, click on a page, CMD E to export.
    3. Expect "SAVE AS" field highlighted to be able to change export name, as with previous versions.
    4. Sometimes nothing appears to be highlighted, taking hitting TAB several times to get to the "SAVE AS" field. However, sometimes it is highlighted - so this is not a consistant problem - as sometimes it does come up highlighted. It does seem that when I first open a file / export - that it is not highlighted, but after that, it does come up correctly highlighted.

    This is not a consistant problem, which is what makes it a problem. You never know if you can just type a new file name, or do you have to grab the mouse to get to the SAVE AS field, or try to TAB to the field, not really knowing how many times it takes to TAB over.

    Thank you!

    1. 15.1.3 version
    2. Open InDesign, open file, click on a page, CMD E to export.
    3. Expect "SAVE AS" field highlighted to be able to change export name, as with previous versions.
    4. Sometimes nothing appears to be highlighted, taking hitting TAB several times to get to the "SAVE AS" field. However, sometimes it is highlighted - so this is not a consistant problem - as sometimes it does come up highlighted. It does seem that when I first open a file / export - that it is not highlighted, but after that, it does come up correctly highlighted.

    This is not a… more

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    26 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Hello all,

    
    

    This issue got fixed in macOS Monterey 12.1 and upgrading to this OS (or later) will help overcome this issue.

    
    

    --

    Adobe InDesign team

14. Can't share from Adobe Comp CC on the iPad (which is the whole reason I signed up for a trial)

    Sharing to InDesign causes Comp CC to Crash! The whole reason I signed up for the InDesign trial is to see how it works with Comp. Please fix or extend my trial until this has ben handled!

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    31 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

15. No keyboard focus on launch

    InDesign 14.0.1.209, macOS Mojave 10.14.2

    When launched and the following conditions hold, InDesign does not seem to have keyboard focus (i.e.., no keyboard shortcuts work):

    1. Show ‘Start’ Workspace When No Documents Are Open is unticked.
    2. The Control bar is open in the default workspace.
    3. The CC Libraries panel is either not in the default workspace or collapsed.

    Note that conditions 2 and 3 are met by several of the standard workspace, for example both Advanced and Typography (but not Book, Essentials or Essentials Classic).

    If you choose a menu item or click in an input field, the app gains keyboard focus. Otherwise you seem to be able to type endlessly without any discernible effect.

    InDesign 14.0.1.209, macOS Mojave 10.14.2

    When launched and the following conditions hold, InDesign does not seem to have keyboard focus (i.e.., no keyboard shortcuts work):

    1. Show ‘Start’ Workspace When No Documents Are Open is unticked.
    2. The Control bar is open in the default workspace.
    3. The CC Libraries panel is either not in the default workspace or collapsed.

    Note that conditions 2 and 3 are met by several of the standard workspace, for example both Advanced and Typography (but not Book, Essentials or Essentials Classic).

    If you choose a menu item or click in an input field, the app gains keyboard… more

    25 votes

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    28 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

16. CC2020: Alternate text for hyperlinks

    In CC2020 a new function for writing alternate text for links was introduced.
    Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
    A correct output would lead to a content entry.

    Note: Alt text for links is under discussion, as such alt text is not present for all users (it would be read out loud, but you can't read it) – this is not about equal access.

    Thanks for fixing, this would be a good step for all people relying on accessible PDFs.

    Best, Klaas

    In CC2020 a new function for writing alternate text for links was introduced.
    Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
    A correct output would lead to a content entry.

    Note: Alt text for links is under discussion, as such alt text is not present… more

    24 votes

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    12 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

17. 15.1.2 No cursor visible in Input fields in Light/Medium Light themes

    Since installing 15.1.2 on iMac 10.15.6 (and after restart) , I can't see my cursor (blinking) in the Find/change input field. I can type in some text though, but still no cursor visible

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    23 votes

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    20 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
    Please update InDesign 2020 to version 15.1.3 to get the fix.

    — Adobe InDesign team

18. Tab indent of RTL Numbered List does not line up

    See two screenshots attached, both are using the exact same settings, (Default, just changed to Hebrew numbering)
    in InDesign 2019 (14.0.3) Everything is nicely aligned, vs in InDesign 2020 (15.0) it's jagged, and I'm not able to align it in any way (Tabs, Indenting, etc.).
    I'm using InDesign 2020 תומך עיברית, on Windows 10

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    22 votes

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    11 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

19. With Adjust Layout ON, Text Frames shrink to extremely tiny size on changing Margins.

    I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page would be re-fit to the new margins. The attached screenshots show the before and after on a spread (you can see the tiny text box in the middle in the after).

    Am I missing a step here, or is this a bug?

    I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page… more

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    22 votes

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    12 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

20. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

    I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

    MacBook Pro (15-inch, 2017)
    MacOS High Sierra Version 10.13.3

    Please let me know what other information you need.

    I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

    MacBook Pro (15-inch, 2017)
    MacOS High Sierra Version 10.13.3

    … more

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    22 votes

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    37 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been resolved in the latest InDesign version 15.1

    —
    Adobe InDesign team