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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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123 results found

  1. Can't change page size when printing to PostScript

    Missing PPD file. Tried downloading it and placing it in the Presets folder in Applications. No difference.

    1 vote

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  2. 1 vote

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  3. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

    7 votes

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    Under Review  ·  amaarora responded

    We have been able to reproduce the issue and it is currently under investigation.

    Customers facing similar issue, please share the document with santalwa@adobe.com

    Regards
    InDesign Team

  4. Print custom page to Xerox 550 using a Creo RIP no longer works

    Recent upgrade from CS4 to CC. When using custom page size although I can print the document it doesn't print correctly. CS4 works perfectly.
    If I print to an SRA3 then the problem doesn't occur.
    I take it an issue/problem is now an idea....really

    1 vote

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  5. Stalling

    Hi My Id is stalling both in opening, archiving and packing mode, after updating to Id CC 2019 14.0.1, working on Mac OS Mojave 10.14.2. The spinning ball continues.....

    1 vote

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  6. indesign not printing

    I recently upgraded to Mojave. I have the Adobe Creative Suite Premium and a Canon ip3500. Printing from the internet and PDF work fine. Illustrator CC 2019 and InDesign CC 2019 won't print directly from the app. I find it silly and inefficient to save a document as a PDF for printing.What happened and how do I fix it?

    When I send the file to print, the printer goes through the motion but all I get is a super faint outline of the art. The image is a solid fill of 100% black. The printout is a 20% outline of…

    1 vote

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  7. Packaging files problem with CS6 and High Sierra 10.13.6

    I am using CS6 and since upgrading to High Sierra 10.13.6 I can't package files. Error message 'Cannot copy necessary linked file(s). There are 250 linked images I need to package. Please can you tell me what I need to do to fix it?
    Many thanks. Tony

    1 vote

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  8. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

    Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
    Why?

    5 votes

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  9. Cannot package file, missing plugin error

    InDesign CC 2019, MacOS 10.14 Mojave,
    Trying to package a file and this error shows up that plugins needs to be installed - See attached.

    How can I delete or install them?

    2 votes

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  10. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    7 votes

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  11. grey background printed by Mac OS X Preview with PDF exported by Indesign

    PDF files with rotated objects with shadow, printed by Preview, have a grey background (not if printed with Acrobat)

    1 vote

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  12. span footnote

    "span footnotes over columns" works well (Indesign 2018) but when I print with HP Laserjet pro M252 I get only the first column of notes printed (the other blank) also if the text is ok and the PDF export and printing is ok.
    Please, help.

    1 vote

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  13. Unable to package some InDesign files, error message appears

    Adobe InDesign CC 2017.1 release, 12.1.0.56 x64 build for Windows
    Open an .indd file, press File menu and select package menu item.
    Expected result: the file (catalog) is packaged.
    Actual result: the file (catalog) is NOT packaged. An error occurs about missing plugins: STEP-N-DESIGN.LOGIC.WIN.CC10.PLN EXTENSISFONTMANAGEMENTIDCC2014X64.APLN. (see attachment).
    Additional information: this problem occurs only by some files, not by all of them.

    2 votes

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  14. Unable to package a file to a server after upgrading to Mojave.

    Dear Adobe,
    Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
    I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

    Indesign CC 2018: 13.0
    Mac: 10.14

    38 votes

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    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

  15. ID - CMYK separation preview vs. RGB illustrations

    Hey there,

    1. every InDesign Version (my Version Adobe InDesign CC 2018 13.1)

    2. a) open new print CMYK document
      b) place a Ai object like .eps or .ai with RGB modus (with a black element – in RGB 0/0/0 – but in CMYK 88/79/65/93)
      c) now copy the object and convert the same object into CMYK modus and place them too
      d) start the CMYK separation preview in InDesign and disable the black color
      e) at the end only the CMYK object is separated and the RGB object is totally away

    3. I wish the RGB object would separated like the rectangle –…

    3 votes

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  16. linked files ignored upon packaging

    1. Adobe InDesign Version 13.1 x64 on Windows
    2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
    3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
    4. No linked files are packaged
    5. It sees the links... but not in the "package" menu
    5 votes

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  17. cannot package files 10.13.6

    InDesign CC 2018/ 10.13.6

    Cannot package files. Ongoing issue.

    2 votes

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  18. printer

    InDesign fails to print on networked printer.

    Installed HP OfficeJet 6958 using HP "Wizard" to download drivers and install.
    Printer is installed over wireless network (connected through router).

    Same error occurred when installing Canon iP110 using downloaded installer (it installed as Canon iP110 Series WS) (But CAN print to Canon iP110 installed through "add printer")

    All other applications print fine, including PhotoShop and Acrobat.
    InDesign goes through print process (window pops up to show pages being processed), but does not print. File does not appear in printer queue.
    This occurs with all documents - graphics, non-graphics, etc.

    I have:
    -…

    1 vote

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    1 comment  ·  Print/Packaging  ·  Admin →
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  19. Get error message when exporting document to PDF

    InDesign CC2018 (13.1) -- will get an error message when exporting a document to PDF, especially if it is saving over and replacing a previous PDF version. Then both versions disappear from the finder, and then I can sometimes successfully export the document. Usually takes a couple of attempts before it can export a viable PDF. This just started happening.

    2 votes

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  20. Printing scale issues when printing with different color output options for composites

    Hello everyone,
    spotted nasty printing bug.
    When printing using "scale to fit", OUTPUT->Color: Composite and OUTPUT->Color: InRip or just Separations then the prints do not match (crop marks, image etc.) between "Composite" and "Separations".
    Paper size and printer model doesn't matter.
    Versions tested: InDesign CS6, CC17, CC18 all on OS X 10.10, 10.13
    Test file attached.

    1 vote

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