Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

    Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

    It will open OK from the Creative Cloud Desktop App.

    Event viewer log is generated showing the following:
    Faulting application name: InDesign.exe, version 13.1.0.76
    Faulting module name: PMRuntime.dll, version 5.0.0.191

    1.
    Version: InDesign CC 2018, 13.1.076
    Also occurs with version 12.1.0.56
    Windows OS: Windows 10, version 1803 (Build 17134.165)

    2.
    Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

    There…

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    18 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign 14 opening network files as read-only

    We have been using InDesign for a while with files being stored on a network SMB share. on 4/4/19, after a few folks updated to 14.02, the Indesign and Incopy files are primarily only able to be opened as read-only.

    Network server permissions have been verified and no other changes have occurred in our environment.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Please help us with answers to the below queries:

    1. OS version of the machine where issue is reproducible.
    2.Are the files opened simultaneously by more than one user?
    3. Does the same file which is opened as Read Only in Id 14.0.2, when opened in Id 14.0.1 opens fine?
    4. Does remounting the SMB drive fixes the issue?

  3. Renaming an object layer by double-clicking is tedious - sometimes non-responsive

    When working with layers, select an object, then double click the name to rename, it takes multiple clicks and a delay of several seconds before the name field becomes editable. Why? I don't see any other way to rename the object layer.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  4. Find/Change bug in Indesign 13.1.1

    Text Find/Change seems to have a bug: let's suppose we have 2 paragraph styles, for example a title style and a body text style. In the document I received from our partner sometimes the body paragraphs wear the title style and they were manually overridden to look like the body style. To fix this error I tried to search for texts that has the title style but the font used is that of the body style. Indesign Finds something at the beginning of the body paragraph (a thin cursor-like thing can be seen there: it is the selected something) that…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  6. Master page effects don't render properly unless overridden.

    I have a drop shadow on a Current Page Number marker on my Master page.
    On the document pages, the marker renders the correct page number, but the drop shadow is always the character that's rendered on the Master page (In this case, a "B").
    Only if I detach the item from the master page will it render properly.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  7. file icon disappears upon update, association remains

    Windows file icons disappear after update (14.0.2 x64) resulting in blank white icons, but files are still associated with InDesign.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. Drop-down menu options not highlighting

    Visual feedback of selected item works when moving down through list using Down Arrow Key. Visual feedback does not work when moving back up through the list using Up Arrow Key. It will select the correct item, it just doesn't show that the correct item is currently highlighted.

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  9. optical margin alignement

    The settings for the optical margin alignment are changed after a program crash (InDesign 13.1.1.): Either (more often) the option is deactivated, but occasionally it is also activated. The text will be wrapped completely new accordingly.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  10. Import PDF Comments - New Bugs identified - Part 2

    We're also facing below issues in the new feature, called 'Import PDF Comments':

    (1) Formatting properties are getting removed after importing the PDFs into InDesign, for example, if editor marking the contents in Bold format, is getting removed automatically
    (2) When contents are getting overset during Comments accepting, throwing error ‘Comment cannot be accepted’
    (3) Unable to select the comment one-by-one thro’ COM
    (4) Unable to navigate the comment to respective position in the InDesign file thro’ COM
    (5) Unable to get the page numbers thro’ COM

    Please let me know for any clarifications on the above given feedback.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Printing booklet : unknow problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  12. delete button doesn't work

    Sometimes the delete button on keyboard just quits working for no reason. When I close ID and reopen it with the file again, the delete button is working OK again.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. InDesign crashes during Save and Packaging (saving) without recovery file or report generated while working from NAS / Server.

    When Adobe InDesign is working on a file on a Network Drive (NAS) with its source images referenced also on the NAS, if the user saves the file back to the NAS, and Packages the document to the NAS, (Our use case has us packaging multiple documents or packaging the same document a second time under a new destination but also on the same NAS) there is an error that occurs when the user has unsaved data such as changes to the document or photo references in the file - when the user goes to save the document. The program…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  14. Problem with InDesign search and subsequent type tool use

    Do you know of a fix for an annoying glitch with InDesign's search tool?

    When I search for a word and the search spans into the next section/story of a document, I'm unable to type in the text frame.

    Alt+tabbing into a different program and then back into InDesign is the only way I've found of solving the problem.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  15. InDesign CC 2019, eGPU enablement on Mac

    There is no eGPU enablement with Indesign!
    Illustrator will work with eGPU, Photoshop will, but Indesign will nor recognize an eGPU which will slow down every design process.

    Please add instant eGPU support.

    Mac Mini 2018
    Blackmagic eGPU
    OS X 10.14.6

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Text input lag with 5k screen

    Typing in any Indesign text box causes input lag on Mac Mini, OS X Mojave and an 5k LG screen connected with a eGPU.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  17. Maintaining Text Formatting When Copying

    Maintaining Text Formatting When Copying

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Font KNU (karen) doesn't display correctly in InDesign files.

    When working on files that are written in Karen language, suing KNU font, this font is not displaying corrently.

    The same font displays fine in PowerPoint, Word, PDF software, but not in InDesign.

    Also, the accessibility information doesn't accept text in Karen.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

    InDesign has been broken for years now. What is going on?

    The bug below is more than a bug:
    "I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML ."

    It should not be "closed" it should be "open".

    it happened again this morning.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  20. Create outlines in a document with conditional text crashes

    I have four InDesign templates created, two use conditional text while the other two do not. I have no problem creating outlines of the document without the conditional text. Every time I try to create outlines of a page in a document with conditional text, I get the endless spinning wheel and have to force quit.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base