Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
554 results found
-
crash at every startup
InDesign crashes on every startup from this computer (Win11 Intel i9 G13, 64GB RAM, nvidia RTX 3600). This bug happens in all versions of InDesign installed trough CreativeCloud (also the 4 previous versions). When I start the app trough the CreativeCloud application it starts up without issues. When I start it trough the TaskBar icon, StartMenu or by double clicking an indd file it craches. Crash information bug report attached.
Note: My Windows user account is always elevated (admin privileges) and UAC is disabled. I tried starting up Indesign as a normal user but the salme crash happens.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
Crash on launch in 19.0.1
Crash on launch immediately after splash screen appears. New to 19.0.1.
Using macOS Sonoma 14.1 on a 27" iMac (Intel).2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
On waking Mac from sleep, open documents are grayed out on external monitor.
If I put my MacBook Pro to sleep with work on an external monitor, when I turn it on at another place with an external monitor, all open documents are grayed out and do not display any object. The objects are selectable, but I can't see what's in them. Switching display modes, minimizing or dragging between displays doesn't help either.
Apple M1 Max, Sonoma 14.0, InDesign 19.013 votesHi,
We have been able to reproduce the issue and it is currently under investigation.—
Adobe InDesign Team
-
Error message "Save File Operation Failed" seen for PNG/JPEG export in Adobe InDesign 2024
InDesign 2024 (v19.0)
In v18.5 any design can be Exported as a JPEG or PNG.
When I Export a design to JPEG or PNG in v19.0 then I get the "Save File Operation Failed" message and the program freezes - see attached screen shot
2 votesHi,
The issue is currently under investigation.
—
Adobe InDesign Team
-
InDesign 2024 crashes if using MultiFindChange plugin
In Windows 11 Pro version 22H2, InDesign 2024 crashes when using MultiFindChange plugin and do anything by
9 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
InDesign crashes/freezes when closing the application
InDesign freezes when you try to Quit the application. InDesign cannot be quit, it has to Forced Kill.
13 votesMany internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.
We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.
We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.
-
InDesign crashes before it opens since lastupdate.
InDesign crashes before it opens since updating last week. Can only open it by holding down Shift Control Option Command and deleting the preferences.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
Can't save
This is so frustrating. Why cant i save? 3rd time its happpened, try to save my file when i need to quit and come back to the file later and cant save. Force quit is the only option. Never had this problem when using InDesign Creative Suite (non-cloud version). What the ****, Adobe?
1 vote -
InDesign won't quit
Since the update to v18.5, InDesign won't quit after working on a document. If I simply just open the program and won't open or create any document, it closes perfectly. But once a document is created or opened, the program itself won't quit afterwards and just sits/hangs there requiring force quit.
Resetting the preferences and dumping the caches didn't help either. Running Win 11 Pro x64. Nothing else is changed except ID got updated yesterday to v18.5.
I don't want to uninstall and reinstall because it's not a 'major' issue - just posting here so it's known and hopefully they…
4 votes -
Indesign CC 2023 Freezes/Crashes on Noto Sans (Google Fonts)
Even in the 2023 version of InDesign, using the following complex characters, Noto Sans Font, and Adobe World-Ready paragraph composer can cause the Indesign to crash or freeze. The list might be few more. Nothing wrong found in the fonts, only Indesign crashes. If use other fonts these characters are ok in Indesign.
Word file attached. Place this in Indesign and see the results.
1 vote -
InDesign 18.4 crashes/fails during PDF export for documents containing placed indd with HEIC images
I've tried exporting every INDD separately with HEIC images in and it exports fine. The file that contains the INDD with HEIC images in always hangs and eventually crashes.
0 votes -
Crashes on "Object Layer Options" for an AI file in a table
I'm using v18.4 (x64) on Windows 11 Pro, v22H2.
I have a two-layer vector graphic created in Illustrator (current version) placed in a table cell. If I select the graphic and then select "Object layer options," the correct dialog appears. But when I click on the visibility "eyeball" on either of the layers, InDesign immediately vanishes, having crashed.
This is repeatable.
1 vote -
InDesign hangs for minutes when I/O for Document fonts is slow
Using version 18.2.1 and opening a document that has an associated "Document fonts" folder alongside, the app performs a lot of I/O on the main thread. If the fonts are on slower storage, the app will open the document, but the window is completely frozen, since all those I/O calls are performed on the main thread.
Note the attached traces: some calls are even performed twice for the same file. Can the CT calls be moved off the main thread?
2 votes -
Greyed out screen when I open InDesign
Help! I am desperate to figure out why this was happening. I recently cleaned out my computer library/cache to free up storage, then updated to InDesign 2023. For the past couple hours I keep getting this screen. Everything is updated, but I have no idea how to fix this.
1 vote -
Crash on pdf export
We do a lot of sometimes large presentations in Indesign that have other external Indesign documents in them, that pdf fine, yet when I add pages to them it crashes when I export and there's nothing I can do to fix it other than removing the pages I've added.
1 vote -
Indesign CC 2018 crashes while selecting the type tool or font option from type menu
I am running Adobe InDesign CC 2018 13.0 x64. Whenever I open a new document and select the type tool, InDesign crashes. Same thing happens while clicking font option from type menu. Also, any premade INDD/INDT files aren't opening, it crashes every time. I have reinstalled several times, trashed preferences but of no use. I am running a Windows 10 version 1909 64 bit with OS built 18363.1801.
1 vote -
INDD 2023 continuous crashes
It's happening very often that, while I'm working on some files (it happened with many different ones, not just the same one), INDD suddenly crashes with no explanation. I'm pretty bored about this thing so I hope you can say me something in order to solve it. I've a very powerful computer so I'm sure it's not something related to "GPU fatigue". Wish you a good day
1 vote -
can't select objects
ID version 18.3
I have a massive page with a lot of objects, and now I can't select any of them. It is as if every object is locked; effectively the page now behaves like a pdf. I have tried to unlock all objects, over and over, and although "Unlock all on spread" is not greyed out, it does not respond. I have tried quitting and restarting, to no avail. Is it because my system just can't cope with the size? This is months of work down the pan...1 vote -
Relinking a .webp image with an embedded ICC profile freezes InDesign 2023
When you try to relink a new image to an existing one, and the new image is in .webp format with an embedded ICC profile, InDesign 2023 hangs. This is reproducible. Relinking works as expected if the .webp image does not have an embedded ICC profile.
2 votes -
Balance Column Freezes InDesign (MAC/PC) and InDesign Server
InDesign Server 18.1, InDesign (18.2.1, 18.3 on Mac and PC) (also did this in 17 but was hoping better in 18)
(Zip and indd files are not being allowed to upload). Please contact me for the file.
System freezes when selecting the frame on the last page and balancing the column.
4 votes
- Don't see your idea?