7256 results found

1. Placed TIF files export as grey boxes when exported to PNG format

   InDesign 19.5, macOS 14.6.1, Apple M1 Max chip

   1. With no document open, set the default view to "Fast" by choosing View > Display Performance > Fast Display.

   2. Create a new document, and place a TIF image on the page.

   3. Choose File > Export, and select PNG for the export format.

   The TIF image will export as a gray box. It should export as the actual image. Even if you choose View > Display Performance > High Quality Display and export again, the TIF image will still export as a gray PNG.

   If you close the file, change the InDesign default display to High Quality, and then reopen the InDesign file containing the TIF image, the image exports properly to PNG format.

   InDesign 19.5, macOS 14.6.1, Apple M1 Max chip

   1. With no document open, set the default view to "Fast" by choosing View > Display Performance > Fast Display.

   2. Create a new document, and place a TIF image on the page.

   3. Choose File > Export, and select PNG for the export format.

   The TIF image will export as a gray box. It should export as the actual image. Even if you choose View > Display Performance > High Quality Display and export again, the TIF image will still export as a gray PNG.

   If you close the file, change the InDesign default… more

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   1 comment  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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2. Not able to set default font when it comes from Adobe Fonts library

   Purista font family is installed but when I try tu pick it from menu as default font (in type panel or top app menu) it is visible in brackets with name changed - as a missing font.

   When I create a document it is still missing (screenshot _31). Then I have to reactivate adobe fonts by turning off Adobe fonts for a while (screen _32) and after it it works like it should (screen _33).
   Plase help with this issue.

   InDesign 20.3.1 x64
   Windows 11 Pro 24H2 26100.3476

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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3. Adobe Fonts: Garamond Premier Pro 'Regular' is buggy, keeps disappearing in Indesign

   Hi there,

   Adobe Fonts is already fairly buggy and annoying, but InDesign also keeps losing added fonts. (InDesign 20.0.1 x64)

   In the drop down font list in InDesign, it splits fonts in the same Add Family into different groups, without giving the groups any kind of unique name so that you can tell which is which, and at the same time, it won't add both groups to the top recently-used section, such that you have to scroll down to find the missing group (and the font you just used), while having to then guess which group is the missing one. If you guess wrong, you're jumped back to the top and have to go scrolling again (or type in the font name, but the menu formatting becomes illegible then, in the sense that names are cut off and there's no longer any hierarchy, such that now you're squinting through a very long, cut-off menu, trying to find your font. It'd be helpful if the drop-down list still had some hierarchy while typing the font name, like it does when you're just scrolling through it)

   Even worse, it's having trouble finding certain added fonts, even though the whole Add Family was installed from Adobe Fonts.

   Garamond Premier Pro 'Regular' keeps disappearing in InDesign, even though the other fonts work. Medium is fine, it's the Regular that it's unhappy about. Perhaps should have been called Roman?

   (Garamond Premier gets split into a group of 22 fonts and a group of 11 Display fonts. So for example, the (22) group gets added to the recently-used fonts, but the (11) group does not, even though Display fonts are also being used. The 'Regular' font has gone pink repeatedly, even though Adobe Fonts thought it was installed. Tried removing and adding back, and InDesign has still been unable to find it)

   Thank you!

   Hi there,

   Adobe Fonts is already fairly buggy and annoying, but InDesign also keeps losing added fonts. (InDesign 20.0.1 x64)

   In the drop down font list in InDesign, it splits fonts in the same Add Family into different groups, without giving the groups any kind of unique name so that you can tell which is which, and at the same time, it won't add both groups to the top recently-used section, such that you have to scroll down to find the missing group (and the font you just used), while having to then guess which group is the missing one.… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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4. Opentype Superscript not displaying properly in 2025 on Mac M1

   Footnote references set to Opentype: Superior dont display properly in 2025 on OSx

   File displays fine in 2022

   This is using ID footnote references, so the footnote number (123) is ONE character

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   1 comment  ·  Others  ·  Delete…  ·  Admin →
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5. Email hyperlinks work once, but cease to work after clicking envelope link in Hyperlinks Palette

   When clicking an email link in the Hyperlinks Palette, the email does, in fact, spawn my mail application (Mac Mail) and the email and subject line are correct.

   However, when I return to Indesign to further edit the email link, and then I double click on that hyperlink in the Hyperlinks Palette, the email is no longer visible...it drops out.

   Additionally, the email is not available from the list of links (those links, BTW, are not shared links).

