Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
954 results found
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trying to convert my file but it says the IDML file conversion is unavailable
this keeps popping up and I cant convert my file. What can I do??
2 votes -
Converting 2018 to 2017
Most times when trying to open indd 2018 files from indd 2017, it gives the option to convert. Then says unable to convert because I'm not signed in when in fact...I am.
2 votes -
Error code 14: File cannot be opened - file from network storage is incompatible
My InDesign (2018) document is synced for offline use in Google Drive. (We've just begun using Google File Stream). I go to open the document with WIFI disabled and this error message appears (see attachment).
When I enable WIFI again, the document opens without issue.
I'd appreciate any help please! Thank you.2 votes -
XML structure
I'm working with a client that needs to use InDesign and InCopy to create documents that are marked up with XML. After relinking stories or updating graphics in InCopy, it destroys any special structure set up with the XML. For example, I have a handful of charts that are nested under a parent tag which is then nested another parent tag. Inserted a chart into this frame in InCopy--saved and closed. Opening this file in InDesign, all nested XML is blown open.
2 votes -
InDesign fails to launch due to "Error: 0xc000012f"
For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.2 votesMany internal as well as external factors can cause the InDesign application to crash/freeze/hang.
Error 0xc000012f means that you lack the Microsoft Visual C++ Redistributable files which are prerequisites of the InDesign application.
A few workarounds are listed at Fix crash issues with InDesign.
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Data Merge - Images
Upon upgrading from CC2017 to CC2018, I am unable to data merge images. Opened previous files and the link PDF (image of QR Code) will not display.
I've re-installed 2017 and problem is solved.
2 votes -
Can not start InDesign CC 2018
I can not start the InDesign CC 2018 after the update from CC 2017. The program did not start. Nothing happened. Need I some special rights, now? What could be the reason?
2 votesHello All,
We have fixed a number of crashes with InDesign’s latest Nov’17 update.
Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
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pen constraining and / or snapping
Drawing with the pen tool snaps / constrains to fixed increments rendering it useless. This occurs even after turning off snap to guides and smart guides and using control to disable.
2 votes -
2 votes
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Welcome screen freezes and does not disappear blocking workspace InDesign CC 2017
Work space is not visible and welcome screen doesn't disappear
2 votes -
Custom GREP-queries are suddenly away
I had a nice collection of custom GREP queries. But suddenly they are away. They were numbered from 1 to 18. I'm very down to do this all again … Is there a way to find this again? Where are the custom queries saved? I updated from macOS 10.12.4 to macOS 10.12.5. Maybe that's the reason? Or is the reason that I had numbered them?
2 votes -
: Balboa extra condensedFont continues to be missing after indication that it is synced
Font: Balboa extra condensed continues to be missing after indication that it is synced
2 votes -
Persistent startup screen
When opening old ID documents frequently the startup screen hangs on the main screen. This happens specially after missing images, plug-ins an fonts warnings. Have to quit and relaunch ID...
2 votes -
Icon not showing in Windows File Explorer
InDesign v20.3 shows blank square in Windows File Explorer, instead of INDD Icon. Opens as expected in InDesign 2025.
I have already done icon cache rebuild, repair install, and reset file associations.
BTW The reason why it's important: InDesign icon isn't just cosmetic. It’s a visual anchor that helps you quickly pick .indd files out from folders full of images, PDFs, and links. Losing that icon seriously hurts workflow — especially in design-heavy environments with lots of asset types.
1 vote -
In InDesign 2020, we were able to disable this default setting successfully — the checkbox remained unchecked even after relaunching the app
In InDesign 2020, we were able to disable this default setting successfully — the checkbox remained unchecked even after relaunching the application.
However, in InDesign 2024, the checkbox automatically re-enables itself after each relaunch, even if we manually uncheck it.
We would like this checkbox to remain unchecked by default, even after restarting the software
1 vote -
Bug: UXP plugin panels become unusable when pressing Alt+F4 on Windows
InDesign 20.2 x64 on Windows 11
Steps to reproduce:
- Open any UXP based plugin panel on Windows OS (does not occur on Mac)
- Click inside the panel to "focus" it
- Press Alt+F4Expected result:
- InDesign window/app is closed (Alt+F4 is the default Windows shortcut for closing a window)Actual result:
- Plugin panel contents becomes blank.
- Situation is unrecoverable in InDesign. Closing the panel and reopening it has no effect. InDesign restart is required."Ironically" this issue also occurs for the built-in "Plugins" panel (likely also UXP based?)
1 vote -
quote mark position in RTL paragraph when Arabic and English text mixed and line break
InDesign 20.2 (ME)
In a paragraph where there is text contained within opening and closing quote marks and that text has a mixture of Arabic and English words, if that text happens to be at the end of a line and automatically flows to the next line then the positions of the quote marks reverses and are incorrect. If I force a line beak then it fixes itself, but it leaves me with text in one line that is shorter than it should be.
This problem also appeared a few versions back, can't recall exactly when, a year or more…
1 vote -
recent files
InDesign v20.2 x64
Recent files is not working properly. I work on files stored on a network server. Recent files, both on home screen and file dropdown only show files that are stored locally on my computer. Files that I have recently accessed from the network don't show up. They show up briefly, but I think get forgotten when I disconnect from the network and reconnect. This is one of the main way's I open files because the network paths are long, and is a major inconvenience!
Thanks,
Olena1 vote -
SAVE
I’m using version 20.2 in English. I open a document, make changes and save. The SAVE AS window opens and tries to save without success. I need to save in another location and replace from the desktop. The translated window is this:
Unable to save the document. The document may be open in other applications. Close any other applications and try again, or use Save As to save it as a new document.1 vote -
I can’t permanently close the suggestion window. Every time I tap on an image, it reappears, and it’s really annoying. Can you help me? I pr
just put a button don't show again, please.
1 vote
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