nicky
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126 votes
Hi,
Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information
- Screenshot of Memory usage while the issue is observed
- Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
- Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
- Open Terminal in full screen mode
- Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
- Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.
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Adobe InDesign Team
An error occurred while saving the comment An error occurred while saving the comment nicky commented@Michael Vinson
Let me understand one thing, probably this thing escapes me (I was not aware of it) ...Yes I know the ID package function to export project files, images and fonts (for exchanging material with other users) ...
The thing that escapes me, what does "the slowdown problem with the font folder" have to do with it? Because if I exchange my package with another user, when he opens the indesign file he will automatically find the fonts present in the document fonts installed?
I always knew that those fonts had to be installed in the OS, I did not think they would install themselves/detect from the ID!.Since I do not use the package often, never, I have not noticed these slowdowns. I have noticed other slowdowns on the fonts that I have already written in previous messages
An error occurred while saving the comment nicky commented@Michael Vinson @Gabriele @Filip Blazek
Someone explain this "Document Fonts" folder thing to me.
Is it something only for MAC OSX or also WINDOWS 10?I have the system fonts installed in Windows, and the fonts I use for graphics (mostly) are links to fonts that reside on another Hard Disk.
What is the post referring to here specifically?An error occurred while saving the comment nicky commented@gabriele
I also noticed a slowdown when I hover over the TEXT>FONT menu.
I also have fonts managed by external software that saves them in a folder other than the Windows system folder.
This happens on Illustrator and Indesign 100%, on Photoshop I don't know, I never use the fonts there.Let's say that on the threshold of 2025, Adobe's CC is very poor in terms of performance.
nicky supported this idea · -
21 votesnicky supported this idea ·
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109 votes
The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.
Please update your InDesign application to get this fix.
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Adobe InDesign teamnicky supported this idea · -
111 votes
Hello All,
Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.
This particular thread caters to a very specific case which has been fixed in the last update of InDesign.
If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…
nicky supported this idea · -
39 votes
Thank you for reporting the issue to us.
We are currently reviewing it.
InDesign Teamnicky supported this idea · -
103 votes
Hello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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17 votes
ID18.1 that was released yesterday should have the fix for this issue.
Please update to this version from CCD app & confirm if the issue is still happening.
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Adobe InDesign team
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@Gabriele wow!! I tried, I didn't know that opening the ID file in the package folder didn't require installing the fonts! Great, I just hope they fix the bugs that slow down indesign.
I personally don't have the fonts installed in the Windows 10 Font folder, but I have a separate folder.
I don't know how it works on mac OSX, but in Windows it is possible to install the fonts as links and not directly by copying them into the system folder. So I have my D:/Fonts folder and with an external software I install the fonts as links to Windows...
I don't know if this is the same as the problem highlighted...
I don't have any slowdowns in ID, the only thing that slows down is when I go to the TEXT > FONT menu item. But already now having passed the fonts to a faster hard disk than the mechanical one it slows down less...
Anyway, yes between fonts, processors, ram and video cards, all Adobe software should improve a little on how to fully exploit these technologies, the more we go forward the slower these software are, not optimized.