7092 results found

1. refresh all stories not working correctly

   InDesign 2020 v15.0.3 running on Mac Catalina.
   When I type command-option-/ to refresh stories the refresh seems to go into a toggle mode swapping back and forward between correct and incorrect layouts. Very difficult to know if the correct version is working. Similar to the 2017 bug where table headers disappeared but even WORSE as the usual fix does not work consistently. Have to manually check EVERY page of document before sending to client as layout goes crazy.

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2. Infinite loading menu

   My indesign application will not load after launching the app how can this be fix?

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   0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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3. Buttons

   Alignment of buttons - works when vertical, but not when horizontal

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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4. InDesign 15.0.2 won't open

   The new 15.0.2 version on a Mac will continue to bounce and not open. The splash screen doesn't show and the app will not respond. I have let the app try to open for an extended period of time, but after 10 minutes of just bouncing and not opening, the app has to be force quit.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   Hi,
   As confirmed by the user, The issue is resolved.
   The issue was related to few bad fonts housed within the system fonts folder..

   Regards
   InDesign Team

5. Source Sans Pro latest version's properties have changed

   The latest version of Source Sans pro (version 3.006) appears to start lower down text frames than the previous version did which messes up months worth of existing projects. When I go to edit the copy, it all shifts down the text box by a few millimetres.

   In the attached image you can see two of the same text boxes - one is correct, and one has shifted down due to the font updating.

   I've spoken with InDesign support who said to log the issue here.

   As a temporary fix I have downloaded version 2.040 of the font from Github and this works perfectly.

   The latest version of Source Sans pro (version 3.006) appears to start lower down text frames than the previous version did which messes up months worth of existing projects. When I go to edit the copy, it all shifts down the text box by a few millimetres.

   In the attached image you can see two of the same text boxes - one is correct, and one has shifted down due to the font updating.

   I've spoken with InDesign support who said to log the issue here.

   As a temporary fix I have downloaded version 2.040 of the font from Github… more

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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6. 270 degrees rotation changes image shapes

   When placing an image from Illustrator (like an .ai or .eps) and rotating it 270 degrees will turn round corners into sharp corners. this only happens with 270 degrees rotation not with 269 or 271. Not even with 270,1 or 269,9. This was on InDesign CC 2020 version 15.0.

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   3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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7. Indesign 2020 file opens off screen and HUGE

   I am using Windows 10, I upgraded to indesign 2020 and even before this my files open off screen and much larger than my monitor. I thought this would have been fixed in the 2020 version. Anyone know a fix for this?

   So I tried everything even working full screen, and files still open HUGE, like 2 monitors worth, and off the screen. I attached a shot of how files open when, desktop is in view with no background screen, and in full screen.

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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8. Black swatch in cell diagonal line is not overprint

   In Table and Cells, stroke color default swatch is [Black]. In this case, overprinting is set even if the overprint check box is off.
   However, the diagonal line does not set the overprint even if [Black] swatch is applied.
   This is not set unless the check box is checked, so it must be the same as stroke because it behaves differently from stroke.

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Could you share more details about this issue, like screenshots, test files, etc.?
   Send them to sharewithID@adobe.com

   —
   Adobe InDesign team

9. open a file window

   Hi. I'm running on InDesign 15.0.3 on macOS Catalina 10.15.5

   I was editing a file when suddenly InDesign crashed. A crash report was submitted and no harm was done. I proceeded to open InDesign and everything seemed fine with one exception. When I go File > Open, the Open a File window color theme does not match the interface color theme I've chosen (which is set to Dark). I tried changing to all the other color themes and it remained the same. Then I went into my OS system preferences and made sure my appearance has Dark chosen for all menus.

   Still the same. I then uninstalled and reinstalled InDesign. Still the same issue. I went into Ae, Ps, Ai, and Photoshop was the only application that had the correct matching theme. I knew this UI design wasn't intentional because I used these applications daily and this all happened a day ago after InDesign had crashed. Attached are screenshots of the issue. Please review and advise. Thank you.

   Hi. I'm running on InDesign 15.0.3 on macOS Catalina 10.15.5

   I was editing a file when suddenly InDesign crashed. A crash report was submitted and no harm was done. I proceeded to open InDesign and everything seemed fine with one exception. When I go File > Open, the Open a File window color theme does not match the interface color theme I've chosen (which is set to Dark). I tried changing to all the other color themes and it remained the same. Then I went into my OS system preferences and made sure my appearance has Dark chosen for all… more

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10. can't delete all OR multiple missing links at once?

    break, remove, delete all OR multiple missing links at once? I thought it used to be able to do this -- I can't find it anywhere in 2019 or 2020.

    If not, why the heck not? It's obviously a useful feature. And I can't find anything anywhere using multiple search engines.

    and NO I do not want to watch a video that may or may not answer the problem -- I want to scan a page of text & images to see if it is relevant since no titles appear -- they're all about updating or repairing.

    I want to remove/delete every missing link AND the image frame for the missing link ALL at one time, batch remove, batch delete -- whatever the terminology is. All at once.

    HOW????

    break, remove, delete all OR multiple missing links at once? I thought it used to be able to do this -- I can't find it anywhere in 2019 or 2020.

