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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6558 results found

  1. Fonts menu selection doesn't work well (it skips some fonts randomly)

    On a 2011 27" iMac 3,1 Ghz with SSD drive, with the last High Sierra and InDesign CC 2019 (14.0.2) versions, the fonts selection menu doesn't work well. Please see attached video. This is really annoying because it seems to happen randomly. Thanks for your help. Regards.

    1 vote

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  2. 3 types of consistent crashes during past 3 months

    Using version 14.0.2 x64 under Windows 10.

    Working on a 356-page book. Three types of crashes occur consistently:

    1 - When I export to PDF.
    2 - When I add pages, usually in increments of 10.
    3 - When I switch between single-page layout and 2-page spread layout.

    After every crash, when I go to open the file, inDesign offers to auto recover the file. When I say yes, InDesign warns me that the file might be corrupt. I always open anyway. After 3 months working on this book, I can't afford to start over, so I hope for the…

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. 1 vote

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  4. Macintosh InDesign V14.0.2. Freezes everytime I open it. Mojave operating system.

    I can't use InDesign as it freezes everytime I open it. I have a brand new Mac Mini with Mojave. I have removed 14.0.2 and am loading an older version that actually worked - 13.1. Please let me know when 14.0.2 is working.

    1 vote

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  5. Italics not showing in InDesign CC2019 - but does in all other versions

    I have a .docx file that when brought into InDesign CC2019 (14.0.2) the italics do not show. The italics show in all other versions of InDesign. This is worrying for when we work on long documents. The error still occurs if the file is changed to a .doc file.

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please tell me what part of text in the word file is not imported as italics in Indesign?
    The italics portion in the word file are:
    Australian Book Review
    H-France Review
    je ne sais quoi

    all of which are imported as italics in InDesign

    Can you tell me what am i missing?

    Thanks
    amaarora@adobe.com

  6. Pasted text acquires overprint attribute

    Copying a number of items from one document to another, all of the text that did not have an outline had its overprint attribute turned on, despite being off in the source file. It was particularly annoying to fix because most of the text was white (Paper swatch), for which the overprint setting is uneditable: I had to turn all the white text to a different colour, uncheck the overprint, then make it white again. (Using InDesign v14.0.2 on Mac OS v10.12.6.)

    IMO there should never be a reason to overprint items using the Paper swatch anyway, so this attribute…

    1 vote

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  7. Errors in grep-processing in 2019

    Some days ago was message about error in usage grep-queries and patch to fix it.
    https://helpx.adobe.com/indesign/kb/search-issue-in-long-documents.html

    But this patch doesn’t solve all problems, see video:
    https://youtu.be/OD2VFt9auCA

    Attached idml-file and script show error in CC 2019.02.
    https://www.dropbox.com/s/mg2lfsbvrb4hq20/CC2019%20error.zip?dl=0
    This InDesign is fixed by CopyPlugin.zip

    1 vote

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  8. InCopy crashes while saving document or checking in

    InCopy 14.4, MacOS 10.14.4
    InCopy document crashes all the time while saving or checking in a document.
    The document contains a lot of comments and cross references to other documents.
    I have already tried to copy all content into a new document. This does not help.
    I cannot work further on the document, so I need assistance!

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  9. ID 14.0.2: Fonts menu STILL collapses while browsing through the list of fonts.

    Despite upgrading to ID 14.0.2, the same bug happens as described there: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/35736199-typekit-or-adobe-fonts-or-fonts-menu-collapses-w

    The bug happens with my personnal font collection. So far I haven't used TypeKit. I'm using FontXplorer 6.0.6. Last High Sierra version on a iMac 3,1 Ghz Late 2011.

    On top of that, the font selection tool skips some fonts while browsing the fontlist.

    This is an ABSOLUTE nightmare.

    Thanks for your help.

    Regards.

    1 vote

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  10. InCopy becomes very slow when a cross-linked document is closed

    InCopy 14.4, MacOS Mojave 10.14.4
    I work on an InCopy document that was assigned to me from InDesign. I want to create a cross reference to another document. Hereto I open that document, check out the content, switch back to my working document and create the references.
    After this I close the referred document and this freezes InCopy. What I see is that the CC-synchronization starts to blink constantly in my top bar. Every mouse click or cursor movement takes appr. 45 seconds to take effect.
    This is unworkable.

    1 vote

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  11. Text selection selects whole document AND cursor jumps to top of document after saving

    InCopy 14.0. MacOs Mojave 10.14.4
    I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
    After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts…

    1 vote

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  12. File Info box does not displaying

    File Info box does not display on screen. It can be escaped or the default OK chosen, but all other operations are locked out so you cannot find it. Operating InDesign 14.0.2 on macOS 10.14.4 using a secondary monitor LG Ultra HD Display 30.5 inch.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  13. Shadow Effects Washing Out Image

    I am using InDesign 14.0.2 on a Mac with Mojave 10.14.3.

    When trying to add a drop shadow or inner shadow, the image gets washed out. I've provided screenshots that show the image with and without effects.

    My supervisor also noticed this on her computer. I believe she is on High Sierra and CC2019 but I don't know if it is up-to-date on her machine.

    1 vote

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  14. basislijn tekst toch verschoven

    Tekst vast op basislijn – pagina 1, pagina 2 identiek contouren gemaakt
    PDF gemaakt en tekst schuift onder de basislijn vandaan (onderaan).
    Contouren gaat wel goed. Verschillende lettertypes geprobeerd

    1 vote

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  15. TEXT EDIT

    When I try to edit text I now always have to double click on text box twice as the first time doesn't work. This is incredibly frustrating and time consuming. I have tried all of the suggestions on the adobe forums including re-installing and turning off type contextual controls but nothing works. A separate issue that has come up is my InDesign keeps crashing when i try to add rows to a table.

    1 vote

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  16. A informação inserida no Separador, em: Opções de Nota de Rodapé, formatação da Nota de Rodapé, Separador, não funciona

    A informação inserida no Separador, em: Opções de Nota de Rodapé, formatação da Nota de Rodapé, Separador, não funciona, não aplica, mesmo confirmando com o botão Ok.

    1 vote

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  17. 1 vote

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  18. hypen text

    In french, in compound words (like Pyrénées-Orientales) wraping mst be made only after the hypen. Wehn I use wrapping, InDesign wrap the word (for exemple Pyrénées-Orien-tales). Is it possible to have the choise, in the wrapping parameters, not to cut the compound words?
    I use InDesign 14;0;2 on Windows 7.

    1 vote

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  19. Keyboard commands do not respond in document until text field is selected

    Indesign 14.0.2 x64
    Windows 10

    After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

    I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

    1 vote

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    Need More Info  ·  amaarora responded

    Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  20. Indesign crashes every time opening in Mojave 10.14.4.

    Indesign crashes every time opening in Mojave 10.14.4.

    I tried uninstalling and re-installing, nothing works. Is there a fix?

    This problem is causing work deadlines to fail.

    Is there a way to completely erase all traces of Indesign CC 2019 from my Mac and start fresh?

    Here is the crash report attached as a text file.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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