   And...the link, when I double click it, changes position in the list of hyperlinks, making it difficult to track what link you're trying to edits. This is particularly vexing when you're trying to edit auto-converted URLs which have names like "Hyperlink 97, Hyperlink 98, Hyperlink 99"---when the position changes, it's not clear if your edit to the hyperlink name is reordering due to A-Z...OR, if it's just jumping around in the list for no reason.

   PLEASE FIX!!!

   Here is a link to a video I made showing the issue:

   https://www.loom.com/share/9537c83e7bba478db57f3c6cbc3b667a?sid=0386085a-201b-4919-9f6d-1ef347818c9f

   When clicking an email link in the Hyperlinks Palette, the email does, in fact, spawn my mail application (Mac Mail) and the email and subject line are correct.

   However, when I return to Indesign to further edit the email link, and then I double click on that hyperlink in the Hyperlinks Palette, the email is no longer visible...it drops out.

   Additionally, the email is not available from the list of links (those links, BTW, are not shared links).

   And...the link, when I double click it, changes position in the list of hyperlinks, making it difficult to track what link you're… more

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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6. Placing Images mac photos cant access album structure

   Hi All,

   when placing images into indesign (commmand d) then selecting images in the finder like window (technically speaking this might be the ilifemdiabrowser plugin from apple) , i cannot access the photos library album strucutre anymore. When going to movies (filme) i get the menu where i can choose the subfolders, with images (bilder) it does not work. Further, when trying to choose media (top menu on placing window) it cant access it. I suppose it is some kind of issue with adobe not getting access to the os photos system. I tried solving it in the mac settings, but it is not possible to grant indesign access to the photos library. When installing indesign i got a message asking if indesign could access downloads and desktop, but it didnt ask for other folders or places.
    
   Same issue with photoshop. Other software on the mac (pages, word) are able to access it correctly, therefore showing the album strucutre from photos.
    
   This used to work on Mac osx 12.7 and Indesign 2023
   Just updated to OSX 15.4.1 and the problem occured (tried both indesign 2023 and indesign 2025)
    
   Any ideas are much appreciated.

   Hi All,

   when placing images into indesign (commmand d) then selecting images in the finder like window (technically speaking this might be the ilifemdiabrowser plugin from apple) , i cannot access the photos library album strucutre anymore. When going to movies (filme) i get the menu where i can choose the subfolders, with images (bilder) it does not work. Further, when trying to choose media (top menu on placing window) it cant access it. I suppose it is some kind of issue with adobe not getting access to the os photos system. I tried solving it in the mac settings,… more

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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7. InDesign 2025 does not import settings from 2024 correctly

   InDesign CC 2025 does not import Keyboard Shortcuts nor Workspaces. I had to install them manually. The new “Export setting” or “Import settings” features are obviously useless (as expected).

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Applescript export and save commands not working

   InDesign 2025 - Applescript export and save commands not working.
   Tested on muliple mac OS versions

   4 votes

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   2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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9. exporting to pdf crashes ID

   I think my company just updated our licences and suddenly ID crashes when trying to export to pdf. I tried saving as a new file and exporting, it worked a couple of times, but at no point would it export over an existing (closed) pdf.

   Added to the above, my keyboard suddenly decided not to respond. I put in new batteries, but it did not work until I did a restart.

   I have tested exporting from indd, idml, both did not work. I'm re exporting as I fix errors I see in the pdf that were missed in ID.

   I tried another restart.

   No attributes have been changed.

   And still it crashes, EVERY TIME

   I think my company just updated our licences and suddenly ID crashes when trying to export to pdf. I tried saving as a new file and exporting, it worked a couple of times, but at no point would it export over an existing (closed) pdf.

   Added to the above, my keyboard suddenly decided not to respond. I put in new batteries, but it did not work until I did a restart.

   I have tested exporting from indd, idml, both did not work. I'm re exporting as I fix errors I see in the pdf that were missed in ID.

   I… more

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

10. Facing-page layouts always have one un-editable page

    If you set up facing master pages with a text frame on each, you can only set the text frame as "primary" on one of the pages. That means every other page you create from the master will be un-editable. This defeats much of the purpose of a master page, and provides no benefit.

    The only semi-workaround is to connect the two frames, but this is not always acceptable. Sometimes it is necessary to keep the stories separate.

