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amaarora

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34 results found

  1. The "Find" function doesn't work properly. It writes backward or not at all

    5 votes

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    6 comments  ·  Adobe InDesign: Bugs » Others  ·  Admin →
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    amaarora commented  · 

    Hi,
    We have fixed this issue for the upcoming release. You can test and try the fix in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    Thanks
    -Aman

  2. Table headers disappear when pasting

    16 votes

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    12 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    amaarora commented  · 

    Hi,
    We have a fix for this problem posted here.https://helpx.adobe.com/indesign/kb/troubleshoot-issues-indesign-cc-2017_1.html

    Please try and let us know if this solved your problem

    -Aman

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    amaarora commented  · 

    Hi,
    We have a fix for this problem posted here.https://helpx.adobe.com/indesign/kb/troubleshoot-issues-indesign-cc-2017_1.html

    Please try and let us know if this solved your problem

    -Aman

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    amaarora commented  · 

    Hi,
    Yes this is a known issue with the CC 2017.1 (12.1.0.56 ×64 build) release of InDesign. We have posted a plugin that can help you fix the issue. Please follow the instructions on the below link to get the plugin.
    https://helpx.adobe.com/indesign/kb/troubleshoot-issues-indesign-cc-2017_1.html

    Also note that this fix is only for InDesign CC 2017.1 application.

    Info needed: Let us know if the fix works for you.

    PS: I dont know how the comment got deleted.

    -Aman

  3. InDesign False Ligatures Bug

    32 votes

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    15 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    Closed: Not Reproducible  ·  amaarora responded

    Hi,
    We are unable to reproduce the issue in-house.

    In case you have some consistent steps to reproduce the issue from scratch, please feel free to send a mail at amaarora@adobe.com or start a new thread on this portal

    Thanks

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    amaarora commented  · 

    Hi,
    Yes that is the problem of "false ligatures" which has been there since quite a few versions of Indesign. I am also unable to reproduce this issue consistently but yes it does occur.
    Do let me know if you find some concrete steps so that it can be looked into.

    -Aman

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    amaarora commented  · 

    Hi,
    Yes this is a known issue which happens rarely, especially when exporting an indd to .pdf wherein the pdf contains "false ligatures"
    If you can share the .indd file along with some steps to reproduce the problem it would be great

    -Aman

  4. Indesign freezing when trying to change leading in style

    4 votes

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    Need More Info  ·  2 comments  ·  Adobe InDesign: Bugs » Styles  ·  Admin →
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    amaarora commented  · 

    Hi,
    If you can share the document with which you are facing the issue then it will be really helpful
    Am unable to reproduce the issue with documents created by me.

    -Aman

  5. pipette does not work in cells of tables

    2 votes

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    5 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    amaarora commented  · 

    Hi,
    Do you mean eyedropper? Can you explain a little more about the case wherein the pipette does not work?
    It works nicely for me when i pick up character/paragraph styles from cells in table and apply it to another cell text

    -Aman

  6. Adobe InDesign CC Version 2017.1

    1 vote

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    1 comment  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    amaarora commented  · 

    Hi,
    I tried to look at the issue you are facing.
    According to me this is an issue related to how the InDesign incorrectly maps and reads the glyphs of the font Helvetica (used in your document). With CC 2017.1(infact from CC 2015) InDesign maps the characters "fl" to a glyph which visually looks like a space. When "fl" are written together they are treated as a ligature. InDesign however is unable to read the correct ligature glyph "fl" from the font file.
    This was not the case with InDesign CC 2014 where i am able to write "fl" close together and see them substituted by their ligature glyphs(see attached screesnhot)
    As a workaround for now, please turn off "Contextual Alternatives" property from the character panel and then you would see "fl" display correctly.
    I see this issue in all languages.
    -Aman

  7. Export PDF: document bleed values unreadable

    1 vote

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    1 comment  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    amaarora commented  · 

    Hi,
    Yes this is a known UI issue with the CC 2017.1 (12.1.0.56 ×64 build) release of InDesign.

    We have fixed this issue for the upcoming release. You can test and try the fix in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    I have also attached a screenshot named Bleed_values_2018.png showing how the same values look now.

