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Adobe InDesign: Bugs

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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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110 results found

  1. SRA3 format not found

    Hello everyone,
    I have the problem with printing SRA3 using InDesign.
    When you choose the format, SRA3 is not listed in there. The strange thing is, that we have multiple systems, that don't have this issue, but run on the same OS, using the same printer, driver, etc..
    In Photoshop for example, the SRA3 format is listed, but in InDesign, it is not.
    I'm not sure what could cause this problem.

    Used system:
    Operating system: Mac Mojave
    Printer: Xerox C60

    Thank you

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  2. Not all fonts are collected in a package.

    This is for InDesign 14.0.2 x64

    To reproduce the issue, package any file and be sure the include fonts option is ON.

    Expected result is, as it ever was, that all fonts used in the document will be included in the "Fonts" folder of the resulting packaged file.

    Actual result is that some or all of the fonts are omitted.

    4 votes

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  3. InDesign 14.02 NOT PRINTING

    Adobe InDesign 14.02

    Only prints a solid line at the top of the page.
    No text, diagrams, etc being printed.
    When I try exporting to pdf, views OK on screen, but only blank pages will print.

    (Also, when I tried reverting to previous version, got message saying could not be done because file too complex or similar. Will try this option again, because I have GOT TO PRINT my files

    1 vote

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  4. Package command, distorted vector graphics in pdf

    Indesign 14.0.1. MacOS 10.14.4.

    Using Package command with Include Pdf option outputs linked .AI vector logo low resolution / distorted. No error messages.
    No problems with normal pdf export with same Pdf Preset.

    2 votes

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  5. Color printing in black and white

    Files are printing in black & white when printing directly from InDesign. They print properly in color when I save a PDF and print from Acro

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  6. 1 vote

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  7. Typo in ID print settings. Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    Typo in ID print settings.

    Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    3 votes

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  8. Can't change page size when printing to PostScript

    Missing PPD file. Tried downloading it and placing it in the Presets folder in Applications. No difference.

    1 vote

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  9. 1 vote

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  10. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

    6 votes

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    Under Review  ·  amaarora responded

    We have been able to reproduce the issue and it is currently under investigation.

    Customers facing similar issue, please share the document with santalwa@adobe.com

    Regards
    InDesign Team

  11. Print custom page to Xerox 550 using a Creo RIP no longer works

    Recent upgrade from CS4 to CC. When using custom page size although I can print the document it doesn't print correctly. CS4 works perfectly.
    If I print to an SRA3 then the problem doesn't occur.
    I take it an issue/problem is now an idea....really

    1 vote

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  12. Stalling

    Hi My Id is stalling both in opening, archiving and packing mode, after updating to Id CC 2019 14.0.1, working on Mac OS Mojave 10.14.2. The spinning ball continues.....

    1 vote

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  13. indesign not printing

    I recently upgraded to Mojave. I have the Adobe Creative Suite Premium and a Canon ip3500. Printing from the internet and PDF work fine. Illustrator CC 2019 and InDesign CC 2019 won't print directly from the app. I find it silly and inefficient to save a document as a PDF for printing.What happened and how do I fix it?

    When I send the file to print, the printer goes through the motion but all I get is a super faint outline of the art. The image is a solid fill of 100% black. The printout is a 20% outline of…

    1 vote

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  14. Packaging files problem with CS6 and High Sierra 10.13.6

    I am using CS6 and since upgrading to High Sierra 10.13.6 I can't package files. Error message 'Cannot copy necessary linked file(s). There are 250 linked images I need to package. Please can you tell me what I need to do to fix it?
    Many thanks. Tony

    1 vote

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  15. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

    Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
    Why?

    5 votes

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  16. Cannot package file, missing plugin error

    InDesign CC 2019, MacOS 10.14 Mojave,
    Trying to package a file and this error shows up that plugins needs to be installed - See attached.

    How can I delete or install them?

    2 votes

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  17. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    7 votes

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  18. grey background printed by Mac OS X Preview with PDF exported by Indesign

    PDF files with rotated objects with shadow, printed by Preview, have a grey background (not if printed with Acrobat)

    1 vote

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  19. span footnote

    "span footnotes over columns" works well (Indesign 2018) but when I print with HP Laserjet pro M252 I get only the first column of notes printed (the other blank) also if the text is ok and the PDF export and printing is ok.
    Please, help.

    1 vote

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  20. Unable to package some InDesign files, error message appears

    Adobe InDesign CC 2017.1 release, 12.1.0.56 x64 build for Windows
    Open an .indd file, press File menu and select package menu item.
    Expected result: the file (catalog) is packaged.
    Actual result: the file (catalog) is NOT packaged. An error occurs about missing plugins: STEP-N-DESIGN.LOGIC.WIN.CC10.PLN EXTENSISFONTMANAGEMENTIDCC2014X64.APLN. (see attachment).
    Additional information: this problem occurs only by some files, not by all of them.

    2 votes

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