7767 results found

1. cursor stuck on hand

   My system has just updated InDesign to 19.1 (08/01/24) and I now have a grabber hand cursor appearing every time I try and click on anything in my file.

   This also happens if I have another tool selected such as text box. The tool icon appears but if I click on a text box the hand comes back. It's rendered doing anything in InDesign files useless. I can't find a setting for it and I have tried resetting preferences but it is still happening. My computer system is running Ventura 13.6.

   Does anyone have a work around?

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   4 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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2. PAC 2021 Error for InDesign generated PDF : Object reference not set to an instance of an object

   I am still getting Object reference not set to an instance of an object when testing pdf files in PAC 21. This error apparently relates to 'PDF Export using ZIP compression for images shows an “Insufficient data for an image” error on opening in Acrobat.

   This was supposed to be fixed in ID 18.5 but its now happening with every PDF I check for accessibility, even a single page with simple text.

   Working for local government and its imperative our PDF files exported from ID are fully accessible and tested. Seek an urgent fix.

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   6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue is fixed in the latest InDesign version 19.4

   Please update to this version of InDesign to get the fix.

   --

   Adobe InDesign team

3. Across platform seamless real-time collaboration

   I think this issues is raised with the co-auther note, but it's slightly ambigious what's meant. Therefor I'll just restate that an option to collaborate and work seamless across workstations in the same InDesign document would be very helpful. Something similar to the Office-package in this regard would be amazing, where you can see what and where the other collaborators are editing and in what sections. It's a hassle to have multiple copies and remember to copy every edit into a masterfile in the end.

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   0 comments  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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4. Place Illustrator cloud files

   Why can't I place Illustrator cloud files like how I can place Photoshop cloud files?

   8 votes

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   0 comments  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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5. "Error#0: Your organize can not use it at present" while trying to publish your documents using Publish Online in InDesign

   I can not export as Publish Online. It stats that error #0: Your organize can not use it at present.

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   6 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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6. Color Picker causes InDesign to Crash

   Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times, sending crash reports every time the issue happens, creating a new file in InDesign, closing all other applications. When I look at the activity monitor on my Mac, it says InDesign is using 99%-101% CPU. I have a new (purchased 09/2022) MacBook M1 Pro with 16GB of memory, 500GB Flash Storage (494 GB available) Version 12.6 Monterey.

   1. Adobe InDesign 2023 Version 18.1

   2. Steps to Reproduce this issue: Every time I try to click the eyedropper tool to change the color of either text, a line, or a background box it will cause InDesign to crash. I created a new InDesign file to see if the issue will persist in a separate file and it crashed in the new file as well.

   3. Expected Result: I expect to click and drag the eyedropper tool to a part of a photo that has been placed in InDesign to capture the color to use for either text, a line, or a box.

   4. Actual Results: The color box freezes to where I cannot click "Ok" or "Cancel", then InDesign will crash and close on its own and ask if I want to send a crash report. I always say yes to sending a crash report.

   Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,… more

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   If you are still seeing this crash happening in InDesign, please do the following:

   1. do a screen recording
   2. attach a test file
   3. mention the OS version, InDesign version.

   Put the screen recording and test file in a shared drive and share the location of the same with us.

   Thanks,

   Adobe InDesign team

   
   

7. text wrap panel grayed out

   I do not have access to any functions of text wrap panel in Indesign 2022. Please see attached image. I really need this to work as I use text wrap often!

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   5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Font Issue InDesign 2022 (working in InDesign 2021)

   I'm having an issue with a font, which isn't recognized in Adobe InDesign 2022 but is perfectly working in InDesign 2021.

   Font Name: Mark OT
   InDesign 17.2
   macOS Monterey 12.3.1
   MacBook Pro 14" 2021

   The font is installed on my mac and available in InDesign 2021.

   Any solutions for this issue?

   8 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. All of the sudden font doesn't appear

   v17.2 InDesign
   MAC OS Big Sur 11.6.5
   Opening documents to make changes and fonts are missing. They are activated in Suitcase 22.0.4 and appear in Illustrator when I open a document.
   Have redone preferences, caches in both InDesign and Suitcase. Tried placing the fonts in the InDesign fonts folder and the Adobe fonts folder.
   Have restarted several times.
   Uninstalled InDesign and reinstalled.
   Not sure what to do! Please help!!

