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Tom Moulaert

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  1. 350 votes

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  2. 17 votes

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    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.

    You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.

    Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the…

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    Tom Moulaert commented  · 

    macOS Sonoma 14.4.1
    Apple M2 Pro
    InDesign 19.4

    When trying to place images from a network-share the formatting to obtain the correct image-file used to be: ShareName:Directory:Subdirectory:Subsubderictory:imagename.ext

    Now there has to be added a "/" (forward slash) after the last character ShareName:Directory:Subdirectory:Subsubderictory:imagename.ext/

    When trying to use the POSIX path formatting /Volumes/ShareName/Directory/Subdirectory/Subsubderictory/imagename.ext or /Volumes/ShareName/Directory/Subdirectory/Subsubderictory/imagename.ext/ This doesn't work either.

    Please update the help-files OR fix this!

    Tom Moulaert supported this idea  · 
  3. 4 votes

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  4. 7 votes

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  5. 7 votes

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  6. 6 votes

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  7. 5 votes

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  8. 2 votes

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  9. 135 votes

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    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

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    Tom Moulaert commented  · 

    I just had a chat with Viplove Dhar and cleaning the InDesign Caches from ~/Library/Caches (on my Apple Mac) solved the problem.

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    Tom Moulaert commented  · 

    UPDATE: it works when I activate the fonts using Suitcase Fusion. However it won't work when it is loaded in Apple Font Book or using a "Document fonts" Folder.

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    Tom Moulaert commented  · 

    Hello Pradeep,
    I read that the issue should be fixed with InDesign v17.2.1 (https://helpx.adobe.com/indesign/kb/fixed-issues.html). However if I test it over here, the issue still exists. Attached you'll find 2 screenshots. You can contact me!

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  10. 8 votes

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  11. 13 votes

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  12. 1 vote

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  13. 161 votes

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    Under Review  ·  Anonymous responded

    Thanks a lot everyone for the feedback. I am moving this under review.

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  14. 1 vote

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  15. 47 votes

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    Tom Moulaert commented  · 

    @amaarora Actually the new document gets created but stays stuck behind the start-screen. Since this issue is happening from moment 1 of version 16, it should be solved by now!

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  16. 16 votes

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  17. 15 votes

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  18. 40 votes

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  19. 1 vote

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  20. 55 votes

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