monokano
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16 votes
Hi,
We have been able to reproduce the issue and it is currently under investigation.—
Adobe InDesign Team
monokano
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64 votes
This issue has been fixed in the latest update of InDesign 2022 - version 17.3
Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.
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InDesign team
Adobe
An error occurred while saving the comment An error occurred while saving the comment monokano
commented
I’m so happy! Thank you!
An error occurred while saving the comment monokano
commented
How to reproduce in more detail.
1. Make sure the OSAKA font is activated.
2. Name the indd file "だじづでど.indd".
3. Export the PDF.
-- PDF/X-4
-- Add page information
4. An error is displayed and the file name of the page information is garbled.An error occurred while saving the comment monokano
commented
Japanese version (English UI) InDesign error dialog.
The cause is the missing glyphs of the Osaka font in the PDF page information.Japanese:
日本語版（英語UI）のエラーダイアログ。
原因はPDFページ情報におけるOsakaフォントのミッシンググリフです。An error occurred while saving the comment monokano
commented
About matters that are not reproduced in the environment of the InDesign team.
Are OSAKA fonts installed in the environment of the InDesign team? OSAKA font is a sans-serif font. If the PDF page information is a serif font, the OSAKA font is not installed.Japanese:
InDesignチームの環境で再現されない件について。
OSAKAフォントはInDesignチームの環境にインストールされていますか？ OSAKAフォントはサンセリフ系フォントです。 PDFページ情報がセリフ系フォントの場合、OSAKAフォントはインストールされていません。An error occurred while saving the comment monokano
commented
When the OSAKA font disabled in Font Book, the PDF page information will be printed in Kozuka Mincho font. No error occurs and no garbled.
Japanese:
Font BookでOSAKAフォントを使用停止にすると、PDFページ情報が小塚明朝フォントで印刷されます。 エラーは発生せず、文字化けもありません。monokano
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45 votes
Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.
Please update to this version of InDesign to get the fix.
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Adobe InDesign team
An error occurred while saving the comment monokano
commented
Movie comparing InDesign 2021 and 2022 data merge previews.
https://twitter.com/monokano/status/1539226857052069888An error occurred while saving the comment monokano
commented
This occurs on both Mac and Win.
When the preview display is abnormal, the PDF is also exported abnormally.
The workaround is to not display the preview. However, this is not practical.----
Mac、Winともに発生します。
プレビュー表示が異常な場合、PDFの書き出しも異常な状態になります。
回避策は、プレビューを表示しないこと。しかし、これは現実的ではありません。monokano
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6 votes
Hi,
We have been able to reproduce the issue and it is currently under investigation.—
Adobe InDesign Teammonokano
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24 votesmonokano
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23 votesmonokano
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30 votes
This issue has been fixed in the latest update of InDesign 2022 - version 17.3
Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.
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InDesign team
Adobe
monokano
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An error occurred while saving the comment monokano
commented
Live screen drawing was implemented in CS2 when I looked it up. From that time on, the phenomenon that the option key did not respond had occurred.
At some point, the delay interval for live screen drawing may have been slightly reduced.
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20 votes
The fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version to get the fix.—
Adobe InDesign teammonokano
supported this idea
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95 votes
Thanks for reporting. We will review it
-InDesign Team
monokano
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12 votes
Thanks for reporting. We will review the issue shortly.
-InDesign Team
monokano
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105 votes
Fix is available in the latest update of InDesign – 16.3.2 on Mac and 16.3 on Win.
Please update your copy of InDesign to the latest available update via CCD app.—
Adobe InDesign teammonokano
supported this idea
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12 votes
Thanks for reporting the issue. We will look into this
-Aman
monokano
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10 votes
Hi
Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.Please start a new thread in case you see the issue happen with InDesign 15.0.2
Thanks
monokano
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21 votesClosed: Not Reproducible ·
AdminSanyam Talwar
(Senior Lead Software Engineer, Adobe InDesign)
responded
To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
An error occurred while saving the comment monokano
commented
Hi amaarora
I sent sample files by e-mail.An error occurred while saving the comment monokano
commented
Append. This bug should not be fixed with a minor version. Should be done in a major version.
追加します。 このバグはマイナーバージョンで修正されるべきではありません。 メジャーバージョンで行う必要があります。
monokano
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27 votes
An error occurred while saving the comment monokano
commented
In rare cases, PDF files exported from InDesign have defects such as missing images (alerts are not displayed). The cause is thought to be PDF output in the background. Therefore, users add “DisableAsyncExports.txt” to avoid PDF file failure. This is a very cumbersome operation. Users have been waiting for years to be easily turned off in the background task panel.
Japanese:
InDesignから書き出されたPDFファイルは、まれに画像が欠ける等の不良が発生します（アラートは表示されません）。その原因はバックグラウンドでのPDF書き出しであると考えられています。そのためユーザーはPDFファイル不良発生を回避するために「DisableAsyncExports.txt」を追加します。これはとても面倒な操作です。ユーザーはバックグラウンドタスクパネルで容易にOFFにできることを長年の間待ち続けています。monokano
supported this idea
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27 votes
The fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version to get the fix.—
Adobe InDesign teammonokano
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11 votesmonokano
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37 votes
Thanks for reporting the issue. We are reviewing it
-InDesign Team
monokano
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5 votes
Could you share more details about this issue, like screenshots, test files, etc.?
Send them to sharewithID@adobe.com—
Adobe InDesign teammonokano
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50 votes
Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 15.0Please upgrade your InDesign application to the latest version to try out the fix.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html-InDesign Team
monokano
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There are users all over the world who do not understand this problem. No wonder. This is because this problem only happened with the Japanese + Mac version of InDesign.
Since InDesign CC, this problem, caused by the volume format specification, has been plaguing users for years. But to solve it, all they had to do was change the font. InDesign users of the Japanese + Mac version are very grateful to Adobe for accepting this appeal and solving the problem.
この問題を理解できないユーザーは世界中にいます。当然でしょう。この問題はInDesignの日本語版＋Mac版にだけ発生してたからです。
InDesign CC以降、ボリュームフォーマットの仕様に原因があるこの問題は、ユーザーをずっと悩まし続けました。しかし解決するにはフォントを変更するだけでよかったのです。この訴えを受け入れ、問題を解決してくれたAdobeに、日本語版＋Mac版のInDesignユーザーはとても感謝しています。