7548 results found

1. placing illustrator images

   One of my students was having an issue when placing a native AI file inside InDesign 21.0 that the graphics became distorted. His image was not very complex. He had a some columns and rows of circles that display and print in a totally different way then they are in the Illustrator file, and some white shapes he had on top of a solid color area disappeared. Everything is fine in Indesign when it is first placed, but if he goes back into Illustrator makes a change and then updates the modified link, that is when the change occurs. The only work around we found was saving the Illustrator file as an older version of Illustrator and then using that file in InDesign. I've never seen anything like this.

   One of my students was having an issue when placing a native AI file inside InDesign 21.0 that the graphics became distorted. His image was not very complex. He had a some columns and rows of circles that display and print in a totally different way then they are in the Illustrator file, and some white shapes he had on top of a solid color area disappeared. Everything is fine in Indesign when it is first placed, but if he goes back into Illustrator makes a change and then updates the modified link, that is when the change occurs. The… more

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please send the following information to sharewithID@adobe.com :

   • Reproducible Steps – What were you doing when the issue occurred?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

2. imported mp4 showing as lines and not allowing poster frame

   When importing an MP4 the frame no longer shows the first frame image, it shows diagonal blue lines. A poster frame can also no longer be set.

   I've tried opening an old Indesign file that had an MP4 with a poster frame set and reimport the exact same MP4 next to it and it seems that the original MP4 works as expected, however the newly imported version of the same file doesn't show an image of the video and a poster frame cannot be set.

   Please find an example screenshot of this uploaded, showing the original MP4 working as expected (on the right, imported before the current version of InDesign), and the same file imported in the same way showing only a box with diagonal lines and no ability to set a poster frame (on the left of the uploaded screenshot).

   The version of InDesign is 21.0.

   When importing an MP4 the frame no longer shows the first frame image, it shows diagonal blue lines. A poster frame can also no longer be set.

   I've tried opening an old Indesign file that had an MP4 with a poster frame set and reimport the exact same MP4 next to it and it seems that the original MP4 works as expected, however the newly imported version of the same file doesn't show an image of the video and a poster frame cannot be set.

   Please find an example screenshot of this uploaded, showing the original MP4 working as expected… more

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please send the following information to sharewithID@adobe.com :

   • Reproducible Steps – What were you doing when the issue occurred?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

3. Data Merge panel doesn't import UTF-8 data when selecting "UTF-8" encoding option

   I’m using Adobe InDesign v. 20.5.0.48 on the macOS v. 15.6.1. I have a “merge.csv” data file encoded in UTF-8 that imports into the Data Merge panel when I select “ASCII” as the encoding but, unsurprisingly, doesn’t display some special characters correctly. When I select “UTF-8” as the encoding option, which should remedy this problem, the file fails to import!

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4. Bizarre issue: footnote appearing in middle of text frame

   Never seen this one before! Changing some text to a style that uses split columns caused one of the footnotes in the text frame to jump to ABOVE the styled text. I can't even understand how this is possible given the logic of the software. See screenshot. I would like my footnotes to stay at the foot of the frame, please.

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. object moving with mouse

   When I try to move something on the screen, a big black area appears above the cursor and it goes across the whole screen. I've tried to change GPU option

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6. macOS - Corrupt file when saving

   Sometimes saving a indd file gets corrupted on macOS when running on apps on Apple's FileProvider.

   Version of Adobe InDesign: Any version of InDesign above v19.5.4
   Steps to reproduce the issues:
   * Have a file on the cloud based on Apple's FileProvider;
   * Open an InDesign file;
   * Make some changes and save;

   Expected result: File is saved, not corrupted and uploaded to cloud;
   Actual result: File sometimes is corrupt

   The error we receive is in attachment screenshot:
   "Cannot open "18AnalysisNexusAlaskaLPGPDynamicJun25.indd".
   The file "18AnalysisNexusAlaskaLPGPDynamicJun25.indd" is
   damaged (Error code: 4)."