    Screen grab of the process here: https://www.youtube.com/watch?v=WdvkLC0Lt5s

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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11. Some Cyrillic RTF files exported from Indesign are broken if a non-breakable space was used

    Indesign 20.3.1 x64 release.

    Attached is the Indesign file. Both frames are identical, except for the topmost has one non-breaking space and the bottommost has a regular space instead. The export from the top frame produces the buggy RTF (a screenshot of the glitch location is attached), while the bottom one is ok. If we put any non-breaking space there - it will fail as well.
    The bug was reported as font-dependent as well, i.e. the text set in Arial may have the bug while the text set in Minion Pro may not have it.

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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12. The Book panel disappears and can't be re-displayed.

    The Book panel is essential while working, because (as far as I know) it's the only way to sync styles across your book's files. But once it disappears (which it does frequently), there is no apparent way to redisplay it. Attempting to re-open the indb file doesn't do anything, even if you've closed all other files.

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    0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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13. Font Futura PT is not recognized by InDesign

    Font Futura PT is not recognized by InDesign, I saved it in Adobe Fonts in a library and activated it, updated Indesign to the latest version 20.3.1 and restarted my MAC. It still doesn't work.

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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14. M4 GPU support

    Using latest ID version (20.3.1) on Sequoia (15.4.1) on two different silicon Macs (Mac Mini M4, Macbook Pro M4 Pro) – neither recognizes the GPU in Indesign (greyed out in ID Setting menu). Monitors used include Macbooks internal display. Without GPU support performance is lacking but most importantly glitches are present (clicking boxes or zooming in and out does not work properly). As it is, Indesign is hardly usable. Other Adobe apps, Photoshop, Illustrator, work flawlessly and recognize the GPU.

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    0 comments  ·  Apple Silicon Support  ·  Edit…  ·  Delete…  ·  Admin →
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15. Two Monitors - UI Window Always Loads Off Screen - Can't Resize Mac OS 14.5

    This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

    When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

    There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

    However, this is an unacceptable long term fix. The Display Arrangement tool is so that you can position your monitors virtually how they are set up physically to make moving things between them intuitive and easy.

    Moving them out of alignment to accommodate one weird Adobe product issue is silly.

    Mac users with multiple side-by-side monitors is NOT a small part of the InDesign userbase. This is not a niche issue. Many many users have this basic setup. This bug has existed for way too long, since at least 2019.

    Please fix this.

    https://community.adobe.com/t5/indesign-discussions/the-indesign-application-frame-gets-stuck-outside-the-screen-area-behind-menu-bar/td-p/10378678

    This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

    When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

    There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

    However, this is an unacceptable long term… more

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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16. Quiero exportar en publish online me sale Error # 102

    Buenas, acabo de descargar creative cloud de escritorio, estoy probando InDesign versión 18.3, por 7 días, pero cuando quiero exportar en publish online me sale Error # 102. No se puede conectar con el servidor. Compruebe su conexión a internet.

    Tengo una conexión a internet que es muy rápida y no sé porque me sale ese mensaje de error.

    Por otro lado, estoy tratando de enviar este error a Adobe InDesign: Errores, pero no se puede enviar, solo me sale un mensaje que dice: Lo sentimos, no hemos podido enviar tu solicitud.

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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17. InDesign crashes while trying to Print via File > Print Booklet

    Indesign Beta 20.1
    MS Surface Pro 11 64-bit operating system, ARM-based processor
    Windows 11 Enterprise

    File > Print Booklet
    INDESIGN CRASHES

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

18. Creating a new cross reference instance and/or changing the para style of existing X-ref hangs Indesign

    1. INDESIGN 2025 V. 20.3.1.73

    2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

       2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

       2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

       2.3 OR b) Click the Create New Cross-Reference button in the panel.

       2.4 Click on the Reference Format drop down menu .

    3. EXPECTED RESULT
       Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new format will then be invoked in the document layout view. (See screen shot with filename "HANG BUG when x-ref style menu is invoked.png").
       Clicking the "Ok" button confirms the choices made in this dialogue and ends the model window session (which prevents other editing of document(s) to take place during the generation of a new/edited X-ref in the text.

    4. ACTUAL RESULT
       Frequently these steps results in a hang.

    5. ADDITIONAL LEVELS OF DETAIL, TESTING & LOGICAL ANALYSIS

    Seem like clicking on the Cross Reference Format Style menu is always trigger for the Hanging, not any of the previous steps, Though this does not mean that clicking on this menu ALWAYS results in a Hang. Changes to the X-Ref format style are sometimes possible (even on a X-ref that previously hung InDesign) and the operation will in this case always succeed when "ok" button is clicked.