    Thanks
    -Aman

  8. Outlining text removes underlines (line above and below)

    33 votes

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    18 comments  ·  Adobe InDesign: Feature Requests » Text and Type  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue. We understand why the present behavior is not desirable for your needs.
    We are going to consider this as a Feature Request. Accordingly, we’ve moved this to the Feature Request category in Uservoice.

    Thanks,
    Adobe InDesign team

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    amaarora commented  · 

    Hi,
    Thanks for pointing out that behaviour. But this is a designed behaviour. Underline is a property of text and is applied on text. When you select text and convert it to outlines... it no longer remains text but turns to an image. It becomes raterized.
    At the same time, please readhttps://indesignsecrets.com/outlining-fonts-is-it-necessary.php that explains nicely why you dont need to convert text to outline while providing it to printer...

    -Aman

  9. "Show Asian Text Options" setting not appearing in Perferences

    0 votes

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    Need More Info  ·  1 comment  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    amaarora commented  · 

    Hi Eva,
    Do you want to use properties like "Kenten", "Shatai","Ruby"?
    Seems like you have downloaded the English version of InDesign.
    You can choose to install the Chinese (or Japanese or Korean) version from the Creative Cloud application. See this link on how to install the CJK versions https://blogs.adobe.com/CCJKType/2017/04/indesign-japanese-with-english-ui.html

    If it is otherwise, do let us know..

    -Aman
    -Aman

  10. I can't open the drop down menus in the Preflight panel and that causes a problem for me.

    3 votes

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    Need More Info  ·  9 comments  ·  Adobe InDesign: Bugs » Others  ·  Admin →
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    amaarora commented  · 

    Hi,
    We would be needing a little more information such as...
    1. What happens when you click on the "arrows" before each entry of the pre-flight panel
    2. Is this issue specific to one document or is reproducible with all documents you create?
    3. Are you using the latest version of InDesign ( CC 2017.1)?
    4. Your MAC OS version?

    -Aman

  11. print dialog page size

    1 vote

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    1 comment  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Admin →
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    amaarora commented  · 

    Hi,
    We have fixed this issue in our Beta build. You can test and try the fix in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    Thanks

  12. repeatedly opening a template in a loop eventually crashes at app.open

    1 vote

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    4 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

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    amaarora commented  · 

    Hi,
    I did try running your script on my MAC: OS 10.12.5 machine and it did not crash. I ran the script on the latest InDesign version CC 2017.1. I had logged in as admin to avoid any memory issues.
    If you are facing the crash even after restoring your cache and preferences (check: https://forums.adobe.com/thread/526990), do submit a crash report so that it can be looked at. You can also mail me a copy of the crash report at amaarora@adobe.com

    -Aman

  13. Character missing in Adobe Devanagari font

    1 vote

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    Need More Info  ·  3 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    amaarora commented  · 

    Hi,
    I tried using a font manager to see if such a character (the one highlighted in red) even existed in the font, but i could not find one.
    Moreover, word too considers the red highlighted portion as 3 characters: (check: https://ibb.co/kpCD4v) In this screen shot I have replaced the “L” with the curvy “L” using the contextual alternates menu in InDesign.

    If you want the red highlighted portion of your word document as a single glyph (GID 698), then you try the solution as in my comment below (check: https://ibb.co/nc6qjv). Also see how the glyph is in Fontforge (check: https://ibb.co/bQxpuv)

    If you feel it is not a bug within InDesign (and more of a font issue) then do start a discussion for this on Adobe Community Forums. forums.adobe.com/community/indesign

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    amaarora commented  · 

    Hi,
    With Adobe Devanagri Script in Regular (Version 2.001), the glyph you need has GID 698. Please see the image https://ibb.co/dUrmpv. I hope you are able to find the glyph now

    -Aman

  14. Glyphs panel scroll doesn't work in CC2017

    9 votes

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    5 comments  ·  Adobe InDesign: Bugs » UI/UI Scaling  ·  Admin →
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    amaarora commented  · 

    Hi,
    Yes we aware of this issue, where the scroll bar suddenly stops working in the glyphs panel.
    Are you able to reproduce the bug consistently? If yes, can you please let us know the steps?
    Or is the issue only intermittent and happens sometimes?

    -Aman

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