   There are no crashes on InDesign

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7. Review link fails to update if other documents are open in InDesign

   When multiple documents are open in InDesign, attempting to update the review link triggers an error message: 'An error has occurred.' The review link will only update if no other documents are open.

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8. Subject: Why Did You Break the Zoom Tool in InDesign?

   Subject: Why Did You Break the Zoom Tool in InDesign?

   Dear Adobe Team,

   Can someone please explain why the Command + Space + drag-to-zoom behavior in InDesign was altered? This used to be a seamless, intuitive part of the workflow — one of those tiny things that made a big difference for power users.

   Now, depending on the version or OS, it either doesn’t work, lags, or flat-out refuses to cooperate unless I perform keyboard yoga. This is not an improvement. This is disruption disguised as innovation.

   I’m not asking for a new feature. I’m asking you to restore a basic function that worked perfectly well for decades. Was there truly a wave of users begging you to complicate the zoom tool?

   Please bring back the classic Command + Space + drag zoom behavior. Some of us have muscle memory older than your interns.

   Sincerely,

   Kim Fowler
   Longtime Adobe User & Disappointed Zoomer (the shortcut kind)

   Subject: Why Did You Break the Zoom Tool in InDesign?

   Dear Adobe Team,

   Can someone please explain why the Command + Space + drag-to-zoom behavior in InDesign was altered? This used to be a seamless, intuitive part of the workflow — one of those tiny things that made a big difference for power users.

   Now, depending on the version or OS, it either doesn’t work, lags, or flat-out refuses to cooperate unless I perform keyboard yoga. This is not an improvement. This is disruption disguised as innovation.

   I’m not asking for a new feature. I’m asking you to restore a… more

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9. Writing in Arabic is not possible in the new version

   In the new version, it looks that writing in Arabic is not possible (the letters are not connected). Is this a bug? I tried to reinstall the new version and I already have my other Adobe products and account set to "English support Arabic" in languages

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please send the following information to sharewithID@adobe.com :

   • Reproducible Steps – What were you doing when the issue occurred?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

10. [ID-4272219]Text Threads disappear on adding text frames to Flex Layout

    Hello,
    I have noticed that when a file with text/frame threads is used in a Flex layout group, when exporting to idml these threads are broken.
    I am using the Middle East version.

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

    —

    Adobe InDesign Team

11. [ID-4272200] In case of using Flex layout Reverse layout is not flipping RTL contents correctly

    It seems that when using Flex Layout, when you run "Reverse layout" in the Middle East version, the first text frame on the Flex Layout "group" doesn't flips correctly

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

    —

    Adobe InDesign Team

12. add opacity cell option for tables

    Can you add a case "opacity" in this menu (see screenshot in french)

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    0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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13. Unable to select multiple objects

    Yesterday InDesign 21.0 was forced upon me and it is nothing but issues.
    This very annoying issue is that I can't select multiple objects. I click one, I hold shift to select another one - and it deselects the first one. I have tried every possible combination of keys, and multiple restarts. I can only select multiple objects by dragging across them, which does not work for all layouts, or by using CMD-A.

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    As confirmed by the user, the issue is resolved with the latest InDesign 2026(v21.0.0.192).

    —

    Adobe InDesign Team

14. Properties panel will not go away

    Yesterday InDesign 21.0 was forced upon me and I've had nothing but troubles since.
    This specific bug is extremely annoying - I cannot get rid of the Properties panel. I have always used Essentials Classic layout, and I do not want the Properties panel. I close it. With each new file I open - the panel reopens. I cannot get it to go away.
    Make it go away, please.

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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15. Recurring connectivity issue with InDesign

    Hi Support Team,

    We are experiencing a recurring connectivity issue with Adobe InDesign. The same error message has appeared again, and I’m unable to open the program. My internet connection seems to be working properly, so I don’t believe that’s the cause of the problem.

