186 results found

1. InDesign v15.1 slow to open and poor performance generally

   Another decrease in performance between v15.0 (whcih was already very slow compared to v14) and v15.1 on Windows 10 x64 with a very high-spec workstation.

   Particularly frustrating is when you click on the icon in the taskbar to launch the app it appears as though nothing has happened and takes 30 seconds or so before the splash screen appears and the app appears to have launched. By which time you usually tried launching it again a few times!

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We are reviewing the issue.
   -InDesign Team

2. Extensions isn't working on the last Indesign versions

   Using Indesign 2019 or 2020 on the MacOS, trying to install any extension, opening the menu Window > Extensions > Selecting an extension: nothing happens.

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are reviewing it.

   -InDesign Team

3. Export PDF crashes InDesign

   Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

   InDesign 14.0.3 running on Catalina OS.

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   Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We’ve been able to reproduce the issue and it is currently under investigation.

   Customers facing a similar issue, please share the document(s) with sharewithid@adobe.com.

   —
   Adobe InDesign team

4. objects do not snap to objects within a group

   When scaling or repositioning objects contained within a group, the object should snap to other objects within that group (when smart guides are enabled)

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   2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Thanks for reporting this issue.
   We’re currently reviewing it.

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   Adobe InDesign team

5. Footnote marker is replaced with an unknown character if preceded by a character with a specific Unicode pattern

   Footnote marker is replaced with an unknown character if preceded by a character with a specific Unicode pattern. Unicode pattern is U+##1a. Here are some of those characters:

   U+011a
   U+021a
   U+031a
   U+041a
   U+051a
   U+061a
   U+071a
   U+081a

   You could try the attached test file for placement in to an InDesign document. Unicode of the character following the footnote marker is : U+011a

   This happen when file format of the file is either RTF or DOC. Its not a issue with DOCX.

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue
   We are reviewing the bug

6. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

   Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
   I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

   indesign 14.0.1
   Windows 7 version 6.1
   printer : Adobe PDF

   Here is the error log :

   %%[ ProductName: Distiller ]%%
   %%[Page: 1]%%

   %%[ Error: invalidrestore; OffendingCommand: restore ]%%

   Stack:

   -save-

   %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
   %%[ Warning: PostScript error. No PDF file produced. ] %%

   it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...

   My print settings are in the text file attached to this post

   Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
   I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

   indesign 14.0.1
   Windows 7 version 6.1
   printer : Adobe PDF

   Here is the error log :

   %%[ ProductName: Distiller ]%%
   %%[Page: 1]%%

   %%[ Error: invalidrestore; OffendingCommand: restore ]%%

   Stack:

   -save-

   %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% … more

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   11 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   We have been able to reproduce the issue and it is currently under investigation.

   Customers facing similar issue, please share the document with santalwa@adobe.com

   Regards
   InDesign Team

7. Import PDF Comments not working correctly for Tables.

   PDF comment import not working accurately on tables

   1. ID 14 Mac
   2. Import PDF comments to layout including simple 2-column tables in which an entire row is marked as deleted/struck through
   3. Expected that the entire row would be deleted upon acceptance of edit via PDF Comments palette
   4. In fact Accepting edit only deletes the contents of the first cell of the row, leaving the orphaned data behind.

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   Under Review  ·  2 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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8. InDesign opens destination folder when exporting.

   My InDesign opens the destination folder when exporting PDF-files. In my work I export files daily and I have to export them separately. So when I do this, after the export has completed successfully, the destination folder opens up automatically, which is very annoying. I can't seem to find any place, where I can turn this off. I can only turn it ON, if I don't export separately.

   1. brand new update CC 2019
   2. Create a document with more than 2 pages. Export all the pages separately.
   3. That it exports the pages separately into the destination folder without having the need to watch them in that folder (I use Bridge).
   4. It opens the destination folder in a new folder window.

   My InDesign opens the destination folder when exporting PDF-files. In my work I export files daily and I have to export them separately. So when I do this, after the export has completed successfully, the destination folder opens up automatically, which is very annoying. I can't seem to find any place, where I can turn this off. I can only turn it ON, if I don't export separately.

   1. brand new update CC 2019
   2. Create a document with more than 2 pages. Export all the pages separately.
   3. That it exports the pages separately into the destination folder without having the need… more

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting the issue. We will look into this

   -Aman

9. CC library color swatches doesn't work with table cells.

   Applying a color from CC library to table cell does not work.

