Tom Moulaert
My feedback
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101 votes
We've just released InDesign 17.2.1 version which addresses this issue.
Please update to this latest version using Creative Cloud Desktop application.
In case the fix does not work immediately for you, please try the following:
1) Quit InDesign.
2) Delete the following:
on Mac:
/Users/[yourname]/Library/Caches/Adobe InDesign
/Users/[yourname]/Library/Preferences/Adobe InDesign
on Win:
C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign
C:\Users\[yourname]\AppData\Local\Adobe\InDesign
Relaunch InDesign & see if it works properly now.
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InDesign team
An error occurred while saving the comment An error occurred while saving the comment Tom Moulaert
commented
UPDATE: it works when I activate the fonts using Suitcase Fusion. However it won't work when it is loaded in Apple Font Book or using a "Document fonts" Folder.
An error occurred while saving the comment Tom Moulaert
commented
Hello Pradeep,
I read that the issue should be fixed with InDesign v17.2.1 (https://helpx.adobe.com/indesign/kb/fixed-issues.html). However if I test it over here, the issue still exists. Attached you'll find 2 screenshots. You can contact me!Tom Moulaert
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7 votesTom Moulaert
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12 votes
An error occurred while saving the comment Tom Moulaert
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Tom Moulaert
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1 voteTom Moulaert
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138 votes14 comments · Adobe InDesign: Feature Requests » Layout/Graphics etc · Flag idea as inappropriate… · Admin →
Thanks a lot everyone for the feedback. I am moving this under review.
Tom Moulaert
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1 voteTom Moulaert
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45 votes
Fix is available in the latest update of InDesign.
Please update your copy of InDesign to the latest available update via CCD app.
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Adobe InDesign teamAn error occurred while saving the comment Tom Moulaert
commented
@amaarora Actually the new document gets created but stays stuck behind the start-screen. Since this issue is happening from moment 1 of version 16, it should be solved by now!
Tom Moulaert
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14 votesTom Moulaert
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8 votesTom Moulaert
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39 votes
This issue is being reviewed again.
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Adobe InDesign teamTom Moulaert
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1 voteTom Moulaert
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37 votes
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign TeamTom Moulaert
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68 votes
The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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Adobe InDesign TeamTom Moulaert
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48 votes
The fix for this issue is now available in the latest update of InDesign – version 16.1
Please update to this version to get the fix.—
Adobe InDesign teamTom Moulaert
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97 votes9 comments · Adobe InDesign: Feature Requests » Text and Type · Flag idea as inappropriate… · Admin →Tom Moulaert
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2 votesTom Moulaert
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ID 2020 15.1 - All text variables (including page numbers) replaced by "ss" text
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Adnotare 2020-06-19 220139.png 78 KB -
Annotation 2020-06-18 114245.png 3 KB -
Annotation 2020-06-18 113938.png 2 KB -
Annotation 2020-06-18 113957.png 18 KB -
Screenshot 2020-06-18 at 14.54.05.png 10 KB -
Fehler-Querverweise.png 670 KB -
Caminando por Fe_sample 5.pdf 431 KB -
Screen Shot 2020-06-17 at 12.46.36 PM.png 128 KB -
Screen Shot 2020-06-16 at 22.04.35.png 96 KB -
corrupted text variables.png 4 KB -
proper text variables.png 8 KB
218 votesThe fix is now publicly available in the latest InDesign update, 15.1.1
Please update to this latest version to get the fix.
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Adobe InDesign teamTom Moulaert
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3 votes
Please share sample documents with us to investigate this issue.
You can put them in a shared folder and give us the link to the same – send the link to rkiran@adobe.com—
Adobe InDesign teamAn error occurred while saving the comment Tom Moulaert
commented
I have te same problem with a file of a client of mine. Also Undo/Redo is greyed out (after making a change). Can I send a package to the same email-adress?
Kind Regards
TomTom Moulaert
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19 votes
The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.
Please update your InDesign application to get this fix.
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Adobe InDesign teamTom Moulaert
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13 votesTom Moulaert
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I just had a chat with Viplove Dhar and cleaning the InDesign Caches from ~/Library/Caches (on my Apple Mac) solved the problem.