Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Book closing on File>Close

    Book is closing when CTRL+W or File>Close. Book is supposed to stay open

    both windows 7 and Mac OS High Sierra

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  2. FileInfo

    File Info dialog box is not displayed when selecting File > File Info. The dialog is active but is somewhere off screen. (OS is OS X/High Sierra.)

    This problem has existed for some time; in previous versions the problem was solved by deleting the file "DVADialogPrefs.xml" but this file no longer exists.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Upon opening app 'Pages panel' does not launch

    InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
    • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
    o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
    o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

    Adobe InDesign team

  4. qr code special character problem

    qr code business card generated don´t read in correct form. Specials characters like á or é are incorrectly presented in iphone qr code readers.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. spinning ball every minute

    InDesign CC 13.1
    When using InDesign, doesn't matter which file, or file size, every minute on the minute I encounter a spinning ball for 10 seconds.

    I use InDesign for a majority of my work, so there is almost an hour of work time lost each day.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  6. png transparent background showing black

    Importing this icon and the transparent background is showing as black in current inDesign CC. Didn't have issues with similar icons from same site.

    21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    38 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cannot resize Epub Interactivity Preview panel

    I can not resize the Epub Interactivity Preview Panel at all.
    I am using the latest InDesign CC 2018.

    SWF Preview panel is fine.

    18 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    21 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  8. Lock files not synced via google drive

    We have an issue where one user opens an indesign file and a lock file is created. When on a standard file server, a second user tries to open the file and is told its locked by user x and they cannot open the file. With google file stream, user 1 opens the file and a lock file is generated and synced, user 2 has that lock file synced locally so its visible, but they can still open the file and get no lock warnings. Has anyone else found this and found a solution

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. data merge to PDF: page numbers (generated with current page number marker) don't increase

    To recreate this bug:
    1) Make a new print document 8 pages long (doesn't matter if pages are facing or not) A4 or letter size (this doesn't matter either)
    2) Go to the master page and somewhere on the master page, add a new text frame and within that frame, add an auto page number.
    3) In a text editor, create the following file for test purposes and save it with the name "test.txt" - (cut and paste the next five lines of text):
    name
    Colin
    David
    Jose
    Max
    4) Return to InDesign, go to the data merge palette and…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add a tick box to settings panel of paragraph rules, to make rule under every line of a paragraph possible

    I design a lot of school books. I frequently need to use dotted rules under all lines in a paragraph, where children can write down their own answers. These answers are already filled in with the correct answers for the teachers in a spot color. The students gets books without this spot color printed. This to clarify why I would need this. Until now the only solution I could find was to end each line with a paragraph end. But this is not very user friendly, especially when this answer-text needs a revision

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  11. hunspell (english USA) and (english UK) not installed how to install it

    hunspell (english USA) and (English UK) not worked.

    msg shown when I open a file.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  12. Library windows when opening and closing documents

    When I open a document, a "Sample Buttons and Forms," library window opens, covering up menus, even though I do not have libraries set to display. Likewise, when I close the document, a different (in this case, locally created, window appears). Always the same windows. See screenshots. It's annoying to have to close these windows every time.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. Pages window not open

    InDesign CC 14.0 x 64 running on Win 10 Pro November 2018.
    The Pages Window stayed open at startup on previous InDesign CC. Now it is closed, other windows like Paragraph Styles and Info stay open, but not Pages.
    Can this be fixed please?

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Our photos keep coming back from the printer w too much red/magenta

    Our photos keep coming back from the printer w too much red/magenta

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  15. Print custom page to Xerox 550 using a Creo RIP no longer works

    Recent upgrade from CS4 to CC. When using custom page size although I can print the document it doesn't print correctly. CS4 works perfectly.
    If I print to an SRA3 then the problem doesn't occur.
    I take it an issue/problem is now an idea....really

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  16. InDesign 13.1 book page numbering does not work

    InDesign 2018 13.1 on Windows 10 64bit: book page numbering does not work anymore.
    book page options: continue on next odd page, insert blank page: check, automatically update page and section numbers: check.
    pagenumbers shown in the book-file begin all with 1,
    in every single file the automatic page numbering is activated

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  17. new document dialogue wont accept size

    INdesign 14.0.1
    File > New Document
    In the new document dialogue box:

    I want to create a custom document 190mm wide and 25 mm high.
    I enter the 190mm in Width box
    I enter 25mm in Height Box
    I move out of the Height box and figure I have entered changes to 211.667 mm.

    this happens no matter if I use the print or web dialogue window.

    This makes it impossible for me to start a new document in the size I want

    ... so that's not a total pain in the **** is it?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  18. Indesign CC 2018 (oct): display of frame borders offset by 1 pixel

    Indesign CC 14.0.1 x64, german

    put a pageitems' left border exactly on X=0, aligning the item to the left side of a right page on facing pages... see screenshot...

    Frame border is displayed offset by 1 pixel.

    This does not apply to right aligned items on left pages. Here the frame border is displayed fine.

    It's minor ... but ugly.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  19. CC2018 exporting pixelated PDF

    Every export setting is giving same result.. Some have hidden items showing up. all have pixilations. Illustrator is exporting perfectly, I use 1 of 2 export settings for everything we do here.

    28 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    35 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  20. export jpg

    Hi!
    Found major of bugs in the new upgrade of Creative Suite. This is one.
    When I create a document with a background image and duplicate the background and mirror it to fill the complete background. A thin line will appear when I export it to JPG but not PDF.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base