   Reproduce:

   1. Select a cell in the table
   2. Click on the color from the CC libarry

   Expected - cell (fill/stroke switchable by pressing X) is recolored to the clicked color
   Observed - nothing happens.

   7 votes

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   6 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Under Review  ·  Anasuiya Gupta responded

   Hi Dixy

   Thanks for reporting the issue.
   This is a known issue and is currently under review.

   Regards
   Anasuiya Gupta

10. Anchored frame looses the XML tag information as soon as anchor is released/anchor point is moved forward.

    Steps to reproduce

    1. Create an anchored text/graphic frame with some inline text/image. Tag the frame with some XML Tag (say 'tag1').

    2. Now release the anchor.

    Expected output
    - On releasing the anchor, there should be no changes in the XML tag on frame.

    Actual output
    - On releasing the anchor, the frame gets untagged.

    Additional note: Similar thing happens when anchor is moved forward to another position in inline text. In this case also, frames gets untagged

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    Under Review  ·  Anasuiya Gupta responded

    Hi

    Thanks for reporting the issue. It is currently under review.

    Regards
    Anasuiya Gupta

11. "Update Library Item" option missing in context menu of Libraries

    I am trying to update a library item. It's a previously created library item that I've made changes to. There used to be a contextual menu item called "Update Library Item" but it's gone.

    When resetting the prefences with Shift+Option+Command+Control at the start of InDesign or (for me) uninstalling and reinstalling a certain plugin, that menu item appears again.
    One user found out this:
    Renamed Adobe Indesign folder in ~/Library/Caches. That did the trick for me !!
    For the ultimate test, I put back the "old" Adobe Indesign folder and the issue was back again.

    Link to the old forum thread: https://community.adobe.com/t5/indesign/update-library-item-missing/td-p/10193293?page=1

    To me this is not an issue that should be fixed by the user in such a way.
    That menu item shouldn't disappear in the first place. That's why I'm opening a bugreport.

    Attached are Screenshots of the issue.

    I am trying to update a library item. It's a previously created library item that I've made changes to. There used to be a contextual menu item called "Update Library Item" but it's gone.

    When resetting the prefences with Shift+Option+Command+Control at the start of InDesign or (for me) uninstalling and reinstalling a certain plugin, that menu item appears again.
    One user found out this:
    Renamed Adobe Indesign folder in ~/Library/Caches. That did the trick for me !!
    For the ultimate test, I put back the "old" Adobe Indesign folder and the issue was back again.

    Link to the old forum… more

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We will review the bug shortly

    -InDesign Team

12. Indents incorrect when importing Word document

    When importing a Word document that contains some indented paragraphs, the left indent being set to 5mm in Word (for example), once placed in InDesign, these 5mm indents typically show as 4.992mm. This would not neccesarily be a problem except that Find/Change in InDesign will not recognise an indent to 3 decimal places and therefore this cannot be located easily and fixed. This is proving to be a big problem in my workflow as I cannot automate the process of re-styling these paragraphs using InDesign Paragraph Styles with Find/Change. This bug occurs whatever measurement system is used, i.e. mm, inches, pts etc. Version of InDesign used: 14.0.3 although the same problem exists back to CS6 at least.

    When importing a Word document that contains some indented paragraphs, the left indent being set to 5mm in Word (for example), once placed in InDesign, these 5mm indents typically show as 4.992mm. This would not neccesarily be a problem except that Find/Change in InDesign will not recognise an indent to 3 decimal places and therefore this cannot be located easily and fixed. This is proving to be a big problem in my workflow as I cannot automate the process of re-styling these paragraphs using InDesign Paragraph Styles with Find/Change. This bug occurs whatever measurement system is used, i.e. mm, inches,… more

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thanks for reporting this issue.
    We are going to review it shortly.

    —
    Adobe InDesign team

13. Shortcut for duplicate in InDesign doesn't work on MacBook Pro

    The keyboard shortcut for Duplicate (option+command+shift+D) in Indesign 14.0.1 doesn't work on my MacBook Pro (OSX 10.14.3).
    The work around is to either Alt+Drag or to select the item, select the Edit Menu and then hit the shortcut.

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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thanks for reporting this issue. We’re currently reviewing this.