    If not, why the heck not? It's obviously a useful feature. And I can't find anything anywhere using multiple search engines.

    and NO I do not want to watch a video that may or may not answer the problem -- I want to scan a page of text & images to see if it is relevant since no titles appear -- they're all about updating or repairing.

    I want to… more

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11. hangs on export to epub3

    I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

12. Impossible to modify the text

    When reopening an iD file, it is impossible to select and modify the text inside the text boxes.

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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13. Indesign link

    ndesign links all look fine in links folder. None missing. Next day when I open the file I get this message when exporting to PDF. Have to relink when already linked. Or if that doesnt work. Resave photoshop file and then appears perfect in indesign

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    4 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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14. The dropdown menu in the Buttons & Forms panel in InDesign 15.0.3 for Type and Event does not work. Mac OS 10.15.5 Catalina

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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15. Text frame rules dialog

    To Adobe:

    do you find the color drop-down in the insert column rules dialog wide enough?

    The whole contour group box is not perfectly arranged...

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    5 votes

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the recently released update to InDesign version 15.0.3.

    Please update to this version to get the fix.

    — Adobe InDesign team

16. Source Serif Pro font baseline not consistent

    I'm using Indesign 15.0 on MacBook Pro (Retina, Mid 2012) running Mojave version 10.14.6

    I'm experiencing a bug with the Source Serif Pro font , which I use extensively in a particular project.

    I open an existing document, and the text in Source Serif Pro looks as you'd expect it to. When I start to edit the text however, it all jumps down as if the baseline settings of the text frame has been changed (although checking in the settings confirms they haven't been).

    Copying and pasting the frame, or the text into a new frame, doesn't help.

    It only happens with Source Serif Pro (all weights) - if I change the font, even to other Adobe Fonts it doesn't happen. It also happens in new documents.

    It may be worth mentioning that a colleague works on the same Indesign files on a PC (we share the files via Dropbox) but he doesn't experience the issue.

    We both share another related bug with Source Serif Pro in that quotation marks just display as 'straight' even though 'use typographer's quotes' is turned on in preferences. This can't be fixed through the Glyphs panel either.

    My feeling is it's something to do with this particular font being used a lot over 2 different platforms.

    Thanks

    I'm using Indesign 15.0 on MacBook Pro (Retina, Mid 2012) running Mojave version 10.14.6

    I'm experiencing a bug with the Source Serif Pro font , which I use extensively in a particular project.

    I open an existing document, and the text in Source Serif Pro looks as you'd expect it to. When I start to edit the text however, it all jumps down as if the baseline settings of the text frame has been changed (although checking in the settings confirms they haven't been).

    Copying and pasting the frame, or the text into a new frame, doesn't help.

    It only… more

    4 votes

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi
    We are looking into the issue.
    Seems there is some discrepancy in font information of the font present in Typekit and that on Google fonts.

    Thanks

17. Unable to package files - program freezes creating IDML

    Unable to package documents since 14.0.2 x64 update. Freezes on create IDML. When you try to cancel app hangs. Have to crash service to get the app to close.

    Windows 10 - 1809 17763.437

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    19 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are reviewing it

    Thanks

18. New Document Window Zoomed/Cropped

    New document window opens zoomed in.

    Some options for opening a document (right hand side) are not visible and can't be selected as they are off-screen.

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19. [ID-4216893]Interactive PDF go to destination not working

    Using InDesign CC 2019 14.0.1

    I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

    Go to previous page
    Go to next page
    Go to destination linking to the contents page

    The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

    When exported as an interactive PDF the Next Page, Previous Page, contents bookmarks and URL hyperlinks all work as expected, but the contents button using Go to Destination appears to do nothing.

    I tried using a bookmark, hyperlink destination and text anchor and none worked in Go to Destination once exported. I also tried both On Release or Tap and On Click as the event with no success.

    I tried setting up a brand new document just with a button using Go to Destination linking to a bookmark on release or tap and this worked when exported. I moved the pages of the report across to the new document, it stopped working.

    I started again with a new document and Go to Destination button. Again worked on export. I added Next and Previous page buttons, stopped working.

    We have three other documents currently live in the studio which use Go to Destination buttons. One is working on export. Two are not working. Of those two, one includes Next and Previous buttons, one does not and only contains Go to Destination buttons. My file is an update of a file created in an older version of InDesign. The other three are brand new documents created in the latest version of InDesign.

    When we have had problems with interactive functions not exporting in the past, we have been able to save the files as IDMLs then export from there with success but this is also not working anymore . The work around we currently have is to edit the button within Acrobat itself, but this is tedious given the original buttons were all on the master page and should be an easy export.

    Screenshots attached of the action that is exporting with Go to Destination when opened in Acrobat. Also a screen shot of the button set up (file name redacted)

    Using InDesign CC 2019 14.0.1

    I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

    Go to previous page
    Go to next page
    Go to destination linking to the contents page

    The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

    When exported as an interactive… more

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    26 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2025(v20.1.0.071) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

20. I can't open any file after upgrading to Catalina 15.10.1

    Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
    Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
    I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave system) as soon as possible because I cannot work in this situation.
    My Mac is an iMac 4,2 GHz Intel Core i7 quad-core (16 GB 2400 MHz DDR4)
    Thank you in advance, Niki

    Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
    Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
    I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave… more

    6 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the update process.

    —
    Adobe InDesign Team