[ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations
Problem:
InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh
Steps to Reproduce:
- We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
- Other workflows causing slowness are being investigated - No reliable reproducible steps
Impacted workflows:
- Switching to InDesign
- Open/Closing of Document
- Edit/Scroll/Copy-paste/Highlight operation on Text
- Text disappears, illustrations disappear
- Imported or added text turns black until a style is applied.
- Font menu highlight not following my mouse movement
- Text will not change fonts until I click the mouse inside or outside the text box.
- Resize a document window, the corner flies below the screen border
- Click or Drag of the mouse
- Switching between tools
- "Waiting for UXP plugins to finish up remaining tasks."
Workaround:
- Disable Contextual Task Bar or remove Documents Font Folder
- Close the MAGNET application
- Revert to InDesign 19.5, No performance lag is observed.
- Restarting the machine and trashing the preferences seems to resolve the issue temporarily
- Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
- Uninstall-Reinstall seems to resolve the issue temporarily
- Turn off Preflight seems to resolve the issue temporarily
Note:
- The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
- The issue seems to be specific to the MAC devices
- Apple MacBook Pro M1/M2/M3
- Apple MacBook Air M1/M2/M3
- Apple Max Studio M1/M2/M3
- Apple Mac mini M1/i7 Intel
- The issue exists for both old and new documents
Additional information needed:
- Are you opening the indd documents from the folder containing the Documents Font Folder?
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
- Screenshot of Memory usage while the issue is observed
- Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.066 on Macintosh
- Open Terminal in full-screen mode
- Drag the InDesign application on the terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
- Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.
Yvonne Hubner
shared this idea
We have made some Performance Improvements in the latest InDesign Release 2025 (Version 20.1), available via Creative Cloud Desktop application. This issue has also been fixed as part of performance improvements.
Please let us know if you still face slowdown while doing basic operations in this latest InDesign release.
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Adobe InDesign team
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Kris Hunt
commented
Agreed. It literally takes two seconds now to begin to select text, or to switch from one tool to another. I'm using an iMac with 32 GB of RAM and a i9 processor. This version of InDesign is hot garbage.
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Verg commented
Updated to inDesign 2025. Using a MacBook pro M1 16gb.
The software is so laggy that I have to revert to the previous version.
Also tried the beta version as I was hoping, it won't have the same result, but it did. When I reverted to previous version, the problem went away. -
Courtney commented
Downloaded the new Indesign 2025 and noticed that it is delaying every time I go to select text or scroll to a different page.
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Eugenio Maria Falcone commented
Last update Indesig 25 slowed down a lot. Slow scrolling and typing correspondence between keyboard and software response. Very bad!