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  3. Expected result
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110 results found

  1. Printing Error: Problem initializing the current printer - Check the system print setting?

    Printing Error: Problem initializing the current printer - Check the system print setting?

    I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

    8 votes

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    31 comments  ·  Print/Packaging  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
    Currently, this issue is observed with the following printers when their drivers are not updated:
    • Konica Minolta
    • Canon ColorPass
    • LANIER

    If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
    • Printer driver and printer setup details.
    • The configuration of your printer – local, network, or wireless.
    • Is the printer configured as your default printer?
    _
    Adobe InDesign Team

  2. Layers with visibility or printing turned off still appears when printed.

    layers that have visibility turned off and layers with the layer option set to "do not print" don't show up on the monitor but are present when printed.

    Mac Pro 2013, OS 10.12.6
    ID CC 2018, 13.0.1

    4 votes

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    0 comments  ·  Print/Packaging  ·  Admin →
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  3. Print Settings do not apply the first time

    OS Name Microsoft Windows 10 Pro
    Version 10.0.14393 Build 14393
    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 32.0 GB

    Indesign 13.0.1

    Choose File/Print
    Select Paper Size: Defined by Driver
    Click the Setup button
    Click the Preferences button in the Print window
    Change the paper size using your print driver
    Click OK
    Click Print in the Print window

    Now the print area will be mis-aligned, and centering will not work correctly

    Workaround:
    Open the driver interface again, then close it. Paper settings will be correct.

    Tested on drivers:
    Canon ipf…

    1 vote

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    1 comment  ·  Print/Packaging  ·  Admin →
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  4. Latest version of ID defaults to duplex printing with my HP5200, (again, sigh!!!)

    see above

    OSX 10.12.6
    ID 13.0.1

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  5. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    65 votes

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    107 comments  ·  Print/Packaging  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  6. dopo l'aggiornamento non tiene i parametri di stampa all'interno del driver

    col nuovo aggiornamento non tiene i parametri della stampante allinterno del driver

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  7. paper size printing problem for SurfaceBook

    hello I have a problem with my Surface Pro Book. It refuses to print in 11x17 or custom size. The only sizes available are letter, A4 and two others are around letter size too. I don't know what is wrong with it. But it definitely a hinder in printing

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  8. Paragraph shading disappears when printing to postscript

    We are using InDesign CC 2017. When we have paragraph shading applied in a paragraph style sometimes the shading will disappear in the PDF when printing to postscript. Strange enough, this is not (always) the case for the entire paragraph or all the paragraphs with that style. But just a part of the text.

    6 votes

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    3 comments  ·  Print/Packaging  ·  Admin →
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  9. Missing links in packages

    Link paths are the original paths, not the ones redirecting to the package's folder, although 'update graphic links in package' is activated.

    6 votes

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    0 comments  ·  Print/Packaging  ·  Admin →
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  10. print dialog page size

    Since the latest version, the print dialog box no longer clearly shows when the image area exceeds the page size on the preview in the lower left. Before, the image area that would not print would be greyed. That is no longer the case.

    1 vote

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    1 comment  ·  Print/Packaging  ·  Admin →
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