    My Adobe membership/subscription is still active, and all other Adobe applications are functioning normally. This suggests that the issue isn’t related to the license itself.

    Could you please advise on what might be causing this and how to resolve it?

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    First logout from your creative cloud client, reboot your computer (cold boot) and then login with your Adobe ID again.

    If this doesn't help try to reset the CC app by following the steps below:

    Bring the CC app in the foreground the press:

    • Win: Ctrl + Alt + R
    • Mac: Cmd + Opt + R

    If this doeswn't help try the steps below:

    • Sign out from the Adobe Creative Cloud desktop application (Sign in and sign out to activate Creative Cloud apps)
    • Browse to the location: [System Drive]:\ProgramData\Adobe
    • Rename the 'SLStore' folder to 'SLStore_old'
    • Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe
    • Rename the 'SLCache' folder to 'SLCache_old'
    • Sign in to the Adobe CC desktop app

    You may also try below steps:

    Close all Adobe apps and make sure no Adobe processes are running in Task Manager.

    1. Make sure that Hosts file does not contains Adobe URL entries with Loop back address 127.0.0.1 .
    2. Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

    • Type in "Appdata" hit 'Enter' key.
    • It will open Appdata folder.
    • Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete " Opm.db" file.

    Once you had deleted Opm.db file , Sign in to Adobe Creative Cloud app using Valid Email ID and check.

    If this fails the next step is to try a repair of the CC client. See here: Adobe app installation stuck

    If this also doesn't help the nest step is to uninstall/reinstall per linked document above.

    You can also check the following socuments. There are a lot of steps to check. Especially take a look into your HOSTS file.

    Purchased Creative Cloud apps appear as trial versions

    How to resolve connection errors with Creative Suite applications

    Reference Thread: https://community.adobe.com/t5/photoshop-ecosystem-discussions/error-18000/m-p/15295508#M884537

    First logout from your creative cloud client, reboot your computer (cold boot) and then login with your Adobe ID again.

    If this doesn't help try to reset the CC app by following the steps below:

    Bring the CC app in the foreground the press:

    • Win: Ctrl + Alt + R
    • Mac: Cmd + Opt + R

    If this doeswn't help try the steps below:

    • Sign out from the Adobe Creative Cloud desktop application (Sign in and sign out to activate Creative Cloud apps)
    • Browse to the location: [System Drive]:\ProgramData\Adobe
    • Rename the 'SLStore' folder to 'SLStore_old'
    • Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe
    • Rename the 'SLCache' folder to 'SLCache_old'
    • Sign in to the Adobe CC desktop app

    You may also try below steps:

    Close all Adobe apps and make sure no Adobe processes are running in Task Manager.

    1. Make sure that Hosts file does not contains Adobe… more

16. Accessible PDF exports paragraph lines in individual content containers

    Steps:
    1. Create a simple InDesign file, and type in a paragraph on several lines, apply any paragraph style
    2. Export to a tagged PDF and examine the <P> tag in the Tags pane

    Expected result: The entire paragraph is in one content container

    Actual result: Each line of text is in its own content container. The paragraph is really hard to read in the PDF when pressing Down Arrow with NVDA or JAWS. This causes each line to be read separately, e.g. with NVDA the default is to have "Use screen layout" as Off.

    In InDesign lines can be quite short because of the layout, making this a significant usability concern, because users can't read the text as expected with settings that work well in other PDFs or the web. They are forced to figure out alternate settings/navigation options just to read a paragraph.

    When I export a paragraph on multiple lines from Microsoft Word it is placed in a single content container in the <P> tag in PDF.

    I am using InDesign 20.2.

    Older version of this issue: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33755254-accessible-pdf-exported-from-id-contains-spans-in

    Thank you in advance for looking into this!