    In trying to determine the subtle cause of intermittent hanging during these operations, it would sometimes appear that this seems to be related to generating a text for the reference that is longer the the remaining white space on the line where the cross reference is being inserted.

    Under normal circumstances, changing a X-ref style is may cause the line of text with the new or previewed edit to X-ref to be overset (the screenshot file called "red dot for overset text.png")

    But in many cases the existing style is not causing overset text, but even clicking on the menu (rather than clicking then releasing on a new formatting Style item in the list) results in the hang. And at other times it's only after a different formatting style is selected the hang occurs.

    .6. CONCLUSIONS

    So its seems to be that the Hang bug trigger is orthogonal to the actual variations in the formatting style settings themselves, and more likely to be the code which executes the menu or the screen redraws for menu changes that is at fault. But given Adobe's woefully buggy code for InDesign and Illustrator, who rightly knows at this point after 15 years of the codebase seeming becoming repeatedly refactored with bad design choices that only make a buggy application worse with each release in terms of application stability with respect to existing Indesign features and functions (many of which have been in the app for over a decade, although possibly enhanced, reworked for the cross-platform JS based UI framework refactored or rewritten entirely).

    .7. FURTHER NOTES FOR ADOBE TO READ AND TO PLEASE TAKE SERIOUSLY

    I demonstrated this hanging behaviour during a live screen-sharing session with an Adobe support worker using their Adobe's in-house screen sharing application. I asked this person to log this as a bug. The poor technical support employee of Adobe was unable to confirm or deny if this bug is known or new to their developers and obvious no idea if a fix was in the works. He suggested opening the files in Adobe InDesign 2024. I have not attempted this at this point, if there is feature parity with the new cloud based InDesign Review system (which new feature logs seem to indicate is the case) and all the other INDD features I'm using then I'll consider doing so and report back on success or failure of this.

    I note that bugs on User Voice forums in relation to previous iterations of InDesign and it's Cross Referencing set of functions seem to litter this forum. So any linkages with these might be worth investigating.

    Might I add that i resent wasting hours of time on buggy INDESIGN applications for over a decades now and then getting so frustrated I have to spend an hour or more of my time documenting the bug as precisely as possible in the (vain) hope of the bug being fixed before the current project I'm working on is completed. I've laboured under this bug for a couple of months now for a project I dont work on every day, it's a long multi-document report using the InDesign Book to combine the Indesign files for TOC, X-refs and page numbering functions with a total number of pages which will be in the 100s.

    1. INDESIGN 2025 V. 20.3.1.73

    2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

       2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

       2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

       2.3 OR b) Click the Create New Cross-Reference button in the panel.

       2.4 Click on the Reference Format drop down menu .

    3. EXPECTED RESULT
       Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new… more

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19. Reflow 3.0 ePub export TOC (RSC-005) error/bug since last update 20.3.1

    Hello,

    I'm a professional book designer. Since last Friday's update, all eBooks are exporting with the entire TOC generating (RSC-005) errors--every link. I'm exporting 3.0. I reexported an older project which was good and it has same errors. This is a BUG. I had tech support access my computer, and he says it's not and that Adobe doesn't care about 3rd party verification. However, VENDORS do and have rejected the eBook. Can anyone help? My business is dead in the water until this is resolved.

    Thank you, Christine

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    0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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20. Blank screen and forgotten workspace settings

    I cannot believe we are still dealing with blank screens upon returning to an open InDesign document and I CANNOT believe we are still having to reset our Workspace settings almost every time we boot the app. I'm using version 20.3.1 and NONE of these things have been fixed. This has been going on for over a year through countless updates. Worse, it causes the unbelievably annoying popups to keep happening. If ID remembered my workspace settings from one boot to another I wouldn't have to deal with this.

    Stop with the high school level coding and fix these long standing issues once and for all. Jesus.

    I cannot believe we are still dealing with blank screens upon returning to an open InDesign document and I CANNOT believe we are still having to reset our Workspace settings almost every time we boot the app. I'm using version 20.3.1 and NONE of these things have been fixed. This has been going on for over a year through countless updates. Worse, it causes the unbelievably annoying popups to keep happening. If ID remembered my workspace settings from one boot to another I wouldn't have to deal with this.

    Stop with the high school level coding and fix these long… more

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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