   8 votes

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   1 comment  ·  Others  ·  Delete…  ·  Admin →
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10. IDML Saving Stuck at 95% in InDesign 2022 - v 17.0.1x64 - Windows 10 Pro x64

    Idml Export Stuck at 95% for Indesign file (604) pages mostly text , i tried many times and resave the file in different indd file name and location, and still stuck in 95% when saving to IDML, even in exporting to IDML or Packaging the Project, the problem is the same

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    8 votes

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    3 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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11. Macbook Pro Notch Cuts Into Fullscreen View

    1. InDesign version 17.0.1 on MacBook Pro (16-inch, 2021)
    2. Previewing a document in Full Screen (Shift + W) and returning to normal view (Shift + W or ESC).
    3. Document should be displayed below the notch, like other full screen applications do. When returning to normal view, the InDesign window should be the same size as before full screen view.
    4. The notch of the new MacBook Pro (2021) cuts into the preview. When returning to non-full screen view, the InDesign window is pushed down / resized so that the status bar is not visible.

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    8 votes

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    5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. »Create outlines« of text on a circle path is making weird things

    v 17.0.1
    Intel Mac
    Big Sur

    If you have a longer text written on a circle path and try to »Create Outlines« it fails at one area: The text gets smaller and is kind of turned around.

    This only happens with longer text: Short text seems to work ok.

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    8 votes

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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13. High CPU usage 2022 17.0 x64

    17.0 x64
    Horrible consumption! This status is without opening any file in indd.

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    8 votes

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. InDesign crashes whenever story editor is opened

    Story editor is unavailable because the crash happens as soon as I open it. On MacBook Air chip M1, Indesign 16.4. Also text in text frames disappears ,and F8 does not work as a shortcut to info.

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    9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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15. [ID-4239165]InDesign fails to open or place files with long paths in Windows

    InDesign fails to open or place files with long paths in Windows. The "Long Paths Enabled" registry setting is enabled (i.e. it is set to 1). The problem affects several functions:

    1. From Bridge, Place > In Indesign causes "Script Alert: Error: Expected a reference to an existing File/Folder"

    2. DataMerge in InDesign: images with long paths are skipped, i.e. aren't merged. There is no error message.

    3. From InDesign. I cannot manually place a file with a long path through the “Place” dialog box. The dialog box will display the folder and thumbnails, but when I click the image to place it, I get the following error: “The file could not be opened. You may not have permission or the file may be in use by another application.”

    All of these symptoms suggests that InDesign does not support Long Paths in Windows.

    InDesign 2021 16.2.1 x64
    Windows 10 Home 64-bit

    InDesign fails to open or place files with long paths in Windows. The "Long Paths Enabled" registry setting is enabled (i.e. it is set to 1). The problem affects several functions:

    1. From Bridge, Place > In Indesign causes "Script Alert: Error: Expected a reference to an existing File/Folder"

    2. DataMerge in InDesign: images with long paths are skipped, i.e. aren't merged. There is no error message.

    3. From InDesign. I cannot manually place a file with a long path through the “Place” dialog box. The dialog box will display the folder and thumbnails, but when I click the image to place it,… more

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 18.3 and above. 

    Please update to this version to get the fix.

    —

    Adobe InDesign team

16. Files change to 'Read Only' when I click on 'Save'

    When I have updated to 16.2.1 x64 of InDesign I am experiencing an issue where files are becoming 'read only' once I have clicked save manually. I then have to re-save the document as a new filename and then go back and delete the original. It is happening when I am using Dropbox. I have experienced this using Dropbox at home and in work and has only started to happen once I have clicked 'save' manually with the latest version of InDesign

    8 votes

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. Indesign 16.2.1

    Indesign 16.2.1 half screen cut red. when adjust windows side by side and then return back, screen cut in half and turn red. After restart it happens again. Whats that? Thanks

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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18. Recent files panel is unreadable

    InDesign Version: 16.1

    Steps to reproduce the issues: Open InDesign

    Expected result: Text of recent files would be readable and not stacking text on top of itself

    Actual result: Text stacks on itself and is completely unreadable.

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    8 votes

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. Disable cross-references

    InDesign is far too slow when you have too many cross-references in a single document - and by too many I mean not many at all (I have 30 in one of mine, and the document grinds to a halt all the time). Whilst opening every single document that is references helps a bit, this is far from a satisfactory solution. At a minimum it should be possible to disable cross-references whenever you want, to avoid the performance hit. It would also be a good idea to fix the cross-references issue completely, so that cross-references are not constantly being updated all the time.

    InDesign is far too slow when you have too many cross-references in a single document - and by too many I mean not many at all (I have 30 in one of mine, and the document grinds to a halt all the time). Whilst opening every single document that is references helps a bit, this is far from a satisfactory solution. At a minimum it should be possible to disable cross-references whenever you want, to avoid the performance hit. It would also be a good idea to fix the cross-references issue completely, so that cross-references are not constantly being updated… more

    8 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. find/change text missing search: selection

    after making a selection, the Find/Change text dialog sometimes does not offer Selection in the Search dropdown. It will be present under GREP and Object, but not Text and Glyph. Closing/reopening Find/Change does not fix it. Restarting InDesign usually fixes it...until it goes missing again.

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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