    Steps:
    1. Create a simple InDesign file, and type in a paragraph on several lines, apply any paragraph style
    2. Export to a tagged PDF and examine the <P> tag in the Tags pane

    Expected result: The entire paragraph is in one content container

    Actual result: Each line of text is in its own content container. The paragraph is really hard to read in the PDF when pressing Down Arrow with NVDA or JAWS. This causes each line to be read separately, e.g. with NVDA the default is to have "Use screen layout" as Off.

    In InDesign lines can be… more

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17. Duplicate files opening from the Book utility

    InDesign CC2025 v20.5 / Mac Sequoia 15.6

    Opened all the documents from the Book utility then using the Book utility to navigate between them. Unlike previous versions, the CC2025 version is opening duplicates of the document instead of navigating to the one that is already open.

    I checked the same file in the older version of InDesign, CC2024. It worked correctly.

    I have been using InDesign for 17 years and have always opened or navigating to the documents from within the book utility. This is the first time in all these years that I've had this issue. I didn't realize this at first. You don't necessarily see it happening. But when I was closing the individual documents, I noticed that I had 4 times the number of documents open than I should have.

    Note: My files are on my laptop, not the network. And I am the only person working on them.

    Consulted the internet. It stated the following:
    This behavior of opening duplicates or files as read-only when working with InDesign book files, particularly in collaborative settings, has been reported as a bug in recent InDesign versions, including CC 2025.

    Here's a breakdown of the issue and potential workarounds:
    The problem
    InDesign book files are designed for collaborative work, allowing multiple users to access and edit different documents within the book. The software is supposed to show a lock icon next to a file if it's already open by another user, preventing others from opening it and making it read-only for them.

    However, in versions like InDesign CC 2025 (and potentially 19.4), this functionality is reportedly broken. The software allows multiple users to open and save changes to the same file simultaneously, leading to the creation of duplicate files.
    This issue also manifests as files opening as "unsaved" specifically when launched from the Book panel, even though they open correctly from other locations, according to the Adobe Community.

    InDesign CC2025 v20.5 / Mac Sequoia 15.6

    Opened all the documents from the Book utility then using the Book utility to navigate between them. Unlike previous versions, the CC2025 version is opening duplicates of the document instead of navigating to the one that is already open.

    I checked the same file in the older version of InDesign, CC2024. It worked correctly.

    I have been using InDesign for 17 years and have always opened or navigating to the documents from within the book utility. This is the first time in all these years that I've had this issue. I didn't realize… more

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    1 comment  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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18. Lag in 20.0 and higher

    The lag in 20.0 and its updates is hard to stomach. We pay a lot for this app and it is VERY difficult to work with these issues. Evey time I click on something in a document - no matter how large a file - there is lag. Text boxes, images, color shapes/boxes. I have a brand new Mac Studio with Apple M2 Ultra and 128GB Memory - I have more than enough power to support your app. PLEASE FIX THIS ISSUE. I have tried all of the troubleshooting offered to no avail, and I shouldn't have to trouble shoot to make it function properly.

    The lag in 20.0 and its updates is hard to stomach. We pay a lot for this app and it is VERY difficult to work with these issues. Evey time I click on something in a document - no matter how large a file - there is lag. Text boxes, images, color shapes/boxes. I have a brand new Mac Studio with Apple M2 Ultra and 128GB Memory - I have more than enough power to support your app. PLEASE FIX THIS ISSUE. I have tried all of the troubleshooting offered to no avail, and I shouldn't have to trouble shoot… more

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19. Effects not working

    InDesign 20.5
    Inserted an image
    Trying to apply effect - soft light to the image and the image disappears
    The only effects working are Multiply, High Light, Darken, Difference, and Luminosity

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20. Share for review suddenly aligned left

    Since a few weeks ago (maybe longer) I've noticed that when viewing documents in Share for Review (I think this happens in Illustrator as well as InDesign) everything is aligned to the left of the screen. I'm pretty sure it used to be centered. I don't think this is a browser-specific issue - I first noticed it in Microsoft Edge but saw the same thing when I opened in Firefox.

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    0 comments  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
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