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Tom Moulaert

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  1. 13 votes

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    The fix for this issue is available in the InDesign PreRelease build(v19.5.0.030) and above. Please check if the issue now stands resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    Adobe InDesign team

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    Tom Moulaert commented  · 

    macOS Sonoma 14.4.1
    Apple M2 Pro
    InDesign 19.4

    When trying to place images from a network-share the formatting to obtain the correct image-file used to be: ShareName:Directory:Subdirectory:Subsubderictory:imagename.ext

    Now there has to be added a "/" (forward slash) after the last character ShareName:Directory:Subdirectory:Subsubderictory:imagename.ext/

    When trying to use the POSIX path formatting /Volumes/ShareName/Directory/Subdirectory/Subsubderictory/imagename.ext or /Volumes/ShareName/Directory/Subdirectory/Subsubderictory/imagename.ext/ This doesn't work either.

    Please update the help-files OR fix this!

    Tom Moulaert supported this idea  · 
  2. 4 votes

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  3. 7 votes

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  4. 6 votes

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  5. 6 votes

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  6. 5 votes

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  7. 2 votes

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  8. 135 votes

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    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

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    Tom Moulaert commented  · 

    I just had a chat with Viplove Dhar and cleaning the InDesign Caches from ~/Library/Caches (on my Apple Mac) solved the problem.

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    Tom Moulaert commented  · 

    UPDATE: it works when I activate the fonts using Suitcase Fusion. However it won't work when it is loaded in Apple Font Book or using a "Document fonts" Folder.

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    Tom Moulaert commented  · 

    Hello Pradeep,
    I read that the issue should be fixed with InDesign v17.2.1 (https://helpx.adobe.com/indesign/kb/fixed-issues.html). However if I test it over here, the issue still exists. Attached you'll find 2 screenshots. You can contact me!

    Tom Moulaert supported this idea  · 
    Tom Moulaert shared this idea  · 
  9. 8 votes

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    Tom Moulaert supported this idea  · 
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  10. 13 votes

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  11. 1 vote

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  12. 159 votes

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    Under Review  ·  Anonymous responded

    Thanks a lot everyone for the feedback. I am moving this under review.

    Tom Moulaert supported this idea  · 
  13. 1 vote

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  14. 47 votes

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    Tom Moulaert commented  · 

    @amaarora Actually the new document gets created but stays stuck behind the start-screen. Since this issue is happening from moment 1 of version 16, it should be solved by now!

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  15. 16 votes

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  16. 15 votes

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  17. 39 votes

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  18. 1 vote

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  19. 55 votes

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  20. 74 votes

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    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

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