    —
    Adobe InDesign team

14. AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1

    I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
    Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
    Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
    I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?

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    6 votes

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    13 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thanks for reporting the issue to us. We are currently investigating the issue.

    Adobe InDesign Team

15. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached Columns_52.xlsx with range "A1:E5", for example.

    Adding/removing a column (attached Columns_27.xlsx file) avoids the error.

    Versions of Adobe InDesign:
    CS6 through CC 2018.0, Windows and macOS

    Test files and screenshot of error attached.

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached… more

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16. Anchored text box in a table cell with text threads crashes when cutting

    As the title says. It sounds similar to past bugs.

    First, create a text box and add a table.
    Create a separate, new text box and add a single character in it.
    Anchor the text box to any cell in the table.
    Enable "Show Text Threads" from the View > Extras menu.
    Selecting and attempting to cut the table will lead to a long hang and crash.

    This is on the latest version of InDesign at the moment, 17.0. I am on Windows 10 20H2 19042.1288. I can verify this occurring on two separate systems.
    I've included a video walking through the steps to reproduce the crash.

    As the title says. It sounds similar to past bugs.

    First, create a text box and add a table.
    Create a separate, new text box and add a single character in it.
    Anchor the text box to any cell in the table.
    Enable "Show Text Threads" from the View > Extras menu.
    Selecting and attempting to cut the table will lead to a long hang and crash.

    This is on the latest version of InDesign at the moment, 17.0. I am on Windows 10 20H2 19042.1288. I can verify this occurring on two separate systems.
    I've included a video walking… more

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —
    Adobe InDesign Team

17. Endnotes are tagged incorrectly when exporting to Accessible PDF from InDesign 2021

    In InDesign 2021, endnotes are not nested inside of a <Note> tag like they should be. Now only the Endnote number is in a <Note> tag and everything else is in a <P> tag. Normal behavior is to put each Endnote in its entirety within a <Note> tag. In addition, for several versions Endnotes and Footnotes are in a <Note> tag but then there's a <P> tag within the <Note> tag. The <P> tag is unnecessary and causes an error when trying to validate Accessible PDF. Please remove the <P> tag within <Note> tags when exporting to tagged PDF.

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thanks for reporting this issue.
    We’ll review this shortly.

    —
    InDesign team

18. placing text at cursor jumps in rtl in InDesign 15.1.1.103

    When placing a story at cursor using a right-to-left story frame, the cursor is in the wrong place.

    This has also been filed as Bug ID-4219127

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are reviewing it

    -InDesign Team

19. Crash when "fitting frame to content" on an inline-anchored textframe (inline or above line)

    Hi,
    Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

    I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
    I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of whitespace inbetween the smaller frames, indesign crashes immediatly.

    When adding linebreaks inbetween the anchored textframes inside the main one, the "fitting frame to content"-action works fine.

    Attached is a video of the problem.
    If you have any questions feel free to ask.

    Please fix the problem.
    My company is using this textframe-in-textframe solution as templates to automatically populate the frames with text using a script. When executing that script Indesign crashed and we had to go look for the issue. Fixed the templates by adding linebreaks.

    I added my bugreport on another Bug that seemed similar but after reviewing it it seems like it's a separate bug: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39398323-anchored-textframe-with-auto-sizing-auto-adjusting
    Maybe it's still helpful...

    Hi,
    Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

    I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
    I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of… more

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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thank you for reporting this issue.
    We’re reviewing this shortly.

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    Adobe InDesign team

20. Variable fonts broken with World Ready Paragraph Composer

    Using the World-ready composer essentially breaks the glyph width interpolation of Variable Fonts. The outcome is that text set in a Variable Font will receive the Variable Font's default style's horizontal glyph widths for any axis location, resulting in unusable overlap or gaps.

    Attached you find a sample Indesign file with comparison and a screenshot thereof. This happens with any Variable Font I have tested so var, but to complete the same test case as included, download https://github.com/adobe-fonts/source-sans-pro/releases/download/3.006R/source-sans-pro-3.006R.zip and install VAR/SourceSansVariable-Roman.otf as well as OTF/*.otf files.

    Link to Indesign file: https://www.dropbox.com/s/h8fpld7ks7k8rb4/bug-report-variable-font-world-ready-composer.indd?dl=0

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are reviewing it

    